Verint Announces AI Blueprint Analysis
Verint Systems, a company devoted to customer engagement solutions, recently announced the launch of their pioneering AI Blueprint system. The patent-protected conversation analytics system identifies intelligent virtual assistant solutions and accelerates automation for modern companies. AI Blueprint gives companies access to conversational data and provides useful insights to help organisations achieve their goals.
As today’s businesses demand better insights into their tools and resources, AI Blueprint gives organisations the information they need to implement intelligent assistants successfully and gather valuable business data. The conversation analysis system comes with a range of resources to improve a company’s time to value.
How Does AI Blueprint Work?
According to HFS Research, by next year (2020), more than half of all enterprises will face AI fatigue. Unfortunately, while intelligent solutions can deliver incredible opportunities for companies, it’s often difficult to determine what kind of services your group needs. Many businesses investing in AI systems don’t know which solutions they need to serve underlying business needs.
To truly achieve their goals, modern companies need to understand how they should be leveraging AI to support their targets. According to the SVP of Product Strategy for Verint, Tracy Malingo, the chief aim of Verint is to enable organisations to automate areas of their businesses that provide the best potential for ROI. AI Blueprint helps companies to understand where they need to get started with intelligence.
AI Blueprint leverages machine learning for the classification, labeling, and analysis of conversational data, both structured and unstructured in a business. What’s more, it also offers insights into whether a company could benefit from the deployment of AI services.
Defining a Company’s Need for AI
If the Verint AI Blueprint system can identify that a company would gain value from AI systems, it delivers a customised series of comprehensive recommendations. The service analyses the business and determines which use cases will lead to the highest amount of business value. Verint’s AI Blueprint also introduces a range of measurable key performance indicators that adapt to the goals of the business and generates strategies for implementing AI-powered initiatives.
Already, Verint customers are seeing incredible results from the two-factor analysis approach provided by AI Blueprint. For instance, case studies suggest a 44% cost reduction in the first year according to some companies. There’s also the opportunity to save up to $1 million in customer service email costs.
Verint believes that IVAs are crucial to the future of customer service. However, it’s not always easy for companies to determine where they should get started. AI Blueprint ensures that every business gets the roadmap they need.
Source: uctoday
Industry: Unified communication news
Latest Jobs
-
- CONTRACT SIEM Cyber Security Operations Engineer. REMOTE
- United Kingdom
- £500
-
REFCH8165 CONTRACT SIEM Cyber Security Operations Engineer. REMOTE UK SIEM Engineer. 6 month Contract. Inside IR35 Working towards a "SOC 2" environment. CLOUD (AWS) experience essential. Three key functions; Monitor, Escalate and Triage incidents. Vulnerability Management / threat intel. SIEM configuration / management, review, enhancement More specifically; Work with internal teams to identify assets. Identity applicable threat feeds and work with internal teams to remediate. Patch Patch Patch. (Help mature process / identify gaps) Configuration / fine tuning of SIEM alerts. Create dashboards, Compliance reporting. Log ingestion. Experience across ISO27001 / SOC2 / SIEM / End Point Security is essential Contact me today for more information Chris.Holt@dclsearch.com Or 07884666351
-
- Cyber Security Operations Engineer. REMOTE UK. SOC2
- United Kingdom
- £65000
-
REF8164 Cyber Security Operations Engineer. REMOTE UK Internal opportunity. New position. Exclusive to DCL Search. You will be the hands on technical eyes and ears of the Cyber security capability actively working to ensure and enhance the adherence to ISO27001 and "SOC 2" controls. You role will touch on the following · Security Monitoring- SIEM · Vulnerability Management / Testing · Incident Management · Asset management · Disaster Recovery planning · Change Management AWS Cloud experience is essential as is the ability to ensure patch management is prioritised across the business. Any CLOUD SIEM experience highly desirable. Contact me today for more information Chris.Holt@dclsearch.com Or 07884666351
-
- Lead Security Architect
- United Kingdom
- 100,000
-
Engage with key clients in an Architectural / technical presales capacity. Including Stakeholders, end users / partners. Working on new and existing Security projects to confirm that proposed solutions are fit for purpose from both a technical and regulatory capacity. Working closely with multiple vendor . Managed security service background ideal CLOUD Security (AZURE OR AWS), IDAM background ideal.
-
- Threat Vulnerability Management Analyst
- United Kingdom
- 45000
-
To monitor, identify and alert internal teams of cyber threats and vulnerabilities. MIRE Att&ck, CIS, OWASP, Vulnerability management tools MUST be able to commute to central London MUST be able to achieve UK SC Clearance. On going support and development.