Poly integrates UC headsets with Amazon Alexa, Tile
.png)
Poly has integrated its enterprise UC headsets with Amazon Alexa, the latest step toward bringing AI voice assistants into the workplace.
The headset integration follows Poly's announcement in March that it would embedded Alexa in its Trio conference room phone, the first Alexa integration of its kind by a phone maker.
Businesses now have built-in access to Alexa through Poly's Voyager 4200 series UC headsets. The integration also extends to the Voyager 5200 series, a small earpiece designed for on-the-go conversations.
Poly certified the integration through Amazon's Alexa Built-in Badge Program, which lets hardware makers link their devices to the voice assistant. Other participants in the program include Jabra, Dell, Lenovo and Bose.
Users press a button on the Voyager headset to access the Alexa app on their mobile phones. They could use the feature to place a call, send a message or schedule a meeting. IT administrators can enable Alexa for uses through the Plantronics Manager Pro, the vendor's headset management service.
Also this week, Poly launched an integration with Tile Inc. to help users locate misplaced Voyager headsets. Tile's software causes the headsets to make a loud noise until they are found.
AI voice assistants in the enterprise market
Although useful in some ways, the benefits of Poly's integrations with Alexa thus far are limited, said Raúl Castañón-Martinez, a senior analyst at 451 Research. AI voice assistants will become more useful in the workplace when they integrate with other business apps, he said.
"The tasks that are enabled are impressive but will have a limited impact on an employee's productivity unless and until there is deeper integration with the enterprise applications that employees use to get their work done," Castañón-Martinez said.
AI voice assistants have begun to creep into the enterprise market over the past couple of years. Cisco's Webex Assistant, for example, lets users schedule and join meetings with their voice. And just this week Microsoft said it plans to release headphones that will let users verbally interact with Office 365 apps.
Amazon has been more aggressive than rivals Apple and Google at targeting the enterprise market with its AI voice assistant, launching Alexa for Business in 2017. The product gives IT departments a console for managing Alexa use within an organization.
But many businesses are still concerned that the use of AI voice assistants could compromise privacy. Amazon, Google and Apple came under fire earlier this year after media reports revealed that their employees sometimes listened to voice recordings in an effort to improve service.
"Even though speech-enabled applications and voice-powered assistants like Alexa are everywhere these days and consumers are very familiar with them, it is still early days for the enterprise," Castañón-Martinez said.
source searchunifiedcommunications
Industry: Unified Communications

Latest Jobs
-
- Cloud Architect- German Speaker
- Hungary
- Upto €48000 per year + bonus + benefits
-
As a Senior Pre-Sales Solutions Architect, you will play a pivotal role in driving our sales success by translating complex technical solutions into compelling proposals that resonate with our clients. You will collaborate closely with our sales teams to understand customer needs, design tailored solutions, and negotiate successful deals. Responsibilities: Solution Design: Develop comprehensive technical solutions that align with customer business objectives and industry best practices. Proposal Development: Create compelling proposals, including requirements gathering questionnaires, presentation materials, and Statements of Work (SOWs). Customer Engagement: Build strong relationships with clients, understanding their technical, business, and commercial requirements. Collaboration: Work closely with sales teams, delivery teams, and third-party partners to ensure successful project execution. Pricing Strategy: Define and deliver pricing strategies that align with customer needs and company objectives. Requirements: Experience in technical pre-sales or sales support roles. Proven track record in designing and delivering successful customer solutions. Strong technical foundation in areas such as VMware, Azure, AWS, cloud computing, and data center technologies. Excellent understanding of sales principles, account management, and negotiation techniques. Ability to explain complex technical concepts clearly and concisely. Experience working in international teams and supporting clients across multiple regions. Fluency in German and English is essential. Benefits: Competitive salary and benefits package Opportunity to work on challenging and rewarding projects Collaborative and supportive work environment Potential for career growth and advancement Please note that this role is focused on supporting German clients, but will also involve global client support as needed.
-
- Director Cyber Security Consulting Medical / Biotech / Biopharma. United Kingdom
- United Kingdom
- Generous salary, uncapped bonus, travel and usual benefits.
-
CH8431 Director Cyber Security Consulting Medical / Biotech / Biopharma. United Kingdom Looking to make Security Partner within 2-3 years? Do you have current experience selling / delivering cyber consulting & advisory services into Medical / Biotech / Biopharma? If so, we would like to speak with you. Apply today for a discreet conversation. This is a UK based opportunity. Current Cyber security consulting experience is essential, as is a network into the Pharmaceutical / Healthcare industry. Package- Generous salary, uncapped bonus, travel and usual benefits. 07884666351 | chris.holt@dclsearch.com
-
- Director Cyber Security Consulting Pharmaceutical / Healthcare. United Kingdom
- United Kingdom
- Generous salary, uncapped bonus, travel and usual benefits.
-
CH8430 Director Cyber Security Consulting Pharmaceutical / Healthcare. United Kingdom Looking to make Security Partner within 2-3 years? Do you have current experience selling / delivering cyber consulting & advisory services into Pharmaceutical / Healthcare? If so, we would like to speak with you. Apply today for a discreet conversation. This is a UK based opportunity. Current Cyber security consulting experience is essential, as is a network into the Pharmaceutical / Healthcare industry. Package- Generous salary, uncapped bonus, travel and usual benefits. 07884666351 | chris.holt@dclsearch.com
-
- Privileged Access Management (PAM) Specialist
- Germany
- upto €700 per day
-
We are looking for a Privileged Access Management (PAM) specialist to help us redesign our customer's administration environment and implement a PAM tool. The project is divided into two phases: a rough concept phase and a detailed concept phase. We need someone with deep knowledge of ITIL V4, product provisioning, automation, and standardization, as well as good knowledge of the cloud environment, Enterprise Vault, requirements documentation, and analysis. We also need someone with strong communication and team skills Ideally you will have experience with CyberArk, we do require someone who is fluent in German for this contract