8x8 Inc. acquires Wavecell, expanding reach, CPaaS services
8x8 Inc. has acquired Wavecell Pte. Ltd., a Singapore-based global communications platform-as-a-service provider in an effort to accelerate 8x8's growth and expand its international presence. The acquisition was for $125 million in cash and stock.
Wavecell enables 8x8 to expand its presence into the Southeast Asian market, in countries such as Singapore, Indonesia, Philippines, Thailand and Hong Kong. Wavecell has more than 500 enterprise customers, as well as a research and development center in Asia. All employees will join 8x8.
According to 8x8, acquiring Wavecell will increase its market to include communications platform as a service (CPaaS), improve its end-to-end cloud communications platform and expand its global presence and coverage.
In acquiring Wavecell, 8x8 will, in turn, acquire its CPaaS platform, including a cloud-first API platform that features SMS, chat apps, video interaction and voice APIs. According to 8x8, these features enable enterprise applications such as application-to-person messaging, omnichannel customer support and multifactor authentication.
The CPaaS market has continued to grow, with other unified communications vendors such as Cisco and Vonage acquiring CPaaS providers Tropo, and Nexmo and Tokbox, respectively. Additionally, market intelligence firm IDC predicts the CPaaS market to grow to $10.9 billion in 2022.
The acquisition also brings Wavecell's omnichannel CPaaS capabilities to 8x8's existing cloud communications platform. This enables users such as a healthcare facility to treat cases virtually by using the embedded video conference feature enabled by CPaaS. Additionally, 8x8 users can now use its API platform and software development kits to access and integrate their own enterprise applications with 8x8's messaging, voice and video services.
8x8 will also now be able to use Wavecell's global multi-channel communication coverage in 190 countries through relationships with 192 network operators, including WhatsApp. According to 8x8, the ability to reach more people in more places will improve its global service delivery for enterprise customers.
In the press release from 8x8, Wavecell CEO and Co-Founder Olivier Gerhardt said that becoming part of 8x8 would provide expanded unified communications as a service, contact center as a service and CPaaS offerings to current customers.
source searchunifiedcommunications
Industry: Unified Communications
Latest Jobs
-
- Identity Channel Partner Manager | London
- London
- N/A
-
Identity Channel Partner Manager | London Location: South East UK (commutable to London) We are working with a Cyber Security business who are looking for a Channel Partner Manager to drive and grow relationships across their identity ecosystem. Prior experience working within VARs, distributors, vendors or resellers in the identity space is essential. You must have experience working with technologies such as CyberArk, Sailpoint, Okta etc Responsibilities will include, but not be limited to: Build, maintain and develop strong relationships with channel partners. Work closely with partner sales teams to support growth drive sales opportunities. Identify and onboard new partners while strengthening existing partnerships. Act as the key point of contact for all channel-related activity. If you are an experienced channel professional, with experience in the Identity space and are ready for your next challenge, apply today.
-
- Service Architect- DACH regions
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Service Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the Service/ solutioning effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company area a global managed services business working with enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead Service/ solution design from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. You’ll Need: Experience working as a Service architect, Service Manager or Customer Success Manager R Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical grasp: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Deal Architect- DACH region
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Deal Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the solutioning/ Service effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company is a global managed services business providing solutions to enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead the deal from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. Be responsible for the service Wrap and ensuring the Service meets clients requirements You’ll Need: A back ground with IT Services Experience in a similar type of role, for example: Deal, Service, or Solution Architect in ICT outsourcing. Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical knowledge: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Pre Sales Lead- IT Services
- Germany
- Upto €100,000 plus benefits
-
As the Pre-Sales Lead (Sales Engineer/ Solution Architect) you will drive large-scale ICT managed services and outsourcing deals (from €0.5M to €20M+). You'll work directly with Business Development and clients to design high-impact solutions across Cloud (Azure, IaaS, SaaS, PaaS), EUC, Unified Comms, Security (SIEM, PAM), Networks, and Smart Workplaces. What You’ll Do: Lead the end-to-end pre-sales cycle — from RFI/RFP to contract. Design innovative, client-specific solutions with technical & commercial impact. Present at CxO level and steer proposal strategies & financial models. Collaborate closely with Portfolio, Service Desk, Field, and Digital Workplace teams. Support deal shaping with strong knowledge of ITIL, SIAM, Automation, and cost analysis. What You’ll Bring: Have strong experience in pre-sales or solution architecture. Experience with €M+ managed service deals. Deep technical expertise in modern ICT stack and enterprise IT services. Strong German (C1) and English communication skills. Certifications: ITIL v3/v4 required; SIAM, ISO20000 desirable.