Cisco brings CUCM into the Webex cloud
Cisco will host private instances of its flagship IP-based telephony platform in its cloud data centers to woo large businesses looking to move to the cloud with as little disruption as possible. It's the vendor's latest move to consolidate collaboration software in the Webex cloud.
The new offering, Cisco Unified Communications Manager (CUCM) Cloud, will let customers keep existing phones and third-party integrations in place as they transition to the cloud. Businesses will have the option of moving to CUCM Cloud in phases or instantly by exporting their existing user profiles to the cloud.
Businesses have had access for years to private instances of CUCM in the cloud through a product known as Cisco Hosted Collaboration Solution (HCS). That offering is hosted in the data centers of Cisco's service provider partners, including Verizon, AT&T and Sprint.
In contrast, Cisco will host CUCM Cloud in the same global network of data centers that it uses to deliver Webex calling, messaging and meetings. The move is likely to renew speculation about the future of HCS, a question first raised when Cisco acquired the cloud calling provider BroadSoft last year.
Jamie Palmer, director of product management for Cisco cloud calling, acknowledged there would be some overlap between CUCM Cloud and HCS, but said the company remained committed to the latter offering. "This is not a replacement for HCS," he said.
Cisco will also sell CUCM Cloud in coordination with partners, who will manage each customer's migration to the cloud. Cisco's ten partners for the product at launch include smaller providers without a global network as extensive as Cisco's or a telecommunications giant like AT&T's, Palmer said.
"For partners who have invested in building HCS on their own, this is likely to come as unwelcome news," said Irwin Lazar, an analyst at Nemertes Research. "But for other partners, this now opens an avenue for them to sell a cloud-based solution to existing Cisco on-premises customers."
Cisco wants to deliver as many collaboration services as possible from the Webex cloud because it is more efficient and cheaper to do so. The setup lets Cisco keep phone calls and other media traffic within its network rather than route that data through external points, such as a company's network or the costly PSTN.
Cisco also expects to generate more revenue by hosting software in the Webex cloud. For example, the company will retain a larger percentage of the revenue generated by sales of CUCM Cloud than it does through sales of HCS because it provides discounts to HCS partners for hosting CUCM in their data centers.
What's more, Cisco wants to use CUCM Cloud to boost adoption of Webex Teams and Webex Meetings. The offering comes with licenses to Webex Teams, which organizations can use as a presence and softphone client instead of Cisco's on-premises software, Jabber.
Cisco will also encourage customers that adopt CUCM Cloud to use the product in their headquarters while deploying Webex Calling -- a public cloud offering powered by BroadSoft's technology -- in branch offices.
Software vendors like Cisco ultimately hope to convince all of their customers to adopt public cloud technologies, through which businesses consume cookie-cutter versions of the same software from shared infrastructure.
But private-instance offerings like CUCM Cloud provide a necessary stepping stone for many large businesses. Customers still share physical servers in the cloud, but each is given a virtual instance, allowing for more security and customization.
"For the Cisco customer base, which is a lot of really large enterprises, this is what they want," said Zeus Kerravala, founder of ZK Research. "Every large enterprise I talk to is interested in the public cloud, but they aren't going to move 50,000 or 60,000 users over."
Industry: Unified Communications
- DevSecOpp- Security design / review consultant. SC Clearance. London
CH7838 London £70,000 DevSecOpp- Security design / review consultant. DevSecOpp- Security design / review consultant will ensure that newly created, public facing apps are secure by design and by default by aligning them to current / best practice security policies and standards into the design phases. The individual must have a technical software / application development background with specalist experinece in secure architecture design. (Frameworks, processes, best practice etc) Practical experience translating and ensuring that the OWASP top 10, ISO27001, HMG frameworks requirements are reviewed and embedded into project designs which are implemented is essential. Experience working projects through a full development lifecycle is key. You will work along side the design and project teams to idenitfy and mitigate risks throughout the design phases. This is a permanent role. SC clearance is essential as is the ability to get to the London office. (When appropiate #covid) Security DevSecOps consultant. To arrange a discreet call book via https://calendly.com/chris-holt/devsecopp--security-design-review-consultant
- SPLUNK SOC Analyst level 3, London.
SPLUNK SOC Analyst level 3, Must be able to commute to the City of London. Onsite role. Security clearance needed. The SPLUNK SOC Analyst level 3 must have current experience working within a SOC environment with specific experience using a range of tools and techniques to investigate security incidents. Current experience with Splunk is essential. any additional experience Individuals with Elastic Security SIEM are highly desirable. Any of the following certifications are desirable Splunk Phantom certified admin, Splunk Core Certified Power User / Advanced, Splunk Certified Enterprise Security Admin, etc The role will include, but not be limited to working with sophisticated information security tools, investigating security incidents, incident management, technical escalation, process improvement, research into the latest threats, reporting etc The individual MUST currently be living in the UK and be able to achieve UK security clearance. (SC) This is a permanent role To arrange a call with Chris Holt https://calendly.com/chris-holt/arranged-call-with-chris-holt-elastic-siem-engineer-soc Chris.Holt@dclsearch.com
- ISO 27001 & Business Continuity Security Specialist, End User
- United Kingdom
CH7828 ISO 27001 & Business Continuity Security Specialist, End User, £70,000 United Kingdom ISO 27001 & Business Continuity Security Specialist needed to join a Cyber team within an end user. The ISO 27001 & Business Continuity Security Specialist will have end to end responsibility for the information security and Business Continuity management system. ISMS/BCMS. Both from an information security and technical security perspective working alongside the CISO. Experience must include, but not be limited to; a mix of Information Security standards, frameworks, audit principles, controls / policies and the management and use of the technical tooling to achieve compliance. ISO 22301, ISO 27001, NIST Cybersecurity Framework etc An ideal candidate will be working within an end user environment with a cyber consultancy background. Experience taking a company through accreditation is highly desirable Experience managing internal stakeholders, technical teams and external third parties essential Flexible working, very occasional travel to London office This is an exclusive role to DCL Search & Selection. Looking to interview immediately. https://calendly.com/chris-holt/iso-27001-business-continuity-security-specialis
- PCI- DSS Security Consultant, End User
PCI- DSS Security Consultant needed to join a Cyber team within an end user. The PCI- DSS Security Consultant will have end to end responsibility for PCI - DSS and its continuing certification. Both from an information security and technical security perspective working alongside the CISO. Experience must include, but not be limited to; a mix of Information Security standards, frameworks, audit principles, controls / policies and the management and use of the technical tooling to achieve compliance. PCI objectives / 12 key requirements, OWASP top 10, ISO 27001, NIST Cybersecurity Framework etc An ideal candidate will be working within an end user environment with a cyber consultancy background. PCI Cloud compliance, specifically someone with experience taking PCI-DSS from on premise into the cloud is HIGHLY desired. However, someone with Solid PCI experience with a strong technical background which include Cyber / Secure by design etc would be considered. Experience managing internal stakeholders and external third parties essential. Flexible working, but with the ability to get into London. This is an exclusive role to DCL Search & Selection. 1st stage interviews to happen the week of the 14th September Arrange a call with Chris on https://calendly.com/chris-holt/arrange-a-call-chris-dcl-pci-compliance