Ventrica gets £9m investment boost from Mobeus

A £9m investment boost from Mobeus Equity Partners has put outsourced contact centre business Ventrica on the road to European expansion. Southend-based Ventrica, which was founded in 2010 by CEO Dino Forte (pictured), provides multi-lingual and omni-channel outsourced customer services to global brands.
The company employs over 450 staff and expects a headcount of 600 this year. It has doubled in size over the last two years by tapping into the growth of e-commerce in sectors such as retail, and supporting customers as they expand their communication channels from the phone to email, social media and webchat.
Danielle Garland, Mobeus Investment Manager, said: “Ventrica is right in the sweet spot for the growing outsourcing contact centre market. It is large enough to deliver multilingual and technology solutions to its blue-chip clients but small enough to be dynamic and innovative and to provide the personalised service its clients require.”
Forte added, “We have a significant market opportunity and are winning new customer contracts at an increasing rate and of an increasing scale.
"With Mobeus as a partner, we are well positioned to strengthen our team to support our significant growth while also allowing us to better focus on our existing clients which will be our key priority moving forward."
Source: commsdealer
Industry: unified communication news

Latest Jobs
-
- Lead CyberArk deployment Consultant
- London
- Upto £80,000 plus benefits
-
CyberArk Consultant is needed to be responsible for leading the deployment of CyberArk solutions for this expanding IT services business, You will work with customer both pre and post sales, getting involved in CyberArk Solution Design, helping to create CyberArk Strategic Roadmaps, on-boarding accounts, product and process integration into the CyberArk Solution and Proviso of Installation and technical Documentation. We are looking for this individual to have experience in: Installation of CyberArk PAS for V11.X and V12.X (Vault, DR Vault, Central Policy Manager and Password Vault Web Access) Upgrade of CyberArk from V9 and V10 (Vault, DR Vault, Central Policy Manager and Password Vault Web Access) Installation and Upgrade of Privilege Session Manager and Privilege Session Manager Proxy As some of your client will be government site, all individual will need to be put through SC clearance, therefore you must be eligible to receive this and happy to be put through(With a British Citizen or to have lived in the UK for the past 5 years) We are unable to provide work visa sponsorship for this opportunity
-
- Senior Business Analyst - Outside IR35 Contract, SC Clearance Required, London
- London
- £400 per day outside IR35
-
Senior Business Analyst - Outside IR35 Contract, SC Clearance Required, Based in London Project- to engage with colleagues and stakeholders to investigate and model business functions, processes, information flows and data structures, using a range of business analysis techniques. • You will translate the solution to the business problem into detailed requirements by creating user stories and well-defined acceptance criteria. • Elicit end-to-end business requirements for a live cross-government service • Working across the Government departments to bring together varied business and operational outcomes to form a holistic overall set of service requirements Current SC clearance is required. As is the ability to travel to London.
-
- DV cleared CCP Senior IA Architect Contract. 12 month Outside IR35
- N/A
- 600 per day Outside IR35
-
DV cleared CCP Senior IA Architect Contract. 12 month Outside IR35. £600 MOD experience (Secure by Design, Accreditation, management) / CADMID project life cycle. Working within and across programmes across Land, Air and Fleet. Meng / Ceng. Ability to travel where as and where needed across the M3 / M4 corridor
-
- Illumio Engineer - CONTRACT. EUROPE
- Sweden
- N/A
-
Engineer with hands on Illumio needed for 6 month contract. Ideally based in Sweden, but would consider the right individual to deliver a hybrid role (Occasional travel to Sweden will be required). Connecting services in Illumio, rollout of the agents (VEN). Experience with Illumio Core, endpoint, cloudsecure Looking to start ASAP