Zoom audio feature could reduce PSTN costs for large enterprises
Zoom has expanded a service that helps large organizations reduce PSTN costs by establishing SIP connections to the Zoom audio cloud.
Zoom enhanced the SIP audio service it offers for large enterprises this week, while also rolling out two smaller audio features that should benefit all users of the web conferencing platform.
Zoom's Session Initiation Protocol audio feature lets businesses establish an SIP connection between their IP telephony network and the Zoom cloud. That way, Zoom users can conduct Zoom audio conferencing over the SIP trunk rather than the public switched telephone network (PSTN).
Zoom said the SIP connection helps enterprises save money by reducing spending on PSTN services. The vendor is targeting the feature at companies that conduct more than 1 million minutes of audio conferencing every month and have significant deployments of IP telephony.
Zoom already has several customers using the service. Now, the vendor is giving companies more control over which calls get directed to the SIP trunk and which are handled by Zoom's standard PSTN dial-in and call-out service.
This flexibility could benefit companies with multiple offices that rely on a mix of telephony endpoints. For example, a company could use the SIP trunk for calls at its headquarters in the United States, while directing calls from a remote office in Bulgaria to the PSTN.
"I think this helps Zoom in its quest to win in the larger enterprise market," said Irwin Lazar, analyst at Nemertes Research, based in Mokena, Ill. "It certainly helps them compete with the likes of Cisco and Microsoft that offer this kind of integration between their meeting apps and their on-premises phone platforms."
The SIP audio connection is available to businesses subscribed to Zoom's premium audio plan. Those customers commonly get billed per minute for the use of Zoom's call-out, toll-free dial-in and premium toll dial-in services.
"SIP Connected Audio provides opportunity to avoid or minimize those fees in exchange for the costs of establishing and maintaining the SIP trunk plus a small flat-rate, per-user fee that Zoom charges for this service," said Walt Anderson, senior product manager with Zoom.
Zoom highlights additional audio enhancements
Zoom announced two other new audio features this week for all customers. The vendor has both freemium and premium offerings.
Users can now join and start Zoom audio conferences using only phones. That is, a host no longer needs to open the Zoom desktop client or web application to start the meeting.
Zoom also updated its cloud infrastructure to avoid voicemail recordings being added to a meeting when a participant doesn't answer the phone. Now, Zoom will require users to press 1 to join the meeting if Zoom's technology detects that the phone seemed to ring for too long or too short of a time.
Founded in 2011, Zoom is facing increasing competition in the web conferencing market from Microsoft and Cisco, as well as other pure cloud startups, such as BlueJeans.
Source: searchunifiedcommunications.target
Latest Jobs
-
- Public Sector Cyber Security Sales | UK
- England
- N/A
-
Public Sector Cyber Security Sales | UK UK | Remote / Hybrid A cyber security provider is seeking a Public Sector Sales professional to drive growth across UK government and public sector organisations. Must have current Cyber Security sales experience. Responsibilities Generate new business selling cyber security solutions into UK public sector Build relationships with CIO, CISO and senior technology stakeholders Manage the full sales cycle from opportunity to contract close Develop pipeline across central government, local government and public sector bodies Support bids, tenders and framework opportunities Experience Proven cyber security sales experience in the UK Track record selling into public sector organisations Familiarity with CCS, G Cloud or other government frameworks Strong stakeholder engagement and deal management skills Location UK based Security Requirements Eligible to obtain UK Security Clearance
-
- Security Architect | MoD - Security Cleared. OUTSIDE IR35 | Hampshire
- N/A
- Outside IR35
-
Security Architect | MOD | Security Cleared | Outside IR35 | Hampshire Commutable The successful candidate must be willing to undergo DV Clearance, ideally already holding active clearance. You will produce high and low level security architecture documentation, guiding and validating designs for systems deployed within sensitive environments. The role requires providing specialist security input into solution design, service transition and change initiatives, working closely with engineering, operations, client and third party stakeholders. You must have current hands on architectural experience, including VMware secure platform design and virtualisation architecture, alongside AWS expertise. This is an outside IR35 contract- 6 month rolling. Part of a longer term MoD project
-
- Active Directory | RBA engineer | UK Remote | SC Clearable
- United Kingdom
- N/A
-
Technical Active Directory (AD) and RBA specialist needed to play a key part in complex, enterprise scale Active Directory and access transformation programmes. You will work alongside senior team, helping reshape access models, modernise legacy directory structures and strengthen security posture across secure environments. This is hands on delivery within high impact projects where your work directly improves access control, compliance and operational resilience. Active UK Security Clearance required. This is a remote role with client travel. Implementation of Role Based Access Control across large AD estates Restructuring complex permission models, security groups and delegated access Supporting domain controller upgrades and core directory improvements Applying security hardening standards and remediating audit findings Enhancing authentication, policy and access governance frameworks Troubleshooting and resolving technical AD challenges within live environments Producing robust technical documentation and identifying project risks You must have the following technical experience Enterprise Active Directory administration Role Based Access and permission remediation OU design and governance Group Policy management Security group delegation models DNS and DHCP services Kerberos authentication / NTLM PowerShell scripting and automation Azure AD | Entra ID Hybrid identity environments Identity Governance PAM
-
- Identity and Access Management Consultant (Saviynt & Microsoft Entra) | UK
- United Kingdom
- N/A
-
Role summary Technical IAM consultant delivering identity governance and cloud identity solutions to enterprise clients. What you will do Implement / Configure / Deploy Saviynt IGA / Microsoft Entra solutions: Lead technical workshops, gather requirements and translate into solution designs. Troubleshoot complex issues, support testing and deployments. Produce technical artefacts and configuration guides. Key skills Hands-on Saviynt IGA experience (workflow, connectors, access governance). Strong practical knowledge of Microsoft Entra ID / Azure AD identity and access controls. Understanding of identity protocols (SAML, OAuth, OpenID Connect) and hybrid identity. Experience with APIs / REST for integrations and automation. What we are looking for Proven delivery experience in IAM / IGA projects, preferably in consulting. Confident communicator with client-facing delivery exposure.