Onwards and Upwards: The Rise of Cloud Communications
The Cloud is king.
No matter how much you love your hardware legacy systems, it’s impossible to ignore just how important the Cloud has become to the communications industry, as it continues to pave the way for new and improved business models, giving companies access to scalability across the globe. As more small businesses embrace the natural scalability of the Cloud, analysts have begun to scale their predictions up to match the rise in demand.
For example:
- Deloitte says that spending on IT-as-a-Service solutions will rise to around $547 billion by the end of 2018
- Cloud computing popularity will increase from a value of around $67 billion in 2015 to $162 billion in 2020 – delivering a Compound Annual Growth Rate (CAGR) of around 19%
- 74% of CFOs suggest that Cloud strategies will have the most significant impact on their business operations in the age of digital transformation (DX)
The Power of Cloud Communications
In the past, if you wanted to upgrade your communication strategy, you needed to commit yourself to a potentially huge investment. Changing a phone system meant buying a range of new equipment and desk phones for your company, not to mention paying your the experts to set everything up.
The rise of Cloud Communications has eliminated that problem for good. Prompting a significant rise in spending for public Cloud deployments. The natural versatility and scalability of the Cloud mean that companies of all shapes and sizes can simply tap into the communication features they need, adjusting the size and complexity of their strategy within moments. Today, if you want to implement a new voice recording system into your call centre, adapt your strategy to include Artificial Intelligence, or even embrace a brand-new telephony solution, it can take hours – instead of weeks.
Multi-Tenancy Platforms Lead the Way for Small to Medium Businesses
The growth of software solutions on the Cloud has also lead to a rise in popularity for multi-tenancy platforms – particularly in small businesses. Multi-tenancy solutions mean that a single software instance can be applied throughout multiple tenants or users. Multi-tenancy is incredibly economical for growing companies because maintenance and software development costs are shared.
The price, simplicity, and features of a multi-tenanted platform mean that SMBs don’t have to worry as much about security concerns, and the provider only needs to make updates once, for all tenants to get the same features. For instance, a SaaS, or Software-as-a-Service vendor could run one instance of an application on a database and give web access to multiple different customers. All the while, each tenant keeps their data isolated, and invisible for other tenants.
Getting Ahead in Cloud Communications
The key to getting ahead in the Cloud communications world is making sure that you don’t focus entirely on the potential of Voice. While Voice Communications are still an important part of the business framework, today’s organisations want a lot more from their Unified Communications providers. Focusing on voice alone could mean that you end up competing on price, which is never a good situation to be in.
While a lot of traditional telecoms companies are still seeing success selling through the traditional model for voice only, lines and minutes, and break-fix maintenance, the brands that get ahead will be those who know how to think from the perspective of digital transformation. Many newer companies are beginning to offer additional ROI through new vertical solutions like video and collaboration or providing value-add-ons like Application Programme Interfaces (APIs), Customer Relationship Management (CRM) integration, and Communications Platform as a Service (CPaaS).
As the modern workplace grows more collaborative than ever, a Cloud Communications strategy that can enhance business processes and staff productivity will generally address a lot more than voice alone. Just make sure that you don’t compromise on ease-of-use, just to tap into richer feature sets.
Source: uctoday
Latest Jobs
-
- IT Cyber Security Recruitment Consultant – Hot Desk
- Beckenham
- Dependent on Experience
-
IT Cyber Security Recruitment Consultant – Hot Desk | Beckenham, London, UK | Training Provided | Rapid Career Development for achievers | No Threshold Commission Scheme | Luxury Target Based Rewards & Incentives | Previous Cyber Security Sales/Recruitment Experience Required. DCL Search & Selection are a client focussed niche recruitment company with over 26 years of experience within the IT Industry. We are looking for an IT Cyber Security Recruitment Consultant due exponential growth and investment in the industry. Why DCL? No Threshold & Commission Scheme up to 30%. Endless training & support CRM Database with an exceptional amount of both Clients and Candidates Minimal Admin work Rapid promotion for achievers 3 Computer Screens & work mobile. LinkedIn Recruiter License Join a creative team of IT Recruitment Consultants dedicated to connecting talent The IT Cyber Security Recruitment Consultant will be responsible for: Identifying, qualifying and approaching passive cyber security candidates through numerous methods and guiding them through the recruitment process. Winning new business/ developing existing relationships Achieving and exceeding sales targets Self-managing daily tasks to make sure that you will be as successful as possible Having a structured approach with a solution selling ability as the sales cycles are not as quick. What we are looking for: Previous & Successful B2B / Business to Business Sales/Recruitment experience within the Cyber Security Industry. Excellent telephone manner Professional, fast-paced, driven and ambitious Mature and honest and a passion to succeed Commutable to Beckenham Want to know more? Click Apply or email your CV to lucycinder@dclsearch.com or call 02086634030. (Cyber Recruitment Jobs, IT Recruitment, IT Recruitment Consultant, Executive Search Consultant, IT Executive Search Consultant, IT Headhunter, Recruitment Headhunter)
-
- P3M3 Project Manager Cyber
- London
- £75,000+
-
Ref CH7790 P3M3 Project Manager Cyber London Experienced Project Manager with a Cyber Security focus is needed to join a London business. In you are a certified P3M3 project / program manager with Cyber experience I want to speak with you. Specific experience across Axelos best practice P3M3 (version 3) is essential. Specifically across the P3M3 maturity models; Portfolio Management (PfM3) , Programme Management (PgM3), and Project Management (PjM3) I am looking for a project / programme manager that has experience taking clients from and through the maturity Level 1 to Level 5. Specifically helping them to identify their challenge / requirements in existing / upcoming projects and effectively deliver change. Through the seven perspectives of; Organisational governance, Management control, Benefits management, Risk management, Stakeholder management, Finance management and Resource management. All details kept in the strictest of confidence. Apply today for more information. Chris.Holt@dclsearch.com 07884666351
-
- Government / Public sector Cyber Security Consultant
- London
- Up to £60,000
-
CH7789 Government / Public sector Cyber Security Consultant £60,000 London Government / Public sector Cyber Security Consultant is needed to join a Consultancy in Great London. Security clearance is a must. This management consultancy delivers advisory, project definition / rescoping, business transformation, Cyber security programs and have a requirement for 3 new hires. The Government / Public sector Cyber Security Consultant MUST have current experience working within the Government / Public Sector. A blend of broad technical solutions, consultative advisory skills is essential. Your role will include, but not be limited to; across engaging with senior stakeholders, requirement identification, business analysis, technical consulting, business transformation, secure technical design, workshops / Cyber table top exercises etc CCP (CLAS) SC / DV clearance. Must be happy to travel within the UK. All details kept in confidence. Apply today to find out more. Chris.Holt@dclsearch.com 07884666351
-
- Cyber IR Threat hunter, Managed Detection & Response, Remote UK
- United Kingdom
- £55,000 + benefits
-
REF CH7787 Cyber IR Threat hunter, Managed Detection & Response, Remote UK £55,000 + benefits Cyber IR Threat hunter with Managed Detection & Response experience needed. Can be remotely based or in London (if you are commutable) This is an opportunity to be deeply involved in heart of a technical cyber investigation, often working on technically complex situations with international clients. The Cyber IR Threat hunter with Managed Detection & Response consultant will work remotely connecting into live client environment to gain technical visibility on the incident, monitor engagements and help formulate a plan to eradicate remediate the situation. Hands on experience in the following is essential; Network behaviour analysis, Cyber security incident response / malware analysis, Managed Endpoint detection and response solutions i.e. Carbon Black, Countercept, Threat detect. Digital forensics, threat detection, hunting / analysis. Scripting Interest to hear from individuals with experience innovating and developing capabilities. All details kept in the strictest of confidence.