LogMeIn products Jive and GoToMeeting to be unified

LogMeIn plans to integrate Jive's cloud telephony with GoToMeeting's cloud video conferencing and collaboration. The move to unify the LogMeIn products comes as the vendor chases rivals Zoom and Cisco Webex, which already offer integrated portfolios.
The combined product would be among the most significant milestones in the company's three-year campaign to establish itself in the unified communications and collaboration (UCC) market. LogMeIn plans to release more details on the new offering at the Enterprise Connect conference in Orlando, Fla., next month.
LogMeIn acquired Jive Communications, a cloud PBX vendor targeting the small and midsize markets, for $357 million in February, after buying the GoToMeeting suite from Citrix in 2016. Before those purchases, the company primarily made remote access software.
LogMeIn sold 80,000 seats on Jive and GoToMeeting after bundling pricing for the two platforms in the second half of 2018, LogMeIn CEO Bill Wagner told investors earlier this month, according to a transcript of LogMeIn's fourth-quarter earnings call by the website Seeking Alpha. The bundling was "a precursor of our integrated product we'll release here in 2019," he said.
A LogMeIn representative said the company would unveil "a new UCC brand" at Enterprise Connect, but the company declined to comment further, saying it had not finalized the upcoming announcement.
LogMeIn products need better alignment
LogMeIn's recent acquisitions have left the company with a set of collaboration products that are related to -- but not integrated with -- one another. In addition to Jive and GoToMeeting, the vendor also owns GoToWebinar for webcasting, OpenVoice for conference calls, and Join.me for small business web conferencing.
While LogMeIn has been figuring out how to handle this portfolio, smaller, more nimble vendors like Zoom and Slack have taken big chunks of the market, said Zeus Kerravala, founder and principal analyst at ZK Research in Westminster, Mass.
GoToMeeting's market share has been hit particularly hard by the rise of Zoom, with anecdotal evidence suggesting that many customers have opted to switch to Zoom as their GoToMeeting licenses have expired, Kerravala said.
"At a bare minimum, if they are going to rebound and reemerge as a major collaboration vendor, they have got to bring [these products] together," Kerravala said. "It seems like they've just been collecting collaboration stuff without much thought towards the long-term plans."
From a technology standpoint, users currently get no benefit from using Jive and GoToMeeting together. Integrating the LogMeIn products so that users could seamlessly switch between the two of them could help boost sales of both by making the combination more appealing.
"They have a large install base on the different products that they have," said Irwin Lazar, analyst at Nemertes Research. "The challenge for them is to build a cohesive platform that can compete with the likes of 8x8, RingCentral, or any one of a number of BroadSoft-based services out there."
LogMeIn is trying to fight back from a beating over several months on Wall Street. The company's share value dropped 16.4% after announcing a global leadership restructuring earlier this month and plunged 23% on the day they released third-quarter financial forecasts that fell short of analyst predictions, according to Seeking Alpha.
Source: searchunifiedcommunications
Industry: Unified Communications News

Latest Jobs
-
- Identity Channel Partner Manager | London
- London
- N/A
-
Identity Channel Partner Manager | London Location: South East UK (commutable to London) We are working with a Cyber Security business who are looking for a Channel Partner Manager to drive and grow relationships across their identity ecosystem. Prior experience working within VARs, distributors, vendors or resellers in the identity space is essential. You must have experience working with technologies such as CyberArk, Sailpoint, Okta etc Responsibilities will include, but not be limited to: Build, maintain and develop strong relationships with channel partners. Work closely with partner sales teams to support growth drive sales opportunities. Identify and onboard new partners while strengthening existing partnerships. Act as the key point of contact for all channel-related activity. If you are an experienced channel professional, with experience in the Identity space and are ready for your next challenge, apply today.
-
- Service Architect- DACH regions
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Service Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the Service/ solutioning effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company area a global managed services business working with enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead Service/ solution design from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. You’ll Need: Experience working as a Service architect, Service Manager or Customer Success Manager R Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical grasp: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Deal Architect- DACH region
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Deal Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the solutioning/ Service effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company is a global managed services business providing solutions to enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead the deal from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. Be responsible for the service Wrap and ensuring the Service meets clients requirements You’ll Need: A back ground with IT Services Experience in a similar type of role, for example: Deal, Service, or Solution Architect in ICT outsourcing. Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical knowledge: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Pre Sales Lead- IT Services
- Germany
- Upto €100,000 plus benefits
-
As the Pre-Sales Lead (Sales Engineer/ Solution Architect) you will drive large-scale ICT managed services and outsourcing deals (from €0.5M to €20M+). You'll work directly with Business Development and clients to design high-impact solutions across Cloud (Azure, IaaS, SaaS, PaaS), EUC, Unified Comms, Security (SIEM, PAM), Networks, and Smart Workplaces. What You’ll Do: Lead the end-to-end pre-sales cycle — from RFI/RFP to contract. Design innovative, client-specific solutions with technical & commercial impact. Present at CxO level and steer proposal strategies & financial models. Collaborate closely with Portfolio, Service Desk, Field, and Digital Workplace teams. Support deal shaping with strong knowledge of ITIL, SIAM, Automation, and cost analysis. What You’ll Bring: Have strong experience in pre-sales or solution architecture. Experience with €M+ managed service deals. Deep technical expertise in modern ICT stack and enterprise IT services. Strong German (C1) and English communication skills. Certifications: ITIL v3/v4 required; SIAM, ISO20000 desirable.