Kwik-Fit in Trouble After IT Systems Go Down

UK car repair shop chain Kwik-Fit has suffered a serious cyber-attack which seems to have put its IT systems out of action for most of the week, angering customers.
A spokesperson said that the firm first experienced “some issues with a virus in our IT network” last weekend.
“This affected a number of our systems but in the interest of ongoing security we can't confirm the source of the problem,” the statement continued.
"We have been working to get our operational systems back up and running normally and while there is still some disruption, our centers are open as usual."
However, in a Twitter message on Thursday to one of many irate customers, the firm admitted its systems were still down, meaning the individual wasn’t able to access an online MOT booking service.
“Unfortunately we don't have a time for this, but our team are working as hard as they possibly can to get this sorted. Apologies that we can't provide any further information for you,” the message read.
Given the scale of the problem and the delay in getting systems back online, ransomware would be an obvious guess as to what kind of “virus” Kwik-Fit has been subject to.
Darren Williams, CEO and founder of BlackFog, claimed the attack has directly impacted customer trust and the firm’s bottom line, with appointments cancelled and the call center apparently overwhelmed with complaints.
“This will continue to happen as more and more firms around the globe become entirely dependent upon technology to run their business,” he added. “Hackers have become increasingly sophisticated and are attacking organizations from all directions. So, firm’s need a multi-layer defense system.”
source infosecuritymagazine

Latest Jobs
-
- Lead Cyber Security Incident Response Consultant.
- United Kingdom
- N/A
-
Seeking skilled and passionate UK-based individual for a Lead Cyber Security Incident Response Consultant opportunity 3 core skillsets for the role Hands on technical incident response (triage and planning). Business consultancy (engaging with clients). Commercial awareness. Being able to engage in business growth conversations. Consultancy experience is an essential as it the ability to visit clients and the office. Additional experience will include, but not be limited to: Developing incident response strategies, guides and procedures for effective incident handling Proactive and reactive defense plans based on cyber threat actors' techniques Offering guidance, supervision, and fostering opportunities for team development Significant career development opportunities for the right individuals.
-
- OUTSIDE IR35 Contract- Functional tester- SC clearance Microsoft Windows Server
- London
- Outside IR35 contract
-
Front End Functional tester with SC clearance needed for an Outside IR35 project. Current valid SC clearance is required Experience with functional testing with exchange, sharepoint, SQL and other applications relating across a windows server Migration to 2019. Must be able to get to Central London 3 days a week. Jira, Wiki documentation and automation experience highly desirable.
-
- ForgeRock Consultant- UK
- United Kingdom
- Upto £100,000 plus benefits
-
ForgeRock Consultant/ Architect is require for niche consultancy who are looking to expand their presence within the UK/European Market Looking for a lead IAM architect, ideally with ForgeRock experience but would consider other vendors, But looking for someone who is able to advice and consultant with Clients but have the implementation background so they can get involved in projects as and when needed. Key duties will be: Provider IAM consultancy to clients, with a focus on ForgeRock Product stack ·Responsible for the design and implementation of ForgeRock solutions ·Install and configure ForgeRock stack to meet customer authentication and authorization requirements, ·Design and implement OAuth2 protocol using ForgeRock OpenAM, ·Design and develop OpenAM custom authentication modules, ·Configure ForgeRock stack to protect RESTful API, ·Troubleshoot and support ForgeRock IAM stack. This is a great role to join a niche play as they look to kick of their European expansion
-
- ForgeRock Consultant- Netherlands
- Netherlands
- N/A
-
ForgeRock Consultant required for 6 Month Contract This will be a mix of on site and home based, so need people to be based in the Netherlands We are looking for a lead ForgeRock Technical Consultant/ Architect with strong experience of ForgeRock to lead a new deployment project. ·Responsible for the design and implementation of ForgeRock stack ·Install and configure ForgeRock stack to meet customer authentication and authorization requirements, ·Design and implement OAuth2 protocol using ForgeRock OpenAM, ·Design and develop OpenAM custom authentication modules, ·Configure ForgeRock stack to protect RESTful API, ·Troubleshoot and support ForgeRock IAM stack. ·Designed and developed Restful APIs, This is a great project with an expanding leading IAM player within Europe, We are looking for someone with the above experience, who is comfortable hitting the ground running and taking on the reins at the start of a project