Kwik-Fit in Trouble After IT Systems Go Down
UK car repair shop chain Kwik-Fit has suffered a serious cyber-attack which seems to have put its IT systems out of action for most of the week, angering customers.
A spokesperson said that the firm first experienced “some issues with a virus in our IT network” last weekend.
“This affected a number of our systems but in the interest of ongoing security we can't confirm the source of the problem,” the statement continued.
"We have been working to get our operational systems back up and running normally and while there is still some disruption, our centers are open as usual."
However, in a Twitter message on Thursday to one of many irate customers, the firm admitted its systems were still down, meaning the individual wasn’t able to access an online MOT booking service.
“Unfortunately we don't have a time for this, but our team are working as hard as they possibly can to get this sorted. Apologies that we can't provide any further information for you,” the message read.
Given the scale of the problem and the delay in getting systems back online, ransomware would be an obvious guess as to what kind of “virus” Kwik-Fit has been subject to.
Darren Williams, CEO and founder of BlackFog, claimed the attack has directly impacted customer trust and the firm’s bottom line, with appointments cancelled and the call center apparently overwhelmed with complaints.
“This will continue to happen as more and more firms around the globe become entirely dependent upon technology to run their business,” he added. “Hackers have become increasingly sophisticated and are attacking organizations from all directions. So, firm’s need a multi-layer defense system.”
- Contract SailPoint Programme Manager - UK 12 month+ project
- United Kingdom
Programme manager with SailPoint IdentityIQ IAM experience is needed for a 12 month rolling contract. To engage and manage a enterprise client programme of work focused around SailPoint. This is a hybrid role, some limited travel to London / Reading maybe required. You must have enterprise level programme management, a focused and recent history within Identity and Sailpoint project experience. Exclusive project, interview immediately.
- Outside IR 35 contract- Threat & vulnerability analyst - SC CLEARED UK REMOTE
6 month rolling contract Outside IR35- immediate start. Threat and Vulnerability Analyst. Tenable.sc experience needed. The ability to deploy agent, configure environments, run active and passive scans, produce reports and prioritise remediation activities based on output Current and ACTIVE clearance is required
- Chief Information Security Officer- CISO. London
Chief Information Security Officer (CISO) is needed to join a senior leadership team that is driving change across a London based FTSE business. You will have responsibility and accountability to define and execute an information & Cyber Security strategy. To be successful you should have the following experience; Experience defining, presenting and executing against your information AND cyber security strategy. Experience delivering / managing functions across information security GRC / Audit and technical Cyber Security capabilities. Senior stakeholder management to the executive committee. Embedding Info / cyber security within a Cloud focused environment. Further develop, expand and mature the information / cyber security function | team. Be able to regularly commute to London Financial services experience is desirable. If this sounds like an opportunity you are interested in then please use the below form to schedule a call. This is an exclusive project to DCL Search. All conversations are kept in confidence.
- IAM Business Analyst- ForgeRock
- European Union
- £500 per day
IAM Business Analyst with ForgeRock experience is need for a 12 months contract The client is in the middle of a large scale ForgeRock deployment and the BA will sit between the technical teams and the business helping to ensure the project is a success You will need to be a strong business communicator and have experience of mapping business needs against ForgeRock features This will be a remote project dealing with teams in different geographies, you must have strong English communications skills and be happy working remotely and able to be proactive to ensure your side of the project is a success