LendingPoint Chooses Vonage's Unified Communications and Contact Center Solutions to Drive Growth and Transform Customer Experiences
Vonage, a global business cloud communications leader, have this week announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint's communication channels.
"We're delighted to be working with an award-winning, technology company like LendingPoint. We've been watching their growth journey and are excited to see our integration capabilities and scalable unified communications technology deliver a completely unique and personalized customer experience to their rapidly growing base of more than 7 million consumers," said Reggie Scales, SVP of Applications Group Sales for Vonage.
With Vonage, LendingPoint will have the ability to connect its global workforce and transform how its employees connect with their customers. LendingPoint will leverage Vonage's communications solutions to drive increased employee productivity and a better customer experience through technology tools that enhance engagement and enable personalized, real-time interactions. The addition of Vonage's cloud-based unified communications capabilities will also help to lower costs for LendingPoint and streamline everyday tasks with automation capabilities.
Easily integrating with the company's key workflow applications, Vonage will provide a seamless connection into Salesforce, which LendingPoint's customer service network relies on to manage customer relationships.
"Vonage's strong partnership with Salesforce was an important part of LendingPoint's decision," said KN Kasibhatla, Chief Technology Officer for LendingPoint.
"We're thrilled to have found a partner like Vonage who truly understands our dynamic business and has the expertise needed to deliver best-in-class customer connectivity. They will be an integral part in helping us meet our aggressive growth goals," Kasibhatla continued. "We view Vonage as a long-term strategic partner whose vast product set will help us provide a lending experience our customers deserve while improving internal operational efficiencies and team productivity."
LendingPoint will benefit from Vonage's contact center solution via:
- Conversation Analyzer to transcribe calls, provide caller sentiment, and deliver intelligent content categorization for instant insight and data visualization.
- Dynamic Routing capabilities to optimize customer engagement by identifying customer needs based on previous brand engagement and interactions.
- Fully-integrated omnichannel capabilities to help LendingPoint deliver a consistent customer experience across Salesforce digital channels and the contact center, routing voice and interactions through email, chat, SMS, video, and social channels.
source prnewswire
Industry: Unified Communications
Latest Jobs
-
- Business Development | Healthcare | Warm accounts | UK
- England
- N/A
-
Business Development | Healthcare | Warm accounts | UK Healthcare Cyber Security UK Based An experienced Business Development Manager is required to drive new cyber security revenue across a warm healthcare account base. This role is focused on new business and account growth, engaging healthcare organisations to understand risk, priorities, and operational challenges, and positioning appropriate cyber security solutions and services. Key Responsibilities Drive new business sales into a warm healthcare account base Develop and close new opportunities across healthcare organisations Build senior level relationships with IT, security, and procurement stakeholders Own the full sales lifecycle from first conversation through to close Work closely with technical pre sales and delivery teams Experience Required Proven B2B new business sales experience within cyber security or technology Healthcare sector experience desirable Strong consultative sales and closing capability Ability to achieve UK Security Clearance is required UK based with flexibility to travel What’s on Offer Warm accounts with new business focus Clear revenue ownership Competitive base salary with uncapped commission
-
- Technical Pre Sales Cybersecurity Consultant. Healthcare
- England
- N/A
-
Technical Pre Sales Cybersecurity Consultant UK Remote | Healthcare Focus Overview We are seeking an experienced Technical Pre Sales Cybersecurity Consultant to support healthcare organisations by delivering advisory, solution design, and security uplift services. This role focuses on improving security outcomes, addressing operational challenges, and enabling informed technology decisions across complex and regulated environments. The position blends technical pre sales expertise with a consultative approach, working closely with clinical, technical, and commercial stakeholders to shape effective cybersecurity solutions. The individual must be able to achieve UK Security Clearance. Key Responsibilities Provide technical pre sales support across cybersecurity solutions and services for healthcare organisations Engage stakeholders to understand security challenges, risks, and operational pain points Deliver advisory guidance and recommendations to strengthen security posture and resilience Translate customer requirements into clear, outcome focused technical and commercial solution designs Act as a trusted technical advisor throughout the sales and early delivery lifecycle Produce clear technical documentation, recommendations, and customer facing materials suitable for regulated environments Collaborate closely with sales, delivery, and technical teams to align solutions with customer needs Experience and Skills Proven experience in technical pre sales or cybersecurity consultancy Experience working within healthcare or other highly regulated sectors Broad knowledge of cybersecurity technologies, managed services, and risk based approaches Strong communication skills with the ability to engage both technical and non technical stakeholders Confident operating in a client facing, consultative role UK based role with remote working Occasional travel for customer engagement as required
-
- Contract Technical Pre Sales Cyber Security Healthcare. SC clearance needed
- England
- Outside IR35
-
Contract Technical Pre Sales Cyber Security Healthcare Outside IR35 Contract | UK Remote | Healthcare Focus Existing SC clearance is required. Overview Seeking an experienced Technical Pre Sales Cybersecurity Consultant is required to deliver advisory and uplift services across complex healthcare organisations. This Outside IR35 contract operates on a consultancy basis, focused on improving security outcomes, addressing operational pain points, and supporting informed Cyber Security decisions. The role combines deep technical pre sales capability with consultative advisory delivery, working across clinical, technical, and commercial stakeholders to shape effective and proportionate cybersecurity solutions. Responsibilities Provide technical pre sales consultancy across cybersecurity solutions and services within healthcare environments Engage senior stakeholders to understand security challenges, risks, and operational pain points Deliver advisory guidance and uplift recommendations to improve security posture, resilience, and maturity Translate healthcare requirements into clear, outcome focused technical and commercial propositions Act as a trusted technical advisor throughout the pre sales and early engagement lifecycle Produce concise technical documentation, recommendations, and advisory outputs suitable for regulated healthcare settings Experience Strong background in technical pre sales or cybersecurity consultancy Experience working with healthcare or other highly regulated environments Broad understanding of cybersecurity technologies, managed services, and risk based security approaches Ability to communicate complex technical concepts to both technical and non technical audiences Comfortable operating independently in a client facing advisory role
-
- London Sales Manager, Key Clients. Security. Immediate
- London
- N/A
-
London Sales Manager, Key Clients A senior sales leadership role within the cyber security services and technology market, focused on account development and revenue growth across key clients. You will lead a sales team with responsibility for customer retention, increasing share of wallet and maintaining a strong commercial pipeline. The role works closely with technical, delivery and marketing teams, as well as technology partners. Key focus Lead and coach a field based sales team Own forecasting, pipeline quality and revenue delivery Drive renewals and account development Expand customer investment across services and solutions Build relationships with vendors and partners Background Proven experience managing enterprise sales teams Consistent performance against revenue targets Cyber or IT security sales leadership experience Exposure to Palo Alto, Check Point, Microsoft, etc Commercially focused with a structured sales approach A role for a sales leader focused on long term client value and sustainable growth.