Voice over Internet Protocol (VoIP) Market Size will reach 55 billion USD by 2025

A concise assortment of data on 'Voice over Internet Protocol (VoIP) market' by Market Study Report, LLC, offers an exhaustive study targeting current market trends influencing the business across assorted regions. Significant details related to market size, market share, applications, and statistics are put together to convey an ensemble prediction of the industry. The research further focuses on comprehensive competitor's analysis in addition to highlighting growth strategies embraced by market leaders.
Voice over Internet Protocol (VoIP) market is projected to surpass USD 55 billion by 2025.
The market growth is attributed to the growing demand for cost-effective communication solutions to support enterprise mobility and favorable government initiatives for the development of the wireless telecommunications infrastructure. As enterprises are rapidly expanding their businesses across domestic as well as international regions, they need cost-effective solutions that can improve their communication & collaboration with their remote employees. This increases the demand for VoIP products such as IP phones & adapters and cheap calling plans. Also, government agencies and private companies worldwide are investing huge amounts in wireless telecommunication technologies such as 4G/LTE and upcoming 5G networks. For instance, in June 2018, Telefonica Spain invested USD 125 million for 5G spectrum. The company acquired 10×5 in the 3,600-3,800 MHz sub-band to support the deployment of the 5G network from 2020. The next-generation technologies will enhance the VoIP for businesses, providing high transfer speeds and allowing businesses to deliver high-quality voice & data services.
Another factor accelerating market growth is the adoption of cloud-based VoIP solutions. Cloud-enabled phone systems enable enterprises to scale up or down according to their business requirements and enable them to manage communication services cost-effectively. As these platforms eliminate the need to invest in any hardware equipment, the adoption of these solutions will increase over the forecast timespan.
The managed IP PBX segment is expected to grow at a CAGR of over 12% during the forecast timeline. The demand for managed VoIP is increasing as organizations are seeking new ways to minimize their initial setup & hardware maintenance costs and complexities by deploying VoIP in-house. The managed service provider helps customers to expand their systems or upgrade PBX as per their needs. These services act as excellent alternatives to traditional PBX systems or managing own IP PBX.
The phone-to-phone VoIP market is estimated to grow at a CAGR of over 17% from 2019 to 2025. The market growth is attributed to the rising penetration of smartphones and affordable domestic and international calling service plans offered by VoIP service providers. This has facilitated the demand for IP phone systems, which offer advanced functionalities such as call waiting and routing options as compared to analog phones.
The international VoIP calling market is expected to exhibit a growth rate of over 11% due to the heavy demand for international calling plans that enable cost-savings for organizations with higher levels of workforce mobility. As they are focusing on geographic expansion to expand the horizon for their business activities, the demand for international calling services will also increase.
The fixed VoIP market held a market share of over 62% in 2018 and is expected to dominate the market with a share of over 55% in 2025. As a reliable communications infrastructure is vital for the success of any organization to ensure seamless internal and external communications, they choose fixed VoIP. A system offers optimum security to safeguard communication as the numbers are assigned by the service providers, which can be traced back to the PSTN line to detect the cases of fraud.
The consumers segment is projected to grow at a CAGR of over 14% between 2019 and 2025. Residential VoIP is gaining popularity as it offers several services that are not available with landlines. Many residential customers are switching from traditional landlines to VoIP as these services include unlimited calling and many free features such as call waiting, call forwarding, and caller ID, which are normally charged by traditional phone companies. These services and plans are becoming prevalent as they can reduce home phone bills to a greater extent and also include additional sign-up bonuses and monthly specials.
The education VoIP market is expected to witness a growth rate of over 18% during the forecast timeline due to the extensive use of IP phones and softphone applications to enable collaboration among classes and conduct seminars through VoIP systems without physically being present at the location. The technology is gaining traction to reduce the amount spent on procuring expensive telephony equipment. Phone systems are widely being used by school authorities to interact with parents to provide alerts and updates regarding child?s behavior and progress. As traditional phones incur huge calling expenses, the educational institutions are adopting such phones to utilize the benefits of the cost-effective communication system. These phones facilitate smooth voice communication to enhance school administration and enable departments and teams to handle calls efficiently.
The Latin America VoIP market is expected to witness a growth rate of over 15% during the forecast timeline. Increasing investments in the telecom technologies, rising internet penetration, and growing utilization of cloud-based communications platforms are expected to fuel the VoIP market growth in the region. The enterprises in the region are deploying cloud-based communications systems to manage their communications infrastructure. Also, global players are aggressively expanding their presence in the region by entering into agreements with companies operating locally with extensive distribution networks. For instance, in November 2017, Grandstream partnered with Net2phone to deliver a comprehensive IP-based communication solution for businesses in Argentina.
The companies present in the VoIP market are focusing on strategies, such as mergers and collaborations and geographic expansion, to cater to the growing number of customers. For instance, in February 2019, AudioCodes partnered with Jabra to offer unified communication and contact center voice solutions. This partnership is assisting enterprises in accelerating deployments and user adoption of IP-based unified communications and contact center solutions. In June 2018, AVOXI expanded its virtual number services to expand its services for global clients to support their coverage needs in South Africa. This expansion helped the company to provide better solutions for its local and global customers. As the adoption of VoIP increases over the forecast period, the competition will become more intense as these players adopt product & service differentiation strategies to give a tough competition to their rivals.
Source: marketwatch
Industry: Unified communication news

Latest Jobs
-
- Identity Channel Partner Manager | London
- London
- N/A
-
Identity Channel Partner Manager | London Location: South East UK (commutable to London) We are working with a Cyber Security business who are looking for a Channel Partner Manager to drive and grow relationships across their identity ecosystem. Prior experience working within VARs, distributors, vendors or resellers in the identity space is essential. You must have experience working with technologies such as CyberArk, Sailpoint, Okta etc Responsibilities will include, but not be limited to: Build, maintain and develop strong relationships with channel partners. Work closely with partner sales teams to support growth drive sales opportunities. Identify and onboard new partners while strengthening existing partnerships. Act as the key point of contact for all channel-related activity. If you are an experienced channel professional, with experience in the Identity space and are ready for your next challenge, apply today.
-
- Service Architect- DACH regions
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Service Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the Service/ solutioning effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company area a global managed services business working with enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead Service/ solution design from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. You’ll Need: Experience working as a Service architect, Service Manager or Customer Success Manager R Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical grasp: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Deal Architect- DACH region
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Deal Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the solutioning/ Service effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company is a global managed services business providing solutions to enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead the deal from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. Be responsible for the service Wrap and ensuring the Service meets clients requirements You’ll Need: A back ground with IT Services Experience in a similar type of role, for example: Deal, Service, or Solution Architect in ICT outsourcing. Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical knowledge: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Pre Sales Lead- IT Services
- Germany
- Upto €100,000 plus benefits
-
As the Pre-Sales Lead (Sales Engineer/ Solution Architect) you will drive large-scale ICT managed services and outsourcing deals (from €0.5M to €20M+). You'll work directly with Business Development and clients to design high-impact solutions across Cloud (Azure, IaaS, SaaS, PaaS), EUC, Unified Comms, Security (SIEM, PAM), Networks, and Smart Workplaces. What You’ll Do: Lead the end-to-end pre-sales cycle — from RFI/RFP to contract. Design innovative, client-specific solutions with technical & commercial impact. Present at CxO level and steer proposal strategies & financial models. Collaborate closely with Portfolio, Service Desk, Field, and Digital Workplace teams. Support deal shaping with strong knowledge of ITIL, SIAM, Automation, and cost analysis. What You’ll Bring: Have strong experience in pre-sales or solution architecture. Experience with €M+ managed service deals. Deep technical expertise in modern ICT stack and enterprise IT services. Strong German (C1) and English communication skills. Certifications: ITIL v3/v4 required; SIAM, ISO20000 desirable.