Voice over Internet Protocol (VoIP) Market Size will reach 55 billion USD by 2025

A concise assortment of data on 'Voice over Internet Protocol (VoIP) market' by Market Study Report, LLC, offers an exhaustive study targeting current market trends influencing the business across assorted regions. Significant details related to market size, market share, applications, and statistics are put together to convey an ensemble prediction of the industry. The research further focuses on comprehensive competitor's analysis in addition to highlighting growth strategies embraced by market leaders.
Voice over Internet Protocol (VoIP) market is projected to surpass USD 55 billion by 2025.
The market growth is attributed to the growing demand for cost-effective communication solutions to support enterprise mobility and favorable government initiatives for the development of the wireless telecommunications infrastructure. As enterprises are rapidly expanding their businesses across domestic as well as international regions, they need cost-effective solutions that can improve their communication & collaboration with their remote employees. This increases the demand for VoIP products such as IP phones & adapters and cheap calling plans. Also, government agencies and private companies worldwide are investing huge amounts in wireless telecommunication technologies such as 4G/LTE and upcoming 5G networks. For instance, in June 2018, Telefonica Spain invested USD 125 million for 5G spectrum. The company acquired 10×5 in the 3,600-3,800 MHz sub-band to support the deployment of the 5G network from 2020. The next-generation technologies will enhance the VoIP for businesses, providing high transfer speeds and allowing businesses to deliver high-quality voice & data services.
Another factor accelerating market growth is the adoption of cloud-based VoIP solutions. Cloud-enabled phone systems enable enterprises to scale up or down according to their business requirements and enable them to manage communication services cost-effectively. As these platforms eliminate the need to invest in any hardware equipment, the adoption of these solutions will increase over the forecast timespan.
The managed IP PBX segment is expected to grow at a CAGR of over 12% during the forecast timeline. The demand for managed VoIP is increasing as organizations are seeking new ways to minimize their initial setup & hardware maintenance costs and complexities by deploying VoIP in-house. The managed service provider helps customers to expand their systems or upgrade PBX as per their needs. These services act as excellent alternatives to traditional PBX systems or managing own IP PBX.
The phone-to-phone VoIP market is estimated to grow at a CAGR of over 17% from 2019 to 2025. The market growth is attributed to the rising penetration of smartphones and affordable domestic and international calling service plans offered by VoIP service providers. This has facilitated the demand for IP phone systems, which offer advanced functionalities such as call waiting and routing options as compared to analog phones.
The international VoIP calling market is expected to exhibit a growth rate of over 11% due to the heavy demand for international calling plans that enable cost-savings for organizations with higher levels of workforce mobility. As they are focusing on geographic expansion to expand the horizon for their business activities, the demand for international calling services will also increase.
The fixed VoIP market held a market share of over 62% in 2018 and is expected to dominate the market with a share of over 55% in 2025. As a reliable communications infrastructure is vital for the success of any organization to ensure seamless internal and external communications, they choose fixed VoIP. A system offers optimum security to safeguard communication as the numbers are assigned by the service providers, which can be traced back to the PSTN line to detect the cases of fraud.
The consumers segment is projected to grow at a CAGR of over 14% between 2019 and 2025. Residential VoIP is gaining popularity as it offers several services that are not available with landlines. Many residential customers are switching from traditional landlines to VoIP as these services include unlimited calling and many free features such as call waiting, call forwarding, and caller ID, which are normally charged by traditional phone companies. These services and plans are becoming prevalent as they can reduce home phone bills to a greater extent and also include additional sign-up bonuses and monthly specials.
The education VoIP market is expected to witness a growth rate of over 18% during the forecast timeline due to the extensive use of IP phones and softphone applications to enable collaboration among classes and conduct seminars through VoIP systems without physically being present at the location. The technology is gaining traction to reduce the amount spent on procuring expensive telephony equipment. Phone systems are widely being used by school authorities to interact with parents to provide alerts and updates regarding child?s behavior and progress. As traditional phones incur huge calling expenses, the educational institutions are adopting such phones to utilize the benefits of the cost-effective communication system. These phones facilitate smooth voice communication to enhance school administration and enable departments and teams to handle calls efficiently.
The Latin America VoIP market is expected to witness a growth rate of over 15% during the forecast timeline. Increasing investments in the telecom technologies, rising internet penetration, and growing utilization of cloud-based communications platforms are expected to fuel the VoIP market growth in the region. The enterprises in the region are deploying cloud-based communications systems to manage their communications infrastructure. Also, global players are aggressively expanding their presence in the region by entering into agreements with companies operating locally with extensive distribution networks. For instance, in November 2017, Grandstream partnered with Net2phone to deliver a comprehensive IP-based communication solution for businesses in Argentina.
The companies present in the VoIP market are focusing on strategies, such as mergers and collaborations and geographic expansion, to cater to the growing number of customers. For instance, in February 2019, AudioCodes partnered with Jabra to offer unified communication and contact center voice solutions. This partnership is assisting enterprises in accelerating deployments and user adoption of IP-based unified communications and contact center solutions. In June 2018, AVOXI expanded its virtual number services to expand its services for global clients to support their coverage needs in South Africa. This expansion helped the company to provide better solutions for its local and global customers. As the adoption of VoIP increases over the forecast period, the competition will become more intense as these players adopt product & service differentiation strategies to give a tough competition to their rivals.
Source: marketwatch
Industry: Unified communication news

Latest Jobs
-
- Account Director | Cyber Security Consulting | UK - South East
- London
- N/A
-
Account Director | Cyber Security Consulting - Financial Services | UK - South East. New Role due to Growth We are looking for an experienced Account Director to develop and expand existing relationships across the financial services sector, working with investment firms, asset managers, private equity groups and strategic partners to deliver intelligent cyber consulting and a bespoke Cyber product offerings. You will act as a trusted advisor, helping organisations strengthen digital resilience, manage third-party and regulatory risk and adopt a proactive approach to cyber assurance. Key Responsibilities Manage a defined portfolio of financial clients, understanding business priorities and aligning tailored cyber solutions. Drive new client engagement while nurturing existing partnerships through a consultative, long-term approach. Present the benefits of advanced cyber services including threat intelligence, vulnerability management, incident readiness, and continuous risk monitoring. Collaborate with technical and delivery teams to ensure smooth engagement from proposal through to implementation and ongoing support. Prepare proposals, negotiate commercial terms, and clearly articulate value and business outcomes. Build trusted relationships at senior and board level. Ideal Profile Strong background in cybersecurity, consulting, or risk management within financial services. Skilled communicator with proven success managing and growing key accounts. Able to translate complex technical insight into commercial and strategic value for clients. Confident engaging with senior stakeholders and decision makers. Please note: Sponsorship is not available.
-
- SOC Analyst- Level 2- Hybrid Greater London
- London
- N/A
-
SOC Analyst- Level 2- Hybrid Greater London New opportunity created through continued growth. We’re looking for a SOC Analyst (Level 2) to strengthen a growing managed security team. You’ll work hands-on with Microsoft Sentinel and Defender XDR, investigating alerts, responding to incidents, and helping improve how clients stay protected. This role is ideal for someone who enjoys unravelling security events, thinking critically under pressure, and making a real difference day to day. What you’ll do · Investigate and respond to security activity across SIEM and endpoint tools · Analyse network and log data to uncover real threats · Support automation initiatives to streamline response processes · Help maintain visibility, data flow, and performance across SOC platforms What you’ll need · Practical experience using Microsoft Sentinel and Defender XDR · Confident working with KQL or similar query languages · Understanding of attacker tactics and response techniques · SC-200 certifications would be nice. · Experience supporting multiple customer environments Please note: Sponsorship is not available.
-
- Senior SOC Engineer - UK - New role due to growth
- London
- N/A
-
Senior SOC Engineer – New role due to growth We are hiring a Senior SOC Engineer to take the lead across security operations for a growing managed service. You will lead detection, response and onboarding activity across multiple clients, helping shape how the SOC evolves. Expect variety; from fine-tuning alerts and threat hunting to supporting customers and mentoring junior analysts. What you’ll bring · Strong experience across SIEM, EDR, and threat detection tools · Confident working with customers in a managed service environment · Skilled in scripting or query languages such as KQL or PowerShell · Knowledge of frameworks like NIST, ISO27001, MITRE ATT&CK · Calm communicator with a problem-solving mindset · Experience with Azure Lighthouse or delegated access models · Prior involvement in automation or SOC improvement projects Location: South East England- Hybrid role Please note: Sponsorship cannot be offered now or in the future.
-
- SENIOR Cyber Risk Consultant. Cyber Risk consultancy - the right way. UK. Hybrid - Remote first
- United Kingdom
- N/A
-
Senior Cyber Risk Consultant needed. New position due to growth Seeking a passionate Cyber Security Risk Consultant who enjoys helping clients make a different to their business. Dedicated training budgets, Unlimited holiday structured career path, Work life balance guaranteed Cyber Risk consultancy done the right way. A successful individual will have experience working with clients to identify business cyber security risk. This is a remote first opportunity which means you will spend the majority of your time working remotely. You will however spend some time meeting clients as well as meeting up with the team on a monthly basis.. Some of the nice to have certifications. CRISC, ISO27001 Lead implementer, CISA, CISM, CISSP Unable to offer Visa sponsorship now or in the future.