In a significant step forward in enterprise cloud collaboration leadership, NTT Group has been awarded the Cisco Webex Service Provider (SP) certification. This recognises its capacity as one of the few strategic Cisco partners to sell, support and manage the entire Cisco Collaboration portfolio. Only seven other partners have obtained this accreditation globally.
The certification addresses the full spectrum of enterprise collaboration requirements across messaging, meetings and calling, delivering a rich yet simple, secure and unified end-user experience. Cisco’s suite of collaboration solutions gives users the ability to work with anyone, anywhere and on whatever platform, ensuring teams stay connected to continue driving business.
What this means for clients
NTT Group shares Cisco’s vision to bring rich collaboration productivity tools and the best meeting experience into every interaction, every meeting room, desktop and pocket. Leveraging the cloud allows rapid releases of new features and enables a great user experience (UX). Team members are empowered to be effective, whether in-person or remote, near or far, and using a dedicated meeting room device or a personal smartphone; the experiences stay consistent on every device so every team member feels fully included. No matter who’s on a team or how many teams are working at once, they all get same level of security and performance they need to collaborate and perform at their best.
NTT Group is only one of seven strategic Cisco partners that can effectively sell, support and manage the entire Cisco Collaboration portfolio, including:
- Webex Meetings, including Cisco Audio and CCA-SP
- Webex Teams
- Webex Calling: CUCM, HCS
- Webex Devices
Each NTT subsidiary (NTT Com, Dimension Data and Arkadin) can now sell, support and manage the entire Cisco Collaboration portfolio. A number of components can be additionally bolted on to complete the solution, such as SIP Trunking to save on PSTN access cost and integrations with other cloud applications through APIs.
Through their global capability as a ‘one stop-shop’ for the full stack of collaboration and communication needs, NTT Group can deliver services to multi-nationals rather than just one or two regions. They are best-in-class at customer success and hybrid managed services practices to help clients be successful at all phases of their journey to cloud; and as the client is only dealing with one provider, through a single Master Services Agreement (MSA), with one set of Service Level Agreements, reducing complexity and ensuring ease of management.
Why it matters to be a Cisco Webex SP partner
Cisco Webex SP partners recognise the strategic advantage and resulting differentiation of providing customers an end-to-end collaboration solution based on both cloud delivered and Service Provider hosted functions. They provide the applications, platform operations, management and support, network access, licenses and end points as a unified solution, bundled together as a service with SLAs that only a SP partner can offer. This differentiates their business-critical services from over-the-top, unmanaged, point solutions while delivering exceptional end user experiences to a vast number of endpoint devices.
Facilitating collaboration in today’s modern workplace is key. The NTT Group partnership with Cisco means that the right tools are available that consider how people work and want to communicate in a changing business world.