The digital skills gap could cost the UK £141bn in growth

Technology has revolutionised the working world. Organisations are using the capabilities of different technologies to streamline and improve various aspects of their operations and processes.
Given the rapid development of existing as well as new technologies, are workers gaining the necessary education and awareness of these technological innovations at the same rate?
Statistics from Accenture worryingly show that employees are lacking the knowledge needed to meet the demands of a digitally-driven organisation. They report that this apparent digital skills gaps could cost the UK an astonishing £141 billion in GDP growth over the next ten years.
Interested in the modern workplace, training and qualification provider TheKnowledgeAcademy.com analysed the latest findings from The Open University, who surveyed 500 senior business figures (chief technology officers, HR directors, HR managers) from across the UK to identify the digital skills they think their organisation is most ‘lacking’ presently.
The Knowledge Academy found that the ability to successfully develop and manage a move to cloud-based infrastructure (33%), is one of the two digital skills that senior business figures believe their organisation most lacks.
The other digital skill highlighted by prominent individuals is inadequate cyber security (33%) competencies. Given how a severe cyber-attack can cripple multiple business functions and compromise sensitive data within a matter of moments – it’s an issue now very high on the agenda for key decision-makers in most organisations.
In the third position, 31% feel their firm struggles to integrate new technologies and/or data sources to existing business practices because they don’t have the sufficient ‘know-how’ to do so. Slightly below, 30% state digital naivety in their business is stopping them from embracing potentially valuable emerging technologies such as artificial intelligence and automation.
Contrastingly, only 17% of the authoritative professionals say they don’t have enough generalist digital skills in their company. Just above, 20% admit they have an internal shortage of the expertise required to effectively administer and operate network systems.
Additionally, upon further analysis of the study by The Open University, The Knowledge Academy also sought to understand at which level of their organisation do the surveyed senior business figures perceive a lack of digital skills to be most problematic.
From this, The Knowledge Academy discovered that the senior business figures think a digital skills shortage is most problematic in the position of intermediate managers (23%).
Subsequently, 20% feel senior managers in their company don’t have the necessary digital proficiency to adapt and adopt to the needed technological changes/advances.
Interestingly, the senior business leaders rank the digital skills deficit of those at director level in their organisation as follows: director (10%), managing director or above (10%) and board-level director or partner (9%).
Opposingly, a mere 1% of the high-ranking personnel believe apprentices employed by them have a scarcity when it comes to their digital prowess. Whilst, just 2% echo the same sentiments about their entry-level workers and graduates.
Furthermore, when questioned, the professionals revealed the ways in which the digital skills gap is negatively affecting their firm’s current performance. They highlighted the following factors:
Decreased productivity (56%), inability to implement time/cost-saving technology (47%), less agile/adaptable (43%), reduced competitiveness (41%) and lower profitability (37%).

Latest Jobs
-
- Service Architect- DACH regions
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Service Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the Service/ solutioning effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company area a global managed services business working with enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead Service/ solution design from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. You’ll Need: Experience working as a Service architect, Service Manager or Customer Success Manager R Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical grasp: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Deal Architect- DACH region
- Germany
- Upto €110,000 plus bonus and benefits
-
Lead Deal Architect with the authority and experience to take control of complex, multi-million-euro outsourcing bids. This role is about leading the solutioning/ Service effort, bringing structure to chaos, and driving the entire bid team to deliver winning proposals. The company is a global managed services business providing solutions to enterprise and public sector clients, across Cloud, End-User Computing, Digital Workplace, Service Desk, and Network Infrastructure. What You’ll Do: Lead the deal from qualification to contract. Control bid teams — architects, pricing, delivery, and SMEs. Break down RFPs/RFIs into actionable, costed, client-ready solutions. Present internally and to clients at decision-maker level. Run solution workshops, own the architecture, and shape the financial model. Be responsible for the service Wrap and ensuring the Service meets clients requirements You’ll Need: A back ground with IT Services Experience in a similar type of role, for example: Deal, Service, or Solution Architect in ICT outsourcing. Gravitas to lead and drive teams through high-stakes bids. Deep knowledge of managed services delivery and commercial models. Strong technical knowledge: Cloud, Security, EUC, Unified Comms, Service Desk, and more. Experience leading deals across onshore, offshore, and hybrid delivery models.
-
- Pre Sales Lead- IT Services
- Germany
- Upto €100,000 plus benefits
-
As the Pre-Sales Lead (Sales Engineer/ Solution Architect) you will drive large-scale ICT managed services and outsourcing deals (from €0.5M to €20M+). You'll work directly with Business Development and clients to design high-impact solutions across Cloud (Azure, IaaS, SaaS, PaaS), EUC, Unified Comms, Security (SIEM, PAM), Networks, and Smart Workplaces. What You’ll Do: Lead the end-to-end pre-sales cycle — from RFI/RFP to contract. Design innovative, client-specific solutions with technical & commercial impact. Present at CxO level and steer proposal strategies & financial models. Collaborate closely with Portfolio, Service Desk, Field, and Digital Workplace teams. Support deal shaping with strong knowledge of ITIL, SIAM, Automation, and cost analysis. What You’ll Bring: Have strong experience in pre-sales or solution architecture. Experience with €M+ managed service deals. Deep technical expertise in modern ICT stack and enterprise IT services. Strong German (C1) and English communication skills. Certifications: ITIL v3/v4 required; SIAM, ISO20000 desirable.
-
- Account Manager - IT Services
- Germany
- €90000 plus OTE and Car
-
Are you a deal closer with a hunter mindset? Do you know how to uncover business pain points, and turn them into long-term digital transformation partnerships? Our Client are growing their sales force across Germany and looking for an ambitious, straight-talking Account Manager to take the lead on new client acquisition. You’ll focus on mid-sized to large enterprises across Germany helping to shape their digital future with tailored IT solutions in Workplace, Cloud, and Security. • Drive Growth: Own the full sales cycle for new business across your region. • Solution Sell: Build bespoke offers in Security, Digital Workplace and Cloud solutions • Build Relationships: Establish a solid pipeline through smart prospecting, marketing-driven leads, and your own network. • Represent a brand known for trust, delivery, and tech excellence—with 4,000 employees globally and a growing team within Germany. What You Bring • Proven new logo sales experience in the IT services space (not hardware!) • Deep knowledge in one or more of: Cybersecurity, Digital Workplace, or Cloud • Confidence to lead enterprise deals and pitch directly to senior stakeholders • Fluent German and good English skills Sind Sie ein Abschlussprofi mit Hunter-Mentalität? Wissen Sie, wie man geschäftliche Pain Points identifiziert und in langfristige Partnerschaften zur digitalen Transformation verwandelt? Unser Kunde baut derzeit sein Vertriebsteam in ganz Deutschland aus und sucht eine ambitionierte, ehrliche Persönlichkeit als Account Manager, die den Lead bei der Neukundengewinnung übernimmt. Ihr Fokus liegt auf mittelständischen bis großen Unternehmen in Deutschland, denen Sie mit maßgeschneiderten IT-Lösungen in den Bereichen Workplace, Cloud und Security den Weg in die digitale Zukunft ebnen. Ihre Aufgaben • Wachstum vorantreiben: Verantwortung für den gesamten Vertriebszyklus im Neugeschäft Ihrer Region. • Lösungsorientierter Vertrieb: Entwicklung individueller Angebote in den Bereichen Security, Digital Workplace und Cloud-Lösungen. • Beziehungen aufbauen: Aufbau einer stabilen Pipeline durch gezielte Ansprache, marketinggenerierte Leads und Ihr eigenes Netzwerk. • Marke repräsentieren: Werden Sie Teil eines Unternehmens mit 4.000 Mitarbeitenden weltweit und einem stark wachsenden Team in Deutschland – bekannt für Vertrauen, Verlässlichkeit und technologische Exzellenz. Was Sie mitbringen • Nachgewiesene Erfahrung in der Neukundenakquise im Bereich IT-Services (kein Hardwarevertrieb!) • Fundiertes Wissen in mindestens einem der Bereiche: Cybersecurity, Digital Workplace oder Cloud • Selbstbewusstes Auftreten im Umgang mit Enterprise-Deals und Entscheidungsträgern auf Top-Level • Verhandlungssichere Deutschkenntnisse und gute Englischkenntnisse