Zoom Announces Zoom Phone Launch in Australia and the United Kingdom
Zoom Video Communications, Inc. has this week announced the general availability of its Zoom Phone cloud phone service in Australia and the United Kingdom. It also released several enhancements for the service including multi-language prompt support, Office 365 and Gmail integrations, ability to multitask on mobile without dropping the call, on-hold music management, and others.
Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform. Support for inbound and outbound calling through the public switched telephone network (PSTN) and seamlessly integrated telephony features enable customers to replace their existing PBX solution and consolidate all of their business communication and collaboration requirements into their favourite video platform. Zoom Phone offers features such as Bring Your Own Carrier (allows customers to bring existing PSTN SIP trunks to the Zoom platform for easy international and phased deployments), the ability to escalate voice calls to video with a single click, and contact center partnerships with Five9 and Twilio.
Now available for Zoom Phone:
- Availability in Australia and the United Kingdom: Zoom Phone now supports local phone numbers and PSTN access with new Metered and Unlimited Calling Plans in Australia and the United Kingdom. This expanded geographic coverage allows Zoom customers to migrate away from their in-country legacy phone systems to consolidate business communications into Zoom’s all-in-one video-first communications platform.
- Multilingual prompts: Simplify multi-site administration with configurable Zoom Phone prompt language preferences for international users and office locations in a single global account. Supported prompt languages include American English, British English, Canadian French, and Spanish.
- Microsoft Office 365 and Gmail contact integrations: With out-of-the-box integrations to Office365 and Gmail, Zoom Phone users can easily import, view, and click-to-dial contacts from these popular email platforms in the Zoom desktop and mobile apps.
- Ability to multitask on Zoom’s mobile app: Zoom Phone users can now access Zoom chat, contacts, and meetings features while on a Zoom Phone call.
- Human Interface Device (HID) command support: Zoom desktop and mobile apps now support call answer and mute/unmute of Zoom Phone calls from your preferred Bluetooth device.
- On-hold music management: Zoom Phone administrators can customise on-hold music preferences for their account.
“Zoom Phone has been easy to deploy, straightforward for our team to use, and rock-solid from a reliability standpoint. For our half-remote team, it’s perfect,” said Shane Scott, head of process for Illumin8.
“Zoom continues its bold foray into the UCaaS market announcing the availability of its successful Zoom Phone product in Australia and the UK,” said Elka Popova, global VP of connected work research at Frost & Sullivan. "The innovative provider reports impressive adoption of Zoom Phone in its domestic US market driven by the rapid launch of important new features, deep integrations, and flexible deployment options that promptly address key concerns and objectives of various stakeholders including IT staff, business leaders, and end-users."
“Zoom Phone feature enhancements and global expansion have been a top priority for us at Zoom as we focus on building out a world-class phone system. We’re excited to announce that we will be extending native Zoom Phone PSTN service in Australia and the United Kingdom,” said Oded Gal, head of product management for Zoom. “Our Zoom Phone service will provide leading-edge features that will give more flexibility and control to our valued customers.”
Industry: Unified Communications
- Head of CSOC (Cyber Security Operations Centre), London. Greenfield opportunity
CH7928 Identifier Project Head of CSOC (Cyber Security Operations Centre), London. Greenfield UNIQUE opportunity to establish, manage and grow a world class CSOC. Headquartered in the UK, the CSOC will grow and deliver cyber services into an international and underdeveloped market. As a greenfield site the Head of CSOC will be the first person on the ground to build a capability and team around them. The role will include, but not be limited to; Setting up and establishing a CSOC monitoring service using IBM QRadar and Palo Alto CORTEX XSOAR. Develop roadmap for future CSOC capabilities. Establish, develop processes, playbooks and use cases. Recruit, Build and train a specialist team. Build relationships with key clients- onboard and scale. The successful candidate must have experience working within / leading a technical Cyber Security monitoring capability. Technical experience working with IBM QRadar and Palo Alto CORTEX XSOAR will be highly beneficial, although other SIEM / Security Orchestration, Automation and Response tools are welcome as the skillset is transferable. This brings significant opportunity and welcomes creativity / best practice. Frequent travel to London office will be required. Chris.firstname.lastname@example.org 07884666351
- Aruba Data Centre Network Engineer
- Upto £500 a day
**Outside of IR35 contract** Aruba Data Centre Network engineer is required to start ASAP. You will be responsible for Data Center and Campus Network - Design and implementation of Aruba CX Switches, We are looking for an experienced data centre engineer who is happy to work remotely and autonomously Experience you will need to have, Solid Networking experience with good knowledge of -Routing & Switching - MP-BGP EVPN VXLAN, MPLS/VPLS, EIGRP, BGP, OSPF and Multicast, Experience with Aruba switches ideally the CX range Ideally SC cleared or able to become SC Cleared. This will be a 3 month rolling contract
- Network Engineer-
- 65000 plus bonus
An exciting opportunity has arisen with a global financal business that are looking for an experienced Network engineer with strong Firewall experience in particular Checkpoint You will be responsible for help to support and manage the network infrastructure both LAN/ WAN And VPNs and will have a focus on network secuirty (Checkpoint firewall and Security controls) This is a multi-Site environment with few thousand end users, As the business is growing so is the network so great opportunity to join an expanding business that will help cross-train you in both cloud and onsite solutions. They are looking for a strong network engineer with a mix of expereience o Experience with Azure networking managing VNETs, ExpressRoute, VPNs and other Azure network features such as NSG/MS loadbalancer is required. Working with Check Point firewalls in Azure is desirable. o In-Depth understanding of networking fundamentals including: Network topology, Data Centre Infrastructure systems, Layer 2/Layer 3 Switching, VLANs, Routing, VPNs, High availability protocols. o Demonstrable hands-on experience with Meraki Switches and wireless infrastructure, Arista software, Forcepoint Proxy (would be a strongly desirable), Citrix Netscaler, and Forescout CounterACT Location can be flexible, they are looking for someone who would be happy to do a hybrid working model 3 days at home 2 days in the office.
- Technical Cyber Trainer, United Kingdom
Technical Cyber Trainer, United Kingdom Cyber trainer needed to build a new cyber training capability to develop a team of international security analysts. Technical Cyber training experience is a MUST. Any experience delivering technical Blue team based training is highly desired. This is a UK based role. Able to travel to London on occasion- when required. Agile, flexible working. A technical background is highly desirable and prefered. The role Aid in the setup, fine tuning and on-going customisation of Technical Cyber Security’s training platform. CyberBit experience desirable. Design, develop and deliver the internal syllabus to train employees with low cybersecurity knowledge to become analysts. Manage, monitor, support and assess learners. Fine tuning training and bespoke development. Manage, monitor and assess SOC analysts. Support employees through their career. The ability to deliver remote training is essential. This is a UK based role. Able to travel to London on occasion- when required. Agile working. Apply today to find out more information. Chris.Holt@dclsearch.com +447884666351