WhatsApp Business Coming Soon to iOS

WhatsApp Business is currently available on Android,and is free to download. WhatsApp Business was created so businesses could interact with customers easily by using tools to automate, sort and quickly respond to messages. With an uncanny resemblance to its consumer counterpart, WhatsApp, the business version of the app has seen huge Android adoption but iOS have been left wanting.
WhatsApp Business for Android was launched in January this year and already has over 3 million users globally. Naturally, the business is looking to provide the same experience for users on iOS. Apple suggests there are now over 1.3 billion iOS users in the world. The sample of those that are in some form is business is not available. However, it’s not wrong to assume there’s a huge market that WhatsApp Business could be penetrating.
WhatsApp Business
The look and feel of WhatsApp Business replicates the experience in the consumer app. We keep one to one messaging, calling and group chats. There are also some key features that the business version has introduced.
- Business Profiles: Create a business profile with helpful information for your customers like your address, business description, email address, and website
- Labels: Organise your contacts or chats with labels, so you can easily find them again
- Quick Replies: Quick replies let you save and reuse messages you frequently send so you can easily answer common questions in no time
- Automatic Responses: Set an away message when you are unable to answer so your customers know when to expect a response.
- Greeting Messages: Create a greeting message to introduce your customers to your business
- Analytics: Access important metrics, such as how many of your messages were successfully sent, delivered, and read
Security
As with any business tool, security plays a huge element in selecting a collaboration tool. As expected, iOS users should receive the same level of protection from WhatsApp Business as we see in the Android version.
Fully expect to see end to end encryption for both messages and calls. With unique features in WhatsApp like sharing your live location, a unique potential threat needed to be resolved that wouldn’t usually associate with other collaboration apps like Slack or Cisco Webex Teams.
New Consumer Features
New consumer features have been recently announced. These include Vacation Mode and Silent Mode. These are features that users have been calling for. WhatsApp users have recognised the importance of switching off from both social and business communications from time to time.
We also see the introduction of Linked Accounts. Here, you will be able to utilise both your Facebook and Instagram accounts. These will be used for account recovery access, with the possibility of logging in and further linking uncertain.
It is not yet clear if or when these features will be rolled out to WhatsApp Business. But with the consistent experience across both consumer and business platforms, it will certainly be an expectation.
WhatsApp Business are yet to confirm the release date for the app on iOS. One thing’s for sure though, it can’t come soon enough for iOS users.
Source: uctoday
Industry: Unified communication news

Latest Jobs
-
- Identity Channel Partner Manager | London
- London
- N/A
-
Identity Channel Partner Manager | London Location: South East UK (commutable to London) We are working with a Cyber Security business who are looking for a Channel Partner Manager to drive and grow relationships across their identity ecosystem. Prior experience working within VARs, distributors, vendors or resellers in the identity space is essential. You must have experience working with technologies such as CyberArk, Sailpoint, Okta etc Responsibilities will include, but not be limited to: Build, maintain and develop strong relationships with channel partners. Work closely with partner sales teams to support growth drive sales opportunities. Identify and onboard new partners while strengthening existing partnerships. Act as the key point of contact for all channel-related activity. If you are an experienced channel professional, with experience in the Identity space and are ready for your next challenge, apply today.
-
- Service Architect- DACH regions
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Service Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the Service/ solutioning effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company area a global managed services business working with enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead Service/ solution design from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. You’ll Need: Experience working as a Service architect, Service Manager or Customer Success Manager R Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical grasp: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Deal Architect- DACH region
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Deal Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the solutioning/ Service effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company is a global managed services business providing solutions to enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead the deal from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. Be responsible for the service Wrap and ensuring the Service meets clients requirements You’ll Need: A back ground with IT Services Experience in a similar type of role, for example: Deal, Service, or Solution Architect in ICT outsourcing. Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical knowledge: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Pre Sales Lead- IT Services
- Germany
- Upto €100,000 plus benefits
-
As the Pre-Sales Lead (Sales Engineer/ Solution Architect) you will drive large-scale ICT managed services and outsourcing deals (from €0.5M to €20M+). You'll work directly with Business Development and clients to design high-impact solutions across Cloud (Azure, IaaS, SaaS, PaaS), EUC, Unified Comms, Security (SIEM, PAM), Networks, and Smart Workplaces. What You’ll Do: Lead the end-to-end pre-sales cycle — from RFI/RFP to contract. Design innovative, client-specific solutions with technical & commercial impact. Present at CxO level and steer proposal strategies & financial models. Collaborate closely with Portfolio, Service Desk, Field, and Digital Workplace teams. Support deal shaping with strong knowledge of ITIL, SIAM, Automation, and cost analysis. What You’ll Bring: Have strong experience in pre-sales or solution architecture. Experience with €M+ managed service deals. Deep technical expertise in modern ICT stack and enterprise IT services. Strong German (C1) and English communication skills. Certifications: ITIL v3/v4 required; SIAM, ISO20000 desirable.