Twilio aiming to build channel momentum

Twilio is looking to push on with the channel after spending the second half of last year focusing on recruiting partners.
The comms specialist has strong relationships with the developer community because of its open approach to expanding its platform but has also been increasing resellers links as more customers in the traditional call centre space look for multi-channel comms offerings.
Chetan Chaudhary, Global VP of Partners at Twilio, said that it was committed to building an ecosystem with partners and was looking to make gains with the channel this year.
"We had a big push in Q3 and Q4 in 2018 to get as many partners as possible and we have been finding we have a good handful of partners around the globe," he added.
The firm is building out its support for partners and has been putting more resources into the support it can provide the channel.
"This is a journey and it is going to be a multi-year approach. A year ago we didn't have a training programme and now we have a programme," he added "This is a multi-year investment not just a 12 month investment but a 24 or 36 month investment."
Twilio's senior management has signed up to working with partners and Chaudhary said that other executives also had experience building channel ecosystems at some of their previous employers: "They are great leaders that are very supportive.
He added that the partner recruitment had not ended and it was keen to work with partners that came to the company with something fresh in terms of opportunities and market coverage and it had also been charting the rise of the MSP.
"We are seeing more about a managed service offering and we are looking at what is happening there," said Chaudhary.
In terms of the top tier partners the business is looking to work with, "a dozen or so partners globally that can help us get to the next level".
Source: computerweekly
Industry: Unified communication news

Latest Jobs
-
- Outside IR 35 CONTRACT SC CLEARED Cyber Security Operations Analyst SPLUNK ES- UK REMOTE- £500 a day.
- N/A
- 500
-
6 month contract Outside IR35 Operational Cyber Security Analyst. Hands on Splunk Security Enterprise and Security clearance is required As is someone that holds SC clearance. SOC and Vulnerability management experience. Vulnerability Analysis / Management - Tenable
-
- SailPoint Consultant
- Sweden
- Upto €80,000
-
SailPoint Consultant is need for this rapidly expanding global business, The business is currently in the middle of a SailPoint Deployment, they require an experienced Consultant who is able to help them on this Journey You will be responsible for helping to configure and deploy SailPoint as well as on board applications onto the platform You will also work with the business to understand workflow and process to help align the way the business works to ensure that the business gets the most from the deployment We are looking for an experienced SailPoint consultant who has experience with both Deployment and BAU work and is interested in joining a business which is at the start of an interesting IAM Journey
-
- SOC Manager Security Operations. SIEM, Threat / Vulnerability, IR, SOC Service- Exclusive
- United Kingdom
- 90,000+
-
SOC Manager- SIEM, Threat / Vulnerability, Incident response. Exclusive Project. Management and on growth growth of Security Operations Centre capability. Managing and maturing the team, technical services line and fronting client engagements where needed. An in-depth technical background is essential, experience across SOC SIEM/ Threat Hunting (IR) tools, processes, techniques, operational is a MUST. The role will include, but not limited to; evolving the technical process, building operational capability, managing and hiring team, involved at a high level overviewing policy/playbooks, fine turning of the go-to-market collateral etc.
-
- Contact 12 month- Security Operations- Tanium Engineer / Analyst.
- United Kingdom
- Dependent on experience
-
Security Operations engineer / Analyst with Tanium for a 12 month contract. Experience configuring using, managing, supporting troubleshooting Tanium's suite of end point solutions is essential. The opportunity is due to a client expanding its international capability to a follow the sun model. To be involved in spinning up a European capability. Based in the UK. English essential and ideally being fluent in French.