Cyber security services top priority for fifth of MSPs, says Kaseya
Nearly a fifth (19%) of managed service providers have listed cybersecurity services as their top IT problem this year, according to Kaseya’s 2019 MSP Benchmark Survey, edging out ‘public cloud adoption/migration/support’ (11%) and ‘private cloud adoption/migration’ (9%).
The survey, which gathered data from both Kaseya and non-Kaseya customers during Q4 2018, received responses from more than 800 MSPs of all sizes in more than 40 countries.
It found that security was the most lucrative service offering over the last 12 months, delivering increased revenue for two thirds (66%) of providers. Infrastructure monitoring (60%), desktop support (58%) and connectivity support (55%) also featured high on the list.
“Desktop and connectivity may be most MSPs’ traditional ‘bread and butter’ but focusing on them won’t help their businesses grow,” commented Jim Lippie, SVP of channel development at Kaseya. “As the survey results indicate, security and infrastructure are key to MSPs successfully building their business today – and we expect that to continue for the foreseeable future.”
The survey also discovered that compliance represents an additional opportunity for revenue, with 50% of respondents now managing their customers’ compliance obligations.
Additionally, MSPs are beginning to provide some specialist security services, such as dark web activity (18%), high-availability security solutions centre (29%), automated incident response (33%), single sign-on (40%), as well as network usage scanning (49%).
“Almost every MSP today offers some sort of security offering. Ninety eight percent of respondents to our survey indicate that they do,” Lippie added. “The four most popular services – firewall and VPN management, OS patching, ant-virus and anti-malware; and managed firewall – are so widely used that they are now viewed as standard.”
In terms of backup, the survey found that the proportion of providers offering appliance-based solutions has increased to 38% across the Americas, Asia-Pacific and EMEA. Onsite-to-cloud has also grown, with 75% of respondents now offering the method, whilst just 16 of respondents offer cloud-to-onsite backup.
Despite the general growth in cloud service offerings, there remains some gaps amongst MSPs, Kaseya added, with 13% not providing any form of cloud service at all and 30% still not offering cloud monitoring services.
source channelpro
Industry: Cyber Security News
Latest Jobs
-
- Security Analyst - Internal role. London commutable. Permanent
- London
- N/A
-
Security Analyst - Internal role. London commutable opportunity. Operational Security - Investigate, escalate and proactively work to ensure household name remains protected. Project Security - Coordinate, log change requests with project delivery teams to meet security requirements Policy / compliance - work with team to aid in uplifting these as and where needed This role is role to investigate, escalate and proactively work to protect a globally recognised brand. You must have current hands on operational analytical security experience with Microsoft technology stack Someone with a SOC Analyst / security engineering background would be well suited. This position will join a small team and would suit someone that has broad experience across the security threat landscape. Experience / knowledge across industry GRC standards such NIST, ISO27001 etc very advantageous and a priority. You will work across multiple teams proactively working to secure the business. Must be able to commute to Central London 3 days a week. Visa sponsorship not available Apply today to find out more.
-
- Network / Security Infrastructure Engineer | West London | Permanent
- London
- N/A
-
Network / Security Infrastructure Engineer | West London | Current Config, Install, upgrade experience On prem / Datacetner experience essential. Hands on experience MUST include: Routing, Switching, Network Security (firewall, IDS etc), Microsoft exchange / Exchange 365. Scripting / automation experience wanted. Python, Powershell etc Regular travel to West London is required. Visa sponsorship not available. Apply today for more information chris.holt@dclsearch.com Use this whatapp link to reach out https://wa.me/message/6USF5RAQBOZIP1
-
- SailPoint File Access Manager Consultant/ Architect
- N/A
- discussed on applications
-
SailPoint File Access Manager (SailPoint FAM) Consultant/ Architect is required for an up coming projects, Ideally looking for someone with experience in Designing and deploying SailPoint FAM , this is a new Deployment, you will work with customer in the initial workshop phase, to understand requirements and to get the initial design, you will then be responsible for deploying the solution. This is a home based role, with some onsite visits required during the length of the project. We are looking for someone who has previous experience in Deploying SailPoint FAM (ideally done design work) Need to have experience with SharePoint and ideally Azure and Share file
-
- DV Cleared CyberArk Consultant- Contract
- City of London
- Upto £700 per day
-
CyberArk Consultant is needed to be responsible for leading the deployment of CyberArk solutions for this Secure government site You will work with customer, helping to create CyberArk Strategic Roadmaps, on-boarding accounts, product and process integration into the CyberArk Solution and Proviso of Installation and technical Documentation. We are looking for this individual to have experience in: In CyberArk deployment, and ideally leady the deployment both strategically and also technically for this project we need the consultant to hold current DV cleared status For the right individual this could be a long term project.