Ventrica gets £9m investment boost from Mobeus
A £9m investment boost from Mobeus Equity Partners has put outsourced contact centre business Ventrica on the road to European expansion. Southend-based Ventrica, which was founded in 2010 by CEO Dino Forte (pictured), provides multi-lingual and omni-channel outsourced customer services to global brands.
The company employs over 450 staff and expects a headcount of 600 this year. It has doubled in size over the last two years by tapping into the growth of e-commerce in sectors such as retail, and supporting customers as they expand their communication channels from the phone to email, social media and webchat.
Danielle Garland, Mobeus Investment Manager, said: “Ventrica is right in the sweet spot for the growing outsourcing contact centre market. It is large enough to deliver multilingual and technology solutions to its blue-chip clients but small enough to be dynamic and innovative and to provide the personalised service its clients require.”
Forte added, “We have a significant market opportunity and are winning new customer contracts at an increasing rate and of an increasing scale.
"With Mobeus as a partner, we are well positioned to strengthen our team to support our significant growth while also allowing us to better focus on our existing clients which will be our key priority moving forward."
Source: commsdealer
Industry: unified communication news
Latest Jobs
-
- Security Operations Senior Technical Analyst, Financial Services. Exclusive to DCL Search
- London
- 75000 + benefits
-
Exclusive Security Operations - Senior Technical Analyst (x2) needed within a forward thinking financial services business head quartered in London. DCL Search have been engaged on an Identifier Project to attract the very best cyber talent to this business. Influence the cyber security capability and direction within the business. Learn new skills working within a collaborative team. Grow as a security professional. ROLE Triaging and troubleshooting security alerts. Improve tooling, reducing false positives. Improve processes and documentation Reviewing, approving, escalating security change management requests. Day to day operations, management and scalability of existing cyber security systems. Implementing new cyber security systems. Managing of and maturing security tooling such as; SIEM Vulnerability management Firewalls Patch management CASB Ideal technical experience Vulnerability Management: Qualys Forcepoint: CASB, DLP, web security, email security Microsoft Defender for Endpoint SIEM (Splunk) Firewalls: Cisco, Palo Alto, Juniper, Sonicwall IDS: Alert Logic Microsoft Cloud App Security Microsoft Azure ManageEngine ADAudit Plus Darktrace, Cloudflare, Cisco Umbrella, Imperva WAF Appreciation of ISO27001, GDPR, PCI, etc 2 days a fortnight in London- or more if you want.. Hybrid reworking.
-
- It's Pen Testing Chris, but not as we’ve know it.
- United Kingdom
- 95000
-
5 reasons, as long as you are a skilled penetration tester (and a nice person) this may be different enough for you. Healthy package for the right talents- before you ask up to 95k+ (depending on skillset). Yes permanent only. Remotely based with the occasional time to meet up- unless you enjoy retiring from society. BUT UK based but not UK client focused. Research and training time- A dedicated trainer with budget for you to sharpen / develop skills. You can make your stamp. It’s a new role for someone technical to deliver, lead and shape a testing capability. No political shenanigans etc Exclusive to DCL Search and not one of the usual names. So you can dramatically increase your chances of securing it. Infrastructure pen testing and Web app / Manual penetration testing experience highly valued. Someone that can scope, deliver pen testing, report and not be useless in front of clients. Apply today to find out more. Or email Chris.Holt@dclsearch.com Or call 07884666351 This is a UK based role.
-
- Ping Contractor-
- N/A
- Depends on skills and experience
-
Looking for experienced PIng Consultants, Looking for consultant with Implemenation or Architect experience in the Ping product set (Ping Identity, Ping Federate, Ping Access, Ping Directory, Ping Adapter development, SDK etc) This would be for implementation projects, working across UK. You will be responsible for providing implementation services to our clients from information gathering through to implementation. Evaluating client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs. Manage Client expectations, Stakeholder Managment, ensuring design Matches business requirements
-
- Cyber Security Operations Engineer / Analyst. AWS experience. Remotely based. UK
- United Kingdom
- £65000
-
Cyber Security Operations Engineer / Analyst. AWS experience. REMOTE UK. In house role. Senior role to technically lead and grow where required a security operations capability within an in house role. New position. Exclusive to DCL Search. You role will touch on the following Security Monitoring- Threat Analysis, Maturing monitoring capability. Utilising SIEM tools Vulnerability Management- Identifying threats to internal assets- working with internal teams to patch. Cloud based vulnerability tool experience preferred. Access Control Management- Mature policy and process of RBAC. Ideally AWS KMS experience. Vulnerability Testing- Aiding with Pen test scoping in line with identified vulnerabilities. Working internally to plan and track remediation actions. Security Incident Management- Triaging alerts, evidence capture, escalation, diagnose and fix. Working within a Cloud based environment. Ideally AWS. Security Patch Management Support & Assistance – Approach methods, solutions, and policy alignment. Disaster Recovery planning Change Management AWS CLOUD experience essential. Contact me today for more information Chris.Holt@dclsearch.com/ 07884666351