Verint Announces AI Blueprint Analysis
Verint Systems, a company devoted to customer engagement solutions, recently announced the launch of their pioneering AI Blueprint system. The patent-protected conversation analytics system identifies intelligent virtual assistant solutions and accelerates automation for modern companies. AI Blueprint gives companies access to conversational data and provides useful insights to help organisations achieve their goals.
As today’s businesses demand better insights into their tools and resources, AI Blueprint gives organisations the information they need to implement intelligent assistants successfully and gather valuable business data. The conversation analysis system comes with a range of resources to improve a company’s time to value.
How Does AI Blueprint Work?
According to HFS Research, by next year (2020), more than half of all enterprises will face AI fatigue. Unfortunately, while intelligent solutions can deliver incredible opportunities for companies, it’s often difficult to determine what kind of services your group needs. Many businesses investing in AI systems don’t know which solutions they need to serve underlying business needs.
To truly achieve their goals, modern companies need to understand how they should be leveraging AI to support their targets. According to the SVP of Product Strategy for Verint, Tracy Malingo, the chief aim of Verint is to enable organisations to automate areas of their businesses that provide the best potential for ROI. AI Blueprint helps companies to understand where they need to get started with intelligence.
AI Blueprint leverages machine learning for the classification, labeling, and analysis of conversational data, both structured and unstructured in a business. What’s more, it also offers insights into whether a company could benefit from the deployment of AI services.
Defining a Company’s Need for AI
If the Verint AI Blueprint system can identify that a company would gain value from AI systems, it delivers a customised series of comprehensive recommendations. The service analyses the business and determines which use cases will lead to the highest amount of business value. Verint’s AI Blueprint also introduces a range of measurable key performance indicators that adapt to the goals of the business and generates strategies for implementing AI-powered initiatives.
Already, Verint customers are seeing incredible results from the two-factor analysis approach provided by AI Blueprint. For instance, case studies suggest a 44% cost reduction in the first year according to some companies. There’s also the opportunity to save up to $1 million in customer service email costs.
Verint believes that IVAs are crucial to the future of customer service. However, it’s not always easy for companies to determine where they should get started. AI Blueprint ensures that every business gets the roadmap they need.
Source: uctoday
Industry: Unified communication news
Latest Jobs
-
- Public Sector Cyber Security Sales | UK
- England
- N/A
-
Public Sector Cyber Security Sales | UK UK | Remote / Hybrid A cyber security provider is seeking a Public Sector Sales professional to drive growth across UK government and public sector organisations. Must have current Cyber Security sales experience. Responsibilities Generate new business selling cyber security solutions into UK public sector Build relationships with CIO, CISO and senior technology stakeholders Manage the full sales cycle from opportunity to contract close Develop pipeline across central government, local government and public sector bodies Support bids, tenders and framework opportunities Experience Proven cyber security sales experience in the UK Track record selling into public sector organisations Familiarity with CCS, G Cloud or other government frameworks Strong stakeholder engagement and deal management skills Location UK based Security Requirements Eligible to obtain UK Security Clearance
-
- Security Architect | MoD - Security Cleared. OUTSIDE IR35 | Hampshire
- N/A
- Outside IR35
-
Security Architect | MOD | Security Cleared | Outside IR35 | Hampshire Commutable The successful candidate must be willing to undergo DV Clearance, ideally already holding active clearance. You will produce high and low level security architecture documentation, guiding and validating designs for systems deployed within sensitive environments. The role requires providing specialist security input into solution design, service transition and change initiatives, working closely with engineering, operations, client and third party stakeholders. You must have current hands on architectural experience, including VMware secure platform design and virtualisation architecture, alongside AWS expertise. This is an outside IR35 contract- 6 month rolling. Part of a longer term MoD project
-
- Active Directory | RBA engineer | UK Remote | SC Clearable
- United Kingdom
- N/A
-
Technical Active Directory (AD) and RBA specialist needed to play a key part in complex, enterprise scale Active Directory and access transformation programmes. You will work alongside senior team, helping reshape access models, modernise legacy directory structures and strengthen security posture across secure environments. This is hands on delivery within high impact projects where your work directly improves access control, compliance and operational resilience. Active UK Security Clearance required. This is a remote role with client travel. Implementation of Role Based Access Control across large AD estates Restructuring complex permission models, security groups and delegated access Supporting domain controller upgrades and core directory improvements Applying security hardening standards and remediating audit findings Enhancing authentication, policy and access governance frameworks Troubleshooting and resolving technical AD challenges within live environments Producing robust technical documentation and identifying project risks You must have the following technical experience Enterprise Active Directory administration Role Based Access and permission remediation OU design and governance Group Policy management Security group delegation models DNS and DHCP services Kerberos authentication / NTLM PowerShell scripting and automation Azure AD | Entra ID Hybrid identity environments Identity Governance PAM
-
- Identity and Access Management Consultant (Saviynt & Microsoft Entra) | UK
- United Kingdom
- N/A
-
Role summary Technical IAM consultant delivering identity governance and cloud identity solutions to enterprise clients. What you will do Implement / Configure / Deploy Saviynt IGA / Microsoft Entra solutions: Lead technical workshops, gather requirements and translate into solution designs. Troubleshoot complex issues, support testing and deployments. Produce technical artefacts and configuration guides. Key skills Hands-on Saviynt IGA experience (workflow, connectors, access governance). Strong practical knowledge of Microsoft Entra ID / Azure AD identity and access controls. Understanding of identity protocols (SAML, OAuth, OpenID Connect) and hybrid identity. Experience with APIs / REST for integrations and automation. What we are looking for Proven delivery experience in IAM / IGA projects, preferably in consulting. Confident communicator with client-facing delivery exposure.