Zoom Announces International Expansion for Zoom Phone in 11 Additional Countries (Total 17 Countries and One Territory Now), Beta Service in 24 New Countries and One Territory, and Adds to Multi-Lingual Prompt Support
Zoom Video Communications, Inc. have this week announced general availability of its Zoom Phone cloud phone service in 11 additional countries (Total 17 countries and one territory now) and Beta Service in 24 new countries and one territory.
Zoom Phone now supports local phone numbers and PSTN access with new Metered and Unlimited Calling Plans in Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, and Switzerland. This expanded geographic coverage allows Zoom customers all over the world to migrate away from their in-country legacy phone systems to consolidate business communications into Zoom’s all-in-one, video-first unified communications platform.
Zoom Phone Beta Service will also be available to existing qualified Zoom customers upon request beginning March 9th. The 24 countries and one territory to be included are: Argentina, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong, Hungary, Lithuania, Luxembourg, Mexico, Norway, Panama, Peru, Poland, Romania, Slovakia, Slovenia, and Turkey.
Zoom Phone launched in the United States and Canada in January 2019, and Zoom quickly expanded service to Australia, United Kingdom, Ireland, New Zealand, and Puerto Rico. This latest expansion further demonstrates Zoom’s commitment to delivering an easy, reliable, and innovative unified communications platform to its global customers.
Zoom customers will now also have access to multilingual prompts in German, Danish, Japanese, Korean, Russian, Chinese Mandarin (simplified) and Chinese Mandarin (traditional) in addition to existing support for American English, British English, Canadian, French, and Spanish. This feature simplifies multi-site administration with configurable Zoom Phone prompt language preferences for international users and office locations in a single global account.
“We received great feedback from Zoom Phone customers in all 11 countries that recently completed beta programs and we’re thrilled to be able to offer general availability for the service throughout those countries,” said Graeme Geddes, Head of Zoom Phone. “Today’s announcements signal our continued commitment to ensuring our customers are happy and to making Zoom Phone more widely available, accessible and easy to use.”
Industry: Unified Communications
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