The 2018 Gartner Magic Quadrant for Meeting Solutions
Every year, the communications environment eagerly awaits the results of Gartner’s numerous magic quadrant reports for spaces like Unified Communications, UCaaS, and of course, Meeting Solutions.
Gartner identifies “Meeting Solutions” as real-time applications for collaboration and the associated endpoints that help to promote stronger teamwork in a professional environment. This year, the Magic Quadrant featured various notable changes. Lifesize and StarLeaf were added to the report, while the following vendors were dropped:
1. ZTE: ZTE could not be included in the status due to “export-control-related decisions.”
2. West: West was removed from the magic quadrant because it did not acquire 20% of its revenue from a branded meeting solution
3. Polycom: Polycom was removed from the MQ because its meeting solutions capabilities did not meet with the inclusion criteria for Gartner’s report
The Meeting Solutions Leaders for 2018
Gartner defines its Meeting Solution Magic Quadrant leaders as companies with significant influence and market share. In last year’s MQ, the leaders were:
This year, the vendors leading the pack are:
Cisco offers a broad selection of meeting solutions through their Webex environment. Cisco Meeting Server is the leading product in Cisco’s portfolio, while Webex Meetings and Teams provide solutions for hybrid conferencing and collaboration. Cisco has the broadest range of meeting solutions on multiple endpoints compared to any other vendor in the MQ report for 2018. Cisco also excels in working with disruptive technology like natural language and intelligent speaker tracking.
LogMeIn enters the top spot this year offering collaborative services through GoToTraining, GoToMeeting, GoToConference, and GoToWebinar. LogMeIn solutions are popular among enterprises, and the vendor delivers services at a scale much greater than some of its competitors. Gartner also comments LogMeIn for its commitment to innovative services provided through in-depth analytics, speech-to-text transcription, and integration with smart assistants like Amazon Alexa.
Microsoft has stayed active in the meeting solutions environment with Skype for Business, and Microsoft Teams leading the way for state-of-the-art communication and collaboration. Microsoft users consider ease of deployment and maintenance to be two crucial characteristics that set this vendor ahead of its competition.
Zoom also stayed in the Leader category for another year with a hybrid, SaaS, managed services and dedicated meeting services. Zoom offers a choice between Zoom Video Webinar technology and Zoom Meetings. Each option comes equipped with easy-to-use interfaces, innovative capabilities and support continuous innovation.
The Meeting Solutions Challengers for 2018
The Challengers in the Magic Quadrant for meeting solutions are defined by their operational excellence and strong reputations in the segment. They might not be as innovative as the visionaries and leaders, but they still offer excellent technology for the modern communications space.
Last year’s challengers were:
This year, we have:
Adobe‘s premises-based, SaaS, dedicated deployment and managed services meeting solutions come in the form of “Adobe Connect.” The solution comes with a useful engagement dashboard providing more profound insights into customer experiences. Gartner also notes Adobe’s business model, which focuses on responding to recent trends like the transition to cloud and serving the needs of their target audience.
Google‘s meeting solutions include Google Hangouts Meet and Google Hangouts Chat. Gartner celebrates Google’s success in expanding the G Suite to serve companies across the globe, boosting the adoption of Google Hangouts. Additionally, the Magic Quadrant also references Google’s interoperability with other Google products like Google Drive.
The Meeting Solutions Niche Vendors for 2018
The niche players in the Gartner Magic Quadrant for meeting solutions deliver useful technology and excellent service, but they’re limited by their size and geographical reach. Some also choose a niche strategy deliberately to support a more focused target audience. Last year, the niche vendors were:
This year, niche competitors are:
An NTT Communications company, Arkadin provides meeting solutions through Arkadin Vision and Arkadin Anywhere. The global reach of this company makes it really stand out in Gartner’s MQ, and its SmartStart programme ensures that adopting your new meeting solution is simple – no matter where you are in the world. Arkadin also offers a freemium licensing option.
Huawei is a technology vendor offering the “eSpace” solution, either as a SaaS solution or premise-based product. Huawei also supports a range of video endpoints for modern meetings. This year, Huawei has held onto its space in the Magic Quadrant by enhancing its meeting solutions portfolio with a broader range of capabilities like editing for recorded messages, recorded meetings, integrated digital whiteboards and more.
Lifesize provides meeting solutions through the Software as a Service model, and it also supports a range of video endpoints, like Huawei. Lifesize delivers high-quality training and management options for customers, to accelerate adoption. Additionally, the vendor has its own codec-enabled video endpoints for easy integration with the Lifesize Cloud service platform.
PGi moved from the visionary quadrant to the niche segment this year with their GlobalMeet and ReadyTalk offerings. The company consolidated their meeting solutions platforms for a more natural deployment method, intended to create a consistent user experience and foundation for market expansion.
Starleaf is a new addition to the Magic Quadrant for meeting solutions this year. The company entered the niche players category with their SaaS deployment and portfolio of high-quality video endpoints. Starleaf’s easy-to-use and deploy video collaboration service integrates seamlessly with its video conference room endpoints, as well as other popular third-party devices. Gartner also celebrates Starleaf for its partnerships with other technology vendors, intended to support a wider range of consumers.
The Meeting Solutions Visionaries for 2018
Visionaries have unique, and well-developed features in their meeting solutions according to Gartner’s Magic Quadrant. Gartner believes that their visionaries are leading the way to essential transformations in the current marketplace. Last year’s innovators were:
The visionaries for 2018 are:
BlueJeans delivers meeting and events solutions through software as a service offerings. BlueJeans meeting solutions come with video collaboration capabilities, and state-of-the-art technologies that feature capabilities like spatial audio, smart devices, join automation and much more. Gartner also highlights the BlueJeans Command Center, which delivers intuitive platform management and analytics for modern businesses tapping into consumer data.
Vidyo‘s meeting solutions come in premise-based, SaaS, dedicated instance, managed instance and hybrid formats. Essentially, VidyoConnect can suit any business – no matter their deployment preferences. The Vidyo service platform is reliable, resilient, and capable of performing with a variety of network types. VidyoConnect and Vidyo.io are also ideal for financial and healthcare organisations according to Gartner.
- Healthcare Business Development Manager
- Up to £60,000 Base + UNCAPPED Earnings
Healthcare Business Development Manager We are currently working with a multi-vendor IT solutions provider who are looking for a Business Development Manager who will be responsible for selling into the Healthcare Industry in a new business focussed position. The Healthcare Business Development Manager will have Current/Recent experience working for an IT managed services business/solutions provider. Experience delivering £150,000+ GP a year Current/Recent experience winning new healthcare accounts (all accounts won are kept) Flexible working is provided and also uncapped earnings. Apply for more information or call Peter Georgiou on 02086634030. Unfortunately, our client are unable to provide sponsorship so candidates must be UK based (commutable to London). Ref PG7577
- Cyber Incident Response specialist
- Up to £75,000 Base
Cyber Incident Response specialist is needed to join a global consultancy whose cyber business unit are continuing to their investment in the growth of their team. The Cyber Incident Response specialist role is client-facing that will join an award-winning team that deliver varied, interesting and often challenging work to a wide range of prestigious clients. The Cyber Senior Incident Response MUST have current experience taking a client through the complete IR / triage process and have a blend of both technical and commercial (identifying and developing new business opportunities within a client) Proactive Incident response, forensics and Ediscovery experience is a MUST. An individual must be London commutable and happy to travel, often internationally. Key attributes should also include; stakeholder engagement, mentoring of team members, a collaborative working style. Technical experience must include; demonstrable experience within an cyber incident response, Forensic, cyber etc. Additional certifications could / should include GIAC certified (Intrusion analyst, incident handler, forensic handler) Any of the following are very desirable also CREST Certified Network Intrusion Analyst (CCNIA) CREST Certified Host Intrusion Analyst (CCHIA) CREST Certified Malware Reverse Engineer (CCMRE) CREST Practitioner Intrusion Analyst (CPIA) Career development and the opportunity to influence, apply today for more information or call Chris Holt on 07884666351 or 02086634030 or email firstname.lastname@example.org Unfortunately, our client are unable to provide sponsorship for this opportunity. Candidates must be UK based. Ref: CH7578
- Sales Engineer (Telecoms, Ethernet, SDH, MPLS, IP)
- Up to €75,000 + Commission
Sales Engineer / Presales Consultant is needed for this Global Tier 1 carrier. You will be working with Enterprise customers helping to design solutions that solve your their business needs. You will be responsible for working alongside sales providing presales technical consultancy around my client's solutions base. You will be responsible for providing support for new business opportunities in terms of responding to RFIs & RFPs, understanding customer network requirements, high-level network architecture & design (including supplier selection on a global basis) and technical handover to network implementation teams. This is a great opportunity to join a global player who are growing their France based teams. You will require a successful track record in the telecommunications arena ideally from a global tier 1 ISP or network provider, with a demonstrable track record in designing complex enterprise solutions. A Sales Engineer needs to be technically astute and has had experience in the design, presentation, and implementation of Wide Area Networks (WAN). They need to understand a range of Layer 1, 2, and 3 technologies (Ethernet, SDH, MPLS, IP, etc) and build a solution based on the best technology to meet a customer’s requirements. In addition, they should have an understanding and experience in supplementary telecommunications services such as VoIP, Video Conferencing, Cisco and Riverbed hardware, and Security If you have any questions about this role, give us a call on 0044208 663 4030 or contact/send your CV to email@example.com Ref: RA7275
- Partner Manager (Network and UCC Services)
- Up to €100,000 plus €60,000 OTE, car allowance and benefits
We are looking for an experienced Partner Manager / Channel Manager to work for a global service provider to sell their Global SIP and Network Services to Enterprises and corporates through the partner market. This is a hunter role, and looking for an experienced salesperson who has knowledge of selling to and through the SI, Cisco and Microsoft Resellers. You will be responsible for Own and formulate a Sales and execution plan to get to quarterly targets Generate Leads from the partners Work with the Partner salesperson to help close deals. Acquire new partners and Deliver Quarterly numbers through the partners Work with Partner Marketing to create and run joint Partner plans/events to drive sales You will need to have experience in selling at least one of these services, global SIP, UCC and SD-WAN into and through the channel of, European Sis, Cisco or Microsoft resellers. Hunters who can identify key decision-makers in the targeted accounts Should be credible for partner to trust the person with leads and opportunities Drive to work through leads to closure along with the partner salesperson Ref: RA7277