WhatsApp Business Coming Soon to iOS
WhatsApp Business is currently available on Android,and is free to download. WhatsApp Business was created so businesses could interact with customers easily by using tools to automate, sort and quickly respond to messages. With an uncanny resemblance to its consumer counterpart, WhatsApp, the business version of the app has seen huge Android adoption but iOS have been left wanting.
WhatsApp Business for Android was launched in January this year and already has over 3 million users globally. Naturally, the business is looking to provide the same experience for users on iOS. Apple suggests there are now over 1.3 billion iOS users in the world. The sample of those that are in some form is business is not available. However, it’s not wrong to assume there’s a huge market that WhatsApp Business could be penetrating.
The look and feel of WhatsApp Business replicates the experience in the consumer app. We keep one to one messaging, calling and group chats. There are also some key features that the business version has introduced.
- Business Profiles: Create a business profile with helpful information for your customers like your address, business description, email address, and website
- Labels: Organise your contacts or chats with labels, so you can easily find them again
- Quick Replies: Quick replies let you save and reuse messages you frequently send so you can easily answer common questions in no time
- Automatic Responses: Set an away message when you are unable to answer so your customers know when to expect a response.
- Greeting Messages: Create a greeting message to introduce your customers to your business
- Analytics: Access important metrics, such as how many of your messages were successfully sent, delivered, and read
As with any business tool, security plays a huge element in selecting a collaboration tool. As expected, iOS users should receive the same level of protection from WhatsApp Business as we see in the Android version.
Fully expect to see end to end encryption for both messages and calls. With unique features in WhatsApp like sharing your live location, a unique potential threat needed to be resolved that wouldn’t usually associate with other collaboration apps like Slack or Cisco Webex Teams.
New Consumer Features
New consumer features have been recently announced. These include Vacation Mode and Silent Mode. These are features that users have been calling for. WhatsApp users have recognised the importance of switching off from both social and business communications from time to time.
We also see the introduction of Linked Accounts. Here, you will be able to utilise both your Facebook and Instagram accounts. These will be used for account recovery access, with the possibility of logging in and further linking uncertain.
It is not yet clear if or when these features will be rolled out to WhatsApp Business. But with the consistent experience across both consumer and business platforms, it will certainly be an expectation.
WhatsApp Business are yet to confirm the release date for the app on iOS. One thing’s for sure though, it can’t come soon enough for iOS users.
Industry: Unified communication news
- Senior Cyber Security Analyst / Engineer. Exclusive role
- United Kingdom
Senior Cyber Security Analyst / Engineer. Exclusive role Hybrid role- Travel to London once a month. ROLE Day to day operations, management and scalability of existing cyber security systems. Advanced triaging and troubleshooting security alerts. Improve tooling, reducing false positives. Improve processes and documentation Reviewing, approving, escalating security change management requests. Implementing new cyber security systems. Managing of and maturing security tooling such as; SIEM Vulnerability management Firewalls Patch management CASB Ideal technical experience Vulnerability Management: Qualys Forcepoint: CASB, DLP, web security, email security Microsoft Defender for Endpoint SIEM (Splunk) Firewalls: Cisco, Palo Alto, Juniper, Sonicwall IDS: Alert Logic Microsoft Cloud App Security Microsoft Azure ManageEngine ADAudit Plus Darktrace, Cloudflare, Cisco Umbrella, Imperva WAF Appreciation of ISO27001, GDPR, PCI, etc
- Security Operations Senior Technical Analyst, Financial Services. Exclusive to DCL Search
- 75000 + benefits
Exclusive Security Operations - Senior Technical Analyst (x2) needed within a forward thinking financial services business head quartered in London. DCL Search have been engaged on an Identifier Project to attract the very best cyber talent to this business. Influence the cyber security capability and direction within the business. Learn new skills working within a collaborative team. Grow as a security professional. ROLE Triaging and troubleshooting security alerts. Improve tooling, reducing false positives. Improve processes and documentation Reviewing, approving, escalating security change management requests. Day to day operations, management and scalability of existing cyber security systems. Implementing new cyber security systems. Managing of and maturing security tooling such as; SIEM Vulnerability management Firewalls Patch management CASB Ideal technical experience Vulnerability Management: Qualys Forcepoint: CASB, DLP, web security, email security Microsoft Defender for Endpoint SIEM (Splunk) Firewalls: Cisco, Palo Alto, Juniper, Sonicwall IDS: Alert Logic Microsoft Cloud App Security Microsoft Azure ManageEngine ADAudit Plus Darktrace, Cloudflare, Cisco Umbrella, Imperva WAF Appreciation of ISO27001, GDPR, PCI, etc 2 days a fortnight in London- or more if you want.. Hybrid reworking.
- It's Pen Testing Chris, but not as we’ve know it.
- United Kingdom
5 reasons, as long as you are a skilled penetration tester (and a nice person) this may be different enough for you. Healthy package for the right talents- before you ask up to 95k+ (depending on skillset). Yes permanent only. Remotely based with the occasional time to meet up- unless you enjoy retiring from society. BUT UK based but not UK client focused. Research and training time- A dedicated trainer with budget for you to sharpen / develop skills. You can make your stamp. It’s a new role for someone technical to deliver, lead and shape a testing capability. No political shenanigans etc Exclusive to DCL Search and not one of the usual names. So you can dramatically increase your chances of securing it. Infrastructure pen testing and Web app / Manual penetration testing experience highly valued. Someone that can scope, deliver pen testing, report and not be useless in front of clients. Apply today to find out more. Or email Chris.Holt@dclsearch.com Or call 07884666351 This is a UK based role.
- Ping Contractor-
- Depends on skills and experience
Looking for experienced PIng Consultants, Looking for consultant with Implemenation or Architect experience in the Ping product set (Ping Identity, Ping Federate, Ping Access, Ping Directory, Ping Adapter development, SDK etc) This would be for implementation projects, working across UK. You will be responsible for providing implementation services to our clients from information gathering through to implementation. Evaluating client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs. Manage Client expectations, Stakeholder Managment, ensuring design Matches business requirements