Lifesize and Serenova Merge to Create Contact Center Communications and Workplace Collaboration Company
.jpg)
Lifesize, a global innovator of video collaboration and meeting productivity solutions, and Serenova, a leading contact center-as-a-service (CCaaS) provider, have announced a merger, creating a contact center communications and workplace collaboration company serving more than 10,000 customers worldwide. Marlin Equity Partners, a global investment firm with over $6.7 billion of capital under management, is the financial sponsor of the merger and will continue to invest and support the growth of the combined business to address the $60 billion unified communications-as-a-service (UCaaS) market.
With the merger, the company is addressing the convergence of UCaaS and CCaaS technologies in the contact center with a complementary platform of enterprise-grade, cloud-based, high-definition video collaboration and contact center solutions –– both recognized by Gartner, Inc. in their respective industry Magic Quadrants.* The new entity will enable customers to consolidate the patchwork of communications, contact center and video collaboration solutions, delivering a new breed of unified, omnichannel experiences for workplace collaboration and customer engagement. The company will provide customers with global scale and tailored local support through its partner ecosystem in more than 100 countries worldwide.
Craig Malloy, founder and CEO of Lifesize, will serve as CEO of the new company. Serenova CEO John Lynch will assume the role of senior vice president of sales, including strategic oversight of global major accounts.
“Deeper customer and employee engagement through more vivid, direct communication is where the world’s most successful businesses will distinguish themselves from the competition,” said Malloy. “This merger joins two companies with vast market expertise and cutting-edge, cloud-based solutions. When combined into an integrated platform, we will be uniquely positioned to help organizations deliver communication experiences that far surpass the status quo, from the contact center to the meeting room and beyond.”
“Lifesize has a long track record of innovation in business communications and a strong dedication to customer success,” said Lynch. “The synergies between Serenova and Lifesize solutions will allow us to revolutionize how businesses communicate with their customers and will deepen the value we can offer to our existing contact center customers worldwide.”
Marlin Equity Partners, which recently led Serenova’s acquisition of the ProScheduler platform from Loxysoft, will play a key role in the combined company’s go-forward strategy to create a holistic unified communications portfolio through acquisition, partnerships and product development.
source lifesize
Industry: Unified Communications
Latest Jobs
-
- Contract SailPoint Programme Manager - UK 12 month+ project
- United Kingdom
- N/A
-
Programme manager with SailPoint IdentityIQ IAM experience is needed for a 12 month rolling contract. To engage and manage a enterprise client programme of work focused around SailPoint. This is a hybrid role, some limited travel to London / Reading maybe required. You must have enterprise level programme management, a focused and recent history within Identity and Sailpoint project experience. Exclusive project, interview immediately.
-
- Outside IR 35 contract- Threat & vulnerability analyst - SC CLEARED UK REMOTE
- N/A
- £550
-
6 month rolling contract Outside IR35- immediate start. Threat and Vulnerability Analyst. Tenable.sc experience needed. The ability to deploy agent, configure environments, run active and passive scans, produce reports and prioritise remediation activities based on output Current and ACTIVE clearance is required
-
- Chief Information Security Officer- CISO. London
- London
- N/A
-
Chief Information Security Officer (CISO) is needed to join a senior leadership team that is driving change across a London based FTSE business. You will have responsibility and accountability to define and execute an information & Cyber Security strategy. To be successful you should have the following experience; Experience defining, presenting and executing against your information AND cyber security strategy. Experience delivering / managing functions across information security GRC / Audit and technical Cyber Security capabilities. Senior stakeholder management to the executive committee. Embedding Info / cyber security within a Cloud focused environment. Further develop, expand and mature the information / cyber security function | team. Be able to regularly commute to London Financial services experience is desirable. If this sounds like an opportunity you are interested in then please use the below form to schedule a call. This is an exclusive project to DCL Search. All conversations are kept in confidence.
-
- IAM Business Analyst- ForgeRock
- European Union
- £500 per day
-
IAM Business Analyst with ForgeRock experience is need for a 12 months contract The client is in the middle of a large scale ForgeRock deployment and the BA will sit between the technical teams and the business helping to ensure the project is a success You will need to be a strong business communicator and have experience of mapping business needs against ForgeRock features This will be a remote project dealing with teams in different geographies, you must have strong English communications skills and be happy working remotely and able to be proactive to ensure your side of the project is a success