Kwik-Fit in Trouble After IT Systems Go Down
UK car repair shop chain Kwik-Fit has suffered a serious cyber-attack which seems to have put its IT systems out of action for most of the week, angering customers.
A spokesperson said that the firm first experienced “some issues with a virus in our IT network” last weekend.
“This affected a number of our systems but in the interest of ongoing security we can't confirm the source of the problem,” the statement continued.
"We have been working to get our operational systems back up and running normally and while there is still some disruption, our centers are open as usual."
However, in a Twitter message on Thursday to one of many irate customers, the firm admitted its systems were still down, meaning the individual wasn’t able to access an online MOT booking service.
“Unfortunately we don't have a time for this, but our team are working as hard as they possibly can to get this sorted. Apologies that we can't provide any further information for you,” the message read.
Given the scale of the problem and the delay in getting systems back online, ransomware would be an obvious guess as to what kind of “virus” Kwik-Fit has been subject to.
Darren Williams, CEO and founder of BlackFog, claimed the attack has directly impacted customer trust and the firm’s bottom line, with appointments cancelled and the call center apparently overwhelmed with complaints.
“This will continue to happen as more and more firms around the globe become entirely dependent upon technology to run their business,” he added. “Hackers have become increasingly sophisticated and are attacking organizations from all directions. So, firm’s need a multi-layer defense system.”
source infosecuritymagazine
Latest Jobs
-
- Head of CSOC (Cyber Security Operations Centre), London. Greenfield opportunity
- London
- £90,000+
-
CH7928 Identifier Project Head of CSOC (Cyber Security Operations Centre), London. Greenfield UNIQUE opportunity to establish, manage and grow a world class CSOC. Headquartered in the UK, the CSOC will grow and deliver cyber services into an international and underdeveloped market. As a greenfield site the Head of CSOC will be the first person on the ground to build a capability and team around them. The role will include, but not be limited to; Setting up and establishing a CSOC monitoring service using IBM QRadar and Palo Alto CORTEX XSOAR. Develop roadmap for future CSOC capabilities. Establish, develop processes, playbooks and use cases. Recruit, Build and train a specialist team. Build relationships with key clients- onboard and scale. The successful candidate must have experience working within / leading a technical Cyber Security monitoring capability. Technical experience working with IBM QRadar and Palo Alto CORTEX XSOAR will be highly beneficial, although other SIEM / Security Orchestration, Automation and Response tools are welcome as the skillset is transferable. This brings significant opportunity and welcomes creativity / best practice. Frequent travel to London office will be required. Chris.holt@dclsearch.com 07884666351
-
- Aruba Data Centre Network Engineer
- Berkshire
- Upto £500 a day
-
**Outside of IR35 contract** Aruba Data Centre Network engineer is required to start ASAP. You will be responsible for Data Center and Campus Network - Design and implementation of Aruba CX Switches, We are looking for an experienced data centre engineer who is happy to work remotely and autonomously Experience you will need to have, Solid Networking experience with good knowledge of -Routing & Switching - MP-BGP EVPN VXLAN, MPLS/VPLS, EIGRP, BGP, OSPF and Multicast, Experience with Aruba switches ideally the CX range Ideally SC cleared or able to become SC Cleared. This will be a 3 month rolling contract
-
- Network Engineer-
- London
- 65000 plus bonus
-
An exciting opportunity has arisen with a global financal business that are looking for an experienced Network engineer with strong Firewall experience in particular Checkpoint You will be responsible for help to support and manage the network infrastructure both LAN/ WAN And VPNs and will have a focus on network secuirty (Checkpoint firewall and Security controls) This is a multi-Site environment with few thousand end users, As the business is growing so is the network so great opportunity to join an expanding business that will help cross-train you in both cloud and onsite solutions. They are looking for a strong network engineer with a mix of expereience o Experience with Azure networking managing VNETs, ExpressRoute, VPNs and other Azure network features such as NSG/MS loadbalancer is required. Working with Check Point firewalls in Azure is desirable. o In-Depth understanding of networking fundamentals including: Network topology, Data Centre Infrastructure systems, Layer 2/Layer 3 Switching, VLANs, Routing, VPNs, High availability protocols. o Demonstrable hands-on experience with Meraki Switches and wireless infrastructure, Arista software, Forcepoint Proxy (would be a strongly desirable), Citrix Netscaler, and Forescout CounterACT Location can be flexible, they are looking for someone who would be happy to do a hybrid working model 3 days at home 2 days in the office.
-
- Technical Cyber Trainer, United Kingdom
- London
- 80,000
-
Technical Cyber Trainer, United Kingdom Cyber trainer needed to build a new cyber training capability to develop a team of international security analysts. Technical Cyber training experience is a MUST. Any experience delivering technical Blue team based training is highly desired. This is a UK based role. Able to travel to London on occasion- when required. Agile, flexible working. A technical background is highly desirable and prefered. The role Aid in the setup, fine tuning and on-going customisation of Technical Cyber Security’s training platform. CyberBit experience desirable. Design, develop and deliver the internal syllabus to train employees with low cybersecurity knowledge to become analysts. Manage, monitor, support and assess learners. Fine tuning training and bespoke development. Manage, monitor and assess SOC analysts. Support employees through their career. The ability to deliver remote training is essential. This is a UK based role. Able to travel to London on occasion- when required. Agile working. Apply today to find out more information. Chris.Holt@dclsearch.com +447884666351