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Alibaba oulines plans for quantum processors, AI chips
over 5 years agoAt its annual Computing Conference held this week in Hangzhou, China, Alibaba laid out a roadmap for the development of cutting-edge technologies over the next five years that include its own quantum computing processors and customized AI chips. Making the chip The Alibaba DAMO Academy will start developing its own quantum processors with high-precision, multi-...
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Colt supports school literacy program Night Zookeeper
over 5 years agoColt Technology Services has announced that it’s working with social enterprise Night Zookeeper, to provide grants to UK schools that are looking to benefit from digital education.As part of this partnership Colt will support education specialists Night Zookeeper, who have developed a world-leading literacy platform that emphasises creativity and self-expression, all the whi...
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Global Carrier Awards 2018 - Shortlist Announced
over 5 years agoThe winners will be announced at the Capacity Global Carrier Awards ceremony and gala dinner on Wednesday 24 October at the Troxy Theatre in London.The shortlist has been compiled by a panel of analysts, industry experts and the senior editorial team of Capacity Media. Some stand out awards and nominees below. We would like to congratulate any of our current clients nominate...
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CenturyLink CFO Sunit Patel to depart for T-Mobile
over 5 years agoSunit Patel is leaving his position as Executive Vice President and Chief Financial Officer at CenturyLink to become the new Executive Vice President, Merger and Integration Lead at T-Mobile.CenturyLink, Inc. and T-Mobile US made both announcements on Monday.Patel's resignation is effective Sept. 28. He'll start at T-Mobile, effective October 1.In his new role at T-Mobile, ...
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ServiceNow invests in Germany with two new data centres
over 5 years agoThe purse strings have been well and truly opened at ServiceNow as the company has announced a major German expansion Germany has been identified as one of the fastest growing hubs in Europe (particularly Frankfurt), and ServiceNow’s announcement substantiates that. ServiceNow will be launching two new cloud services data centres in Dusseldorf and Frankfurt and has pla...
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Singtel tops SIAS Investors’ Choice Awards 2018
over 5 years agoSingtel won a total of five awards at the SIAS Investors’ Choice Awards 2018 this week. The wins include the Golden Circle Award as the overall winner for Most Transparent Company, two Singapore Corporate Governance Awards for big-cap companies and diversity, the Most Transparent Company Award in the telecommunication services category, and the Shareholder Communication Exce...
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BT in Talks With Worldpay's Jansen About CEO Job – Reports
over 5 years agoBT is trying to persuade Worldpay boss Philip Jansen to become its next CEO, replacing Gavin Patterson at the helm of the embattled UK phone incumbent, according to reports originating with Sky News. Jansen, who has not previously been linked with the role, is now said to be the preferred candidate for the CEO job and is expected to accept it, according to unidentified so...
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BT broadband down: London internet users experience power outage
over 5 years agoBT's broadband woes are over as the company confirms it has resolved the issues its London-based customers were facing. A BT spokesperson told the Standard: “We’ve resolved an issue that affected some of our customers in London earlier today."As soon as we became aware of the problem we worked as quickly as possible to restore full service, and we apologise for any inconveni...
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NICE InContact Named Leader In Cloud Contact Centre Research
over 5 years agoNICE InContact Named Leader In Cloud Contact Centre ResearchNICE inContact have announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been named a leader for Cloud Contact Centres by Forrester Research. CXone received the highest possible score in the market presence category and is top ranked in the current offering category.The Forrest...
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Microsoft is building LinkedIn into Outlook and other Office apps
over 5 years agoMicrosoft is planning to more deeply integrate LinkedIn into the company’s Office apps. While we saw some LinkedIn integration in Word last year, Outlook will be updated to include information about contacts for calendar appointments and document sharing. Outlook users will soon be able to coauthor documents with LinkedIn contacts in Word, Excel, and PowerPoint, making it a ...
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Volkswagen Trade Parts Specialists (TPS) Chooses G3 Comms For Cloud-Based Overhaul Of UK Centres
over 5 years agoTPS, the Volkswagen Group company that supplies Genuine VW Group Parts including Audi, Skoda, Seat, VW passenger and commercial vehicles across the UK, has chosen unified communications and Contact Centre experts G3 Comms to undertake a UK wide upgrade of its communications infrastructure.The 7 figure three-year deal gives TPS unprecedented visibility across its whole estate...
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Pharmacy2U Selects RingCentral for Innovative Omnichannel Communications
over 5 years agoUK’s largest online pharmacy to add more digital communication channels and streamline contact centre operations as growth acceleratesRingCentral UK, Ltd., a leading provider of enterprise cloud communications and collaboration solutions has been selected by Pharmacy2U, the UK's largest online pharmacy, as its central communication platform to help it deliver a truly custome...
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Microsoft Teams is now used by 329,000 organizations, up from 200,000 in March
over 5 years agoAt Microsoft’s Ignite enterprise technology conference this week in Orlando, Florida, the company announced that Microsoft Teams is now used by 329,000 organizations. That’s up from 200,000 organizations in March, and more than double the 125,000 organizations it had in September 2017.Microsoft has never shared how many individuals are using Teams, its Office 365 chat-based ...
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Vonage buys contact center software firm NewVoiceMedia
over 5 years agoInternet communications company Vonage Holdings said Wednesday that it's acquired NewVoiceMedia, makers of contact center software, for $350 million. Vonage -- which focuses primarily on programmable SMS, voice and IP messaging services -- sees the acquisition as a way to expand its presence with global mid-market and enterprise clients, and forge stronger integrations and g...
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Cisco sneaks hardcoded secret root backdoor into vid surveillance kit
over 5 years agoIf you run Cisco's video surveillance kit, hop over to Switchzilla's support site and download the latest version of its management software.Late last week, the networking giant admitted that its Cisco Video Surveillance Manager Appliance has an undocumented root account with static hard-coded credentials.Reading between the lines, someone created the “secret” account during...
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UK Regulator Fines Equifax £500,000 Over 2017 Data Breach
over 5 years agoAtlanta-based consumer credit reporting agency Equifax has been issued a £500,000 fine by the UK's privacy watchdog for its last year's massive data breach that exposed personal and financial data of hundreds of millions of its customers.Yes, £500,000—that's the maximum fine allowed by the UK's Data Protection Act 1998, though the penalty is apparently a small figure for a $...
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Britain to create 2,000-strong cyber force to tackle Russia threat
over 5 years agoBritain is significantly increasing its ability to wage war in cyberspace with the creation of a new offensive cyber force of up to 2,000 personnel.The plan by the Ministry of Defence and GCHQ comes amid a growing cyber threat from Russia and after the UK used cyber weapons for the first time to fight Islamic State.The new force - expected to be announced soon - would repres...
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Former GSK security chief named new NHS Digital CISO
over 5 years agoFormer GlaxoSmithKline security chief Robert Coles has been named the new chief information security officer (CISO) at NHS Digital.Coles, who has worked at the pharma company for four years in a similar capacity, will start with NHS Digital on 1 October.He will be tasked with devising an organisation-wide cyber security strategy for NHS Digital and acting as point man in its...
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MTI boss toasts 'very good year, given everything that went on'
over 5 years agoMTI's CEO says he is "very keen" to make an acquisition in the next 12 months after overseeing a rise in revenue and underlying profit during an action-packed first year in charge.Scott Haddow took the reins of the Godalming-based Dell EMC partner last February, on the heels of its takeover by private equity firm Endless LLP.Haddow said the "latent value in MTI that hadn't r...
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Business leaders expect suppliers to ensure they are cyber secure
over 5 years agoMost UK business leaders expect suppliers to be cyber secure and nearly a third of businesses would terminate contracts because of suppliers’ security failings, a survey has revealed Some 31% of UK businesses would terminate contracts with suppliers whose negligence caused them to become a victim of cyber crime, according to a survey published by business internet servi...
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