Is UC Ready for the Rise of 5G?
Following MWC Barcelona, formerly Mobile World Congress, CCS Insight published some eyebrow raising findings with regards to business adoption of 5G in the near future. Their summary of the event included the following:
- 5G dominated MWC 2019, from keynote presentations to announcements about network infrastructure, chipsets, devices, uses for the technology and the business case for its deployment
- There was a new level of optimism now 5G is becoming a reality. There might be a challenging 12 months ahead, but the industry now has a platform to build on
- After years of indistinguishable black slabs, smartphones saw a return to innovation and diversity with the advent of devices with foldable displays. This is hugely positive for the industry, but still needs refining for the average consumer.
- The network itself was in full focus as the role of 5G in a variety of scenarios highlighted the need for widespread network transformation
As an eagerly anticipated technology, I wanted to dig deeper into 5G and find out how much of a reality it is and what leading vendors thought about its impact on the Unified Comms industry.
The reality of 5G in the UK
I spoke to David Hilliard, Chief Executive of Mentor Europe, to find out more about the impending rise of 5G, and to find out just how close we are. I asked when will 5G have a practical impact on how we communicate and what the big challenges in its way were.
“At the moment, nothing significant is going on with 5G in the UK. There are some small trials sponsored by the main four mobile operators.”
“The automotive industry is making the biggest strides – like Jaguar Land Rover who are looking into 5G for driverless cars”
David recognised there is a lot of hype about 5G and we agreed that end user expectation is that it will be as seamless as switching from 3G to 4G. One morning you wake up and your phone is much faster.
However, David highlighted some key blockers that need to be overcome, specifically in the UK. “The market is an issue. There is no new money in the mobile market, so the real question is how are we going to fund 5G?”
The second blocker David identified is the scarcity of dark fibre in the UK. This market is dominated by BT Openreach and Virgin Media who refuse to sell to mobile operators. Last year Ofcom tried to force BT into a better sales model, but it was challenged by BT and remains monopolised.
We spoke about other vendors dealing in this space and David explained the infrastructure challenges faced by someone like O2. “The amount of backhaul will need to be reviewed from the tower to the exchange. In some areas, there is no capacity left. So, all operators will need to heavily upgrade their infrastructure – which goes back to funding”.
I asked David what sort of provider could come to the rescue in this case. He pointed to CityFibre who have just received a $2.5bn investment for fibre to the home or the likes of Colt and EU Networks own and dispense dark fibre networks.
Overall, it remains a huge challenge to deliver 5G in the UK. Once the technology does become available, there is then the challenge of geographical population. In my old London office, I struggled to pick up 3G. At my new house, there is no mobile data at all. 5G still seems a long way away for the average user.
5G in Unified Comms
I reached out to Vanilla IP Sales and Marketing Director, Iain Sinnott, to get his view on 5G in the UCaaS space – when 5G arrives. Iain regularly deals with VARs and managed service providers that have connectivity in their product portfolio so has great first-hand insight into scenarios where deploying voice over mobile connectivity is a reality.
“VanillaIP remains agnostic to connectivity used by customers so we see the 5G evolution as potentially a great enabler for flexible and remote working via our extensive portfolio of cloud tools.”
“Basically, any step forward in connectivity is great for our business whether we are the vendor or simply using the path established by our resellers”
Bandwidth-heavy video adoption
I posed the same question to Jordan Owens, VP of Architecture at Pexip, to get a view from the video conferencing industry. Often associated with requiring extra bandwidth and network controls, the rise of 5G will play a huge part in video conferencing adoption. He straight away said yes.
“I believe UC is ready for 5G, and I would argue that the UC industry has been working to enable full capability over mobile networks of all types (be it WiFi or mobile) for some time. The focus being on adaptive systems that are designed to adjust to network conditions in real time. This has already enabled more and more individuals to start using mobile networks over 4G/LTE today, and this experience will only get better as we move into higher availability of 5G throughout the rest of this year and next”.
Jordan went on to cover other issues that are preventing individuals from connecting to video in larger quantities.
“Will 5G help? Sure. However, the reality is that public mobile networks suffer from congestion, oversubscription of bandwidth, dark pockets, and other challenges that won’t be solved by the roll out of 5G technology”
“Although 5G will bring with it cheaper antennas and network access points, giving providers – and even individuals – the ability to spread the coverage of the network, this type of change takes a long time to take hold. In the meantime, it’s imperative that the industry continues to innovate with a focus on improving quality over the existing and widespread 4G/LTE networks”.
Mainstream adoption of 5G
Chatting away with UC Today Editor, Ian Taylor, he gave me an analogy that 5G will be a little like DVD players. When they were first introduced into the market, people were still using VHS. However, certain films like Gladiator, in 2000, raised $460m at the box office and people wanted to buy this on the latest device. This obviously boosted sales of DVD players.
Perhaps the introduction of an XYZ service for 5G will kick start mainstream and business adoption of 5G. Be it video conferencing for 5G or contact centres for 5G, you heard it here first.
Industry: unified communication news
- Information Security Risk Consultant, London. ISO 27005
REFCH7901 Information Security Risk Consultant, London. ISO 27005 Information Security Risk consultant needed for a London based client. The ability to achieve SC security clearance will be required. ISO 27005 Risk Assessment experience is essential. The role will cover, Risk identification, Assessment and Advisory consulting. This is a client facing role, single client- not multiple. Experience working with multiple teams and internal stakeholders is essential. The information Security Risk Consultant should ideally have a breath of information Security and IT technology based security experience. Prior experience within the public sector is desirable, but not essential. Broad knowledge across Security IT transformation, Cloud is also key. Broad experience across GRC, iso27001, NIST is key. Ongoing support and training provided. Apply today for more information, all details kept in confidence.
- Google Cloud platform Security Engineer, Contract, inside IR35
- United Kingdom
REF CH7897 Google Cloud platform Security Engineer, Contract, Inside IR35 Looking for a Google Cloud platform Security Engineer will define, document, design, implement, harden and generally improve the security capability of a Google Cloud Platform. The ability to configure, and deploy the following Google Cloud Platform security solutioons is essential; Command Security Centre, Cluster Security, APIGEE, GCP Cloud Armor Hands on technical expertise security experience with Terraform, Kubernetes Security, Container (Docker) security, Secret Manager is essential as is experience securing Google Kubernetes Engine Workloads. It is essential that you have a proven track record of securing a GCP environment and expertise in automating that with Terraform. Scripting experience with the above where appropriate is a key ability. You will be highly technical and have the ability to engage with stakeholders to ultimately deliver a secure and hardened Google Cloud Platform.
- Security Analyst, London. Financial Services. End user.
CH7885. Security Analyst, London. Financial Services. End user. Immediate role. £55,000 Security Analyst needed to monitor and manage a security suite of tools within Financial Servicecs end user . The Security Analyst will be responsible monitoring, configuring, fine tuning, incident management and generally improving the security tool capability. Specific experience with CyberArk, Tripwire Log Center and Tripwire Enterprise is highly desirable). Current experience with Vulnerability management and penetration testing is highly desirable. Specifically the ability to effectively manage 3rd party pen tests. You will be working within a specialist security team reporting to the CISO. Experience working within a regulated end user environment within financial services is highly desirable. This role will run a hyrbid working schedule, partly remote, partly office based in London (once permitted) This is an exclusive role to DCL Search & Selection. https://calendly.com/chris-holt/call-with-chris-holt-dcl-search
- IAM Consultant- Identity Governance
- United Kingdom
- Upto £80,000 plus benefits
Identity and Access Management Consutlant is required for this established business who put their employees first. the role entails • Develop and maintain IAM services. • Further develop IAM tool integration with Service Now to provide automated JML processes and application access requests and fulfilment. • Provide guidance over Role Based Access in terms of Location based Roles, Application Roles and Business Roles and act as SME over any future RBAC project. • Work closely with our other Technology teams on integrating IAM services with Technology and business systems to increase efficiency through automation around areas such as JML processes, application access request fulfilment and attestation. • Work with the Governance Risk & Compliance (GRC) team to provide application access attestations and toxic combination alerting and reporting. • Involvement with Identity Management initiatives such as Single Sign On (SSO) and Privileged Access Management (PAM), to ensure security and business processes are in line with industry best practice. • Assist in ensuring that all IAM capabilities are mapped to internal processes, policies, and standards. Develop metrics to measure and improve the alignment. • Complete monthly review and report on sensitive group access, i.e., service accounts, admin accounts, etc. validating I&O processes are effective. • Provide information to both internal and external Auditors in response to findings. • Collate audit evidence for AAF audit and control reviews, taking responsibility for identifying service and process improvements to ensure compliance with our controls and standards. We are looking for someone with Hands on technical experience with the IAM tools, you need to have been involved in the integration of the IAM solution into 3rd party software like Servicenow, You will have worked with an IAM tools that are focused into Identity Goveranance, like RSA, CA Identity Suite, Fischer Identity, Hid Global, IBM IGL, Net IQ Identity Goverance, Omada, Ping or Oracle Post covid, this role will invovle a mix of home and office work, the business have a number of office spread across the UK so locaton is flexible for this position