AI in Communication Is the Future of Business Video Conferencing
AI can now expose rich insights and data collected from the voice recording.
From background noise suppression and echo cancellation, to voice and facial recognition, machine learning and artificial intelligence (AI) has made huge advances enhancing the convenience and quality of communications in the workplace, writes Richard Middleton, Country Manager of UK and Ireland at Lifesize
The next frontier will be how AI can support decision making by simplifying the way we aggregate valuable information that comes from any type of call, whether it’s video or VOIP. This will not only increase efficiency but expedite the discovery of problems and solutions.
It means the days of recording calls “for quality assurance and training purposes only” are over. Instead, AI can now expose rich insights and data collected from the voice recording, in real-time that will allow a call handler to offer more relevant and immediate advice.
These AI enabled technologies are also being replicated in the workplace. By letting software crunch the entirety of raw content, artificially intelligent devices have the potential to not only learn what is worth transcribing, but also learn who is speaking and when. It means participants in a meeting can rely on a transcription to cut through the small talk, and only record pertinent points and notable actions.
AI in Communication
AI will also have the power to automatically assign people tasks and send notifications to meeting members on things like elapsed time and who is present and participating.
It’s not just meeting participants who stand to benefit from AI. Frost & Sullivan talks about how AI can bring more reliability into the meeting room. By performing predictive analytics in the meeting room, IT can proactively monitor networks and endpoints, scan for performance anomalies and take corrective actions before users are affected in the meeting room.
Ultimately, AI-driven devices can make your conference rooms smarter and your meetings better in ways that you might never have imagined – and we see this imagination coming to life in 2019.
Forget making our lives easier, what if AI could give us the answers?
They say the ground-breaking moment will be when a machine is able to crack the concept of humour. In other words, when AI is able to identify hidden meanings, double entendre and irony based on historical context. In practical terms that means AI will be able to draw a connection between potential challenges and the overall goal through the study of previous projects or the analysis of previous conference calls. What we predict for 2019 is AI not only continuing to make our lives easier, but supporting us with practical recommendations and solutions.
Source: cbronline
Industry: unified communication news
Latest Jobs
-
- VOIP / SIP App Developer. Contract. SIP | VOIP experience needed. SC Cleared Outside IR35 Contract. London
- London
- OUTSIDE IR35
-
SIP | VOIP Developer. SC Cleared Contract. London Looking for a SC Cleared SIP / VOIP Developer to develop an application that interacts with a set of voice and video signalling API’s You will also work on developing in-house applications, browser plugins and automated tooling to support secure communication systems. Responsibilities Develop an application that will manage number mapping and associated identities using commercial SBC API’s. Develop new user-facing features using React.js or other modern JavaScript frameworks. Build reusable components and front-end libraries for future use. Collaborate with the design team to translate UI/UX design wireframes into code. Work closely with backend developers to integrate front-end code with server-side logic. Conduct code reviews and provide constructive feedback to team members. Stay up-to-date on emerging technologies and industry trends to continuously improve our front-end development practices. Troubleshoot and debug issues that arise during development and in production environments. Maintain high coding standards and practices and ensure code is well-documented. Requirement Experience of developing specialist applications using REST API’s. Good knowledge of Go, Java and Python (open to alternative combinations of languages). Proficiency in front-end languages and frameworks such as HTML, CSS, JavaScript, React.js, etc. Strong understanding of web standards, responsive design, and cross-browser compatibility. Experience with version control systems such as Git. Knowledge of RESTful APIs and asynchronous request handling. Familiarity with UI/UX design principles and tools.
-
- Senior Data Privacy Consultant. Client Facing | London
- London
- N/A
-
Senior Data Privacy Consultant. Client Facing | London Senior Data Privacy Consultant needed for a key client facing opportunity. Must be willing to undergo SC Security Clearance. Hybrid role- onsite with customer / office 2-3 days a week. London Key Responsibilities: Lead and support client facing data privacy projects. Assess compliance, define and deliver strategic projects / implement privacy solutions. Manage project teams and develop business opportunities. Required Experience: Experience in data protection and privacy standards. Background in consulting. Skills and Qualifications: Business consulting experience IAPP Privacy Manager / Privacy Technologist Location Greater London UK based role. Not able to provide VISA sponsorship.
-
- Security Analyst - Internal role. London commutable. Permanent
- London
- N/A
-
Security Analyst - Internal role. London commutable opportunity. Operational Security - Investigate, escalate and proactively work to ensure household name remains protected. Project Security - Coordinate, log change requests with project delivery teams to meet security requirements Policy / compliance - work with team to aid in uplifting these as and where needed This role is role to investigate, escalate and proactively work to protect a globally recognised brand. You must have current hands on operational analytical security experience with Microsoft technology stack Someone with a SOC Analyst / security engineering background would be well suited. This position will join a small team and would suit someone that has broad experience across the security threat landscape. Experience / knowledge across industry GRC standards such NIST, ISO27001 etc very advantageous and a priority. You will work across multiple teams proactively working to secure the business. Must be able to commute to Central London 3 days a week. Visa sponsorship not available Apply today to find out more.
-
- Network / Security Infrastructure Engineer | West London | Permanent
- London
- N/A
-
Network / Security Infrastructure Engineer | West London | Current Config, Install, upgrade experience On prem / Datacetner experience essential. Hands on experience MUST include: Routing, Switching, Network Security (firewall, IDS etc), Microsoft exchange / Exchange 365. Scripting / automation experience wanted. Python, Powershell etc Regular travel to West London is required. Visa sponsorship not available. Apply today for more information chris.holt@dclsearch.com Use this whatapp link to reach out https://wa.me/message/6USF5RAQBOZIP1