Onwards and Upwards: The Rise of Cloud Communications
The Cloud is king.
No matter how much you love your hardware legacy systems, it’s impossible to ignore just how important the Cloud has become to the communications industry, as it continues to pave the way for new and improved business models, giving companies access to scalability across the globe. As more small businesses embrace the natural scalability of the Cloud, analysts have begun to scale their predictions up to match the rise in demand.
- Deloitte says that spending on IT-as-a-Service solutions will rise to around $547 billion by the end of 2018
- Cloud computing popularity will increase from a value of around $67 billion in 2015 to $162 billion in 2020 – delivering a Compound Annual Growth Rate (CAGR) of around 19%
- 74% of CFOs suggest that Cloud strategies will have the most significant impact on their business operations in the age of digital transformation (DX)
The Power of Cloud Communications
In the past, if you wanted to upgrade your communication strategy, you needed to commit yourself to a potentially huge investment. Changing a phone system meant buying a range of new equipment and desk phones for your company, not to mention paying your the experts to set everything up.
The rise of Cloud Communications has eliminated that problem for good. Prompting a significant rise in spending for public Cloud deployments. The natural versatility and scalability of the Cloud mean that companies of all shapes and sizes can simply tap into the communication features they need, adjusting the size and complexity of their strategy within moments. Today, if you want to implement a new voice recording system into your call centre, adapt your strategy to include Artificial Intelligence, or even embrace a brand-new telephony solution, it can take hours – instead of weeks.
Multi-Tenancy Platforms Lead the Way for Small to Medium Businesses
The growth of software solutions on the Cloud has also lead to a rise in popularity for multi-tenancy platforms – particularly in small businesses. Multi-tenancy solutions mean that a single software instance can be applied throughout multiple tenants or users. Multi-tenancy is incredibly economical for growing companies because maintenance and software development costs are shared.
The price, simplicity, and features of a multi-tenanted platform mean that SMBs don’t have to worry as much about security concerns, and the provider only needs to make updates once, for all tenants to get the same features. For instance, a SaaS, or Software-as-a-Service vendor could run one instance of an application on a database and give web access to multiple different customers. All the while, each tenant keeps their data isolated, and invisible for other tenants.
Getting Ahead in Cloud Communications
The key to getting ahead in the Cloud communications world is making sure that you don’t focus entirely on the potential of Voice. While Voice Communications are still an important part of the business framework, today’s organisations want a lot more from their Unified Communications providers. Focusing on voice alone could mean that you end up competing on price, which is never a good situation to be in.
While a lot of traditional telecoms companies are still seeing success selling through the traditional model for voice only, lines and minutes, and break-fix maintenance, the brands that get ahead will be those who know how to think from the perspective of digital transformation. Many newer companies are beginning to offer additional ROI through new vertical solutions like video and collaboration or providing value-add-ons like Application Programme Interfaces (APIs), Customer Relationship Management (CRM) integration, and Communications Platform as a Service (CPaaS).
As the modern workplace grows more collaborative than ever, a Cloud Communications strategy that can enhance business processes and staff productivity will generally address a lot more than voice alone. Just make sure that you don’t compromise on ease-of-use, just to tap into richer feature sets.
- M&E Project Manager
- £35,000 - £65,000 + Bonus + Benefits
M&E Project Manager with a Data centre / Construction / Mission Crticial background is needed in London area to join a leading Data Centre business. The M&E Project Manager MUST have experience working in data centre or mission critical project environments for a minimum of 2 years The M&E Project Manager will be responsible for planning, controlling and coordinating the delivery of various construction and business as usual projects. Ensuring work keeps to deadlines and within cost parameters. You will be responsible for overseeing projects worth over £5 million from start to finish, managing suppliers and contractors. This is an excellent opportunity for someone looking to build a career working for an internationally recoginised brand who truely belive in staff development and progression. Reference Number: PG7448
- Marketing Specialist
- £35k - £37k + Bonus + Excellent Benefits
My client, a leading name in the IT industry, are seeking a Marketing Specialist to join their team. This is an excellent role for someone looking to develop themselves in a diverse role with resposnbilites and authority with the real chance to make change and have an effect on a global business. Required Experience: 5+ Years in Marketing + Public Relations Experience organising and running campaigns and events. Content Creation - Social Media, Website and Blogs Email Campaigns A degree in Marketing, Business admin or related subject Marketing qualification, ideally CIM. IT / Telecoms Background prefered but not essential. Reference: PG7447
- ServiceNow Administrator (Contract)
- £350 Per Day
We are currently working on behalf of a London based service provider who are on the look out for a ServiceNow Administrator for a 6 month initial contract The ServiceNow Administrator will be responsible for supporting, configuring, scripting & integrating the ServiceNow ITSM (IT Service Management) tool. Requirements Current ServiceNow ITSM (IT Service Management) experience is a MUST Current experience within an IT service provider A Certified ServiceNow System Administrator certification isn’t a must be extremely beneficial Day Rate: £350 Per Day Reference Number: BD7439a
- Cyber Security Sales
- £120,000 – £140,000 OTE
£120k - £140k OTE Sales Account Management / New Business in the London / Reading area. This opportunity comes with existing accounts with internal sales support. MUST have the ability to develop New business as well as help existing accounts. Experience selling Solution and Managed service experience preferred e.g. Check Point, Palo Alto, F5, etc. Must be UK based and ideally able to achieve SC clearance DCL Search & Selection Exclusive and looking to hire ASAP. Contact me for more info 07884666351 / chris.holt@DCLSearch.com Reference Number: CH7444