Vonage Bolsters Artificial Intelligence Capabilities of the OneVonage Platform via Purchase of Over.ai Assets
Vonage, a global business cloud communications leader, have this week announced that it will acquire certain assets from Over.ai, a
With this talent acquisition, Vonage gains significant technology talent and expertise in conversational-related AI. Over.ai's product and engineering team of 23 will join Vonage's R&D technology hub in
Over.ai's Voice and Conversational AI technology platform provides intelligent virtual assistant functionality via APIs, enabling businesses to enhance their IVR; handle complex interactions with real-time human-like interactions over phone lines, and lower operational costs while significantly improving service. The power of these AI-driven capabilities provides businesses with a balance between automation and human support to deliver the service that customers demand.
Vonage will incorporate the Over.ai VoAI® (or "Voice over AI") technology, including its proprietary speech to text and Natural Language Understanding (NLU) algorithms, to accelerate the company's capabilities for its flagship applications including the Vonage Business Cloud (VBC) unified communications solution and the NewVoiceMedia contact center solutions. The Over.ai technology will also help Vonage accelerate its API Platform's depth and capabilities.
"As a communications market leader, we believe we are best positioned and set on a mission to lead the revolution from Voice over IP to Voice over AI. With the Over.ai talent and technology onboard, we intend to make every conversation smarter," said Omar Javaid, President of Vonage's API Platform Group. "Leveraging these capabilities into our solutions will empower Vonage to drive exceptional customer experiences by providing a premiere service for every interaction; reducing wait times to zero; and resolving customer issues quickly and effectively using natural language conversation."
"At Over.ai, our technology was built on the belief that in order for organizations to meet the digital age with intelligence, humans and machines must learn to work together," said Noam Fine, Co-founder & CEO of Over.ai. "We are excited to join Vonage at such an exciting time as they are disrupting the massive cloud communications market. Combining our AI technology with the award-winning OneVonage platform presents a tremendous opportunity to create new, amazing customer experiences."
"Businesses already look to Vonage for cloud contact center resources that enable their marketing and customer care professionals to introduce automated virtual agents with the skills required to resolve high-impact use cases," explains Dan Miller, Lead Analyst at Opus Research. "Vonage's acquisition of Over.ai augments Vonage's Applications and API Platform solutions to support 'Voice over AI', a powerful paradigm that verifies the value of the voice channel and, in effect, redefines Interactive Voice Response."
source vonage
Industry: Unified Communications

Latest Jobs
-
- IAM Consultant- One Identity Manager- UK Wide
- Manchester
- Upto £75,000 plus excellent benefits
-
One Identity IAM consultant is needed for this expanding UK based business, you will be responsible for: Developing and Supporting the Identity and Access management system based-on One Identity products Active Roles Server and Identity Manager. Further develop One Identity Manager’s integration with Service Now to provide automated JML processes and application access requests and fulfilment. Work across the business ensuring that the IAM solutions integrates into both the technology and business systems and processes, ideally automating as mush as possible. Work with the Governance Risk & Compliance (GRC) team to provide application access attestations and toxic combination alerting and reporting. Work on a mixture of IAM related projects to help to integrate new ideas and technology into the business to ensure the business stays fully compliant Assist in ensuring that all IAM capabilities are mapped to internal processes, policies, and standards. Develop metrics to measure and improve and also compile reports around the solution If you are interested in this opportunity we are looking for someone who is skilled within Identity Acess management, you will need to have worked with the One Identity product, ideally both Active Roles Server and Identity Manager Experience in managing and integrating with Microsoft systems (on-premise and cloud), such as Active Directory, Exchange, Office, SharePoint, etc.
-
- SailPoint Integration Consultant
- Unknown
- Upto £75000 plus benefits
-
SailPoint Integration Consultant. SailPoint Integration Consultant is needed for this expanding service business to help them with complex deployment with their FTSE focused customer base. They are looking for experienced SailPoint Integration Consultants who have: • Strong solution designing experience with in depth understanding of IAM concepts and thorough understanding of Sailpoint domain. • Thorough understanding of Identity and Access Governance concepts • Leading and creating Identity & Access Management (IAM) technical architecture • Secure by Design principles in Identify Access management, Privilege Access management • Familiar with cloud architectures, data management and source control from a security perspective. This is a great opportunity to join a business that is growing and looking for individuals who want to grow and develop and work on some of the most complex Sailpoint deployments.
-
- CyberArk Integration Consultant
- Greater London
- upto 75,000 plus benefits
-
CyberArk Integration Consultant. CyberArk Integration Consultant is needed for this expanding service business to help them with complex deployment with their FTSE focused customer base. They are looking for experienced CyberArk Integration Consultants who have: • Strong solution designing experience with in depth understanding of IAM concepts and thorough understanding of CyberArk domain. • Thorough understanding of Identity and Access Governance concepts • Leading and creating Identity & Access Management (IAM) technical architecture • Secure by Design principles in Identify Access management, Privilege Access management • Familiar with cloud architectures, data management and source control from a security perspective. This is a great opportunity to join a business that is growing and looking for individuals who want to grow and develop and work on some of the most complex CyberArk deployments.
-
- Penetration Tester, UK based. Ability to achieve SC clearance
- United Kingdom
- 55000
-
Experienced Penetration tester- UK based with the ability to achieve SC clearance. On-going training and development and paid certifications / renewals. Interested to hear from all areas of penetration testing, web app, infrastructure, mobile, etc. MUST have current hands on experience delivering penetration testing. Ideally from a consultancy background with experience working with multiple clients. OSCP / CREST / CHECK / Tigerscheme penetration testing experience / certifications desirable. Apply today for more details. All information kept in the strictest of confidence.