Apple Siri contractors often hear up to 30 seconds of accidental recordings
Apple has been open about the fact that it screens some Siri recordings to improve the AI assistant’s ability to “understand you better and recognize what you say.” But there are more of these recordings — notably accidental ones — than most customers realize, The Guardian reports, and they’re being heard by human contractors with high turnover rates, not just internal Apple teams. Worse yet, a whistleblower says that the recordings often contain highly private details that could be used to identify and compromise Apple’s users.
According to the report, the key issue is that Siri can be accidentally triggered by audio cues, including anything from the sound of a zipper to the word “Syria,” as well as gestures such as raising an Apple Watch on a certain angle. These inadvertent activations aren’t just frequent; on the Watch, they also lead to 30-second long recordings, some fraction of which are shared with Apple’s contractors for analysis, where they “can gather a good idea of what’s going on.”
The snippets have allegedly included “countless instances” of discussions between doctors and patients, sexual encounters, business deals, and criminal activities such as drug deals, accompanied by the user’s location, contact details, and app data. While contractors aren’t specifically listening for private activities in the recordings, the whistleblower claims that Apple doesn’t do “much vetting of who works there, and the amount of data that we’re free to look through seems quite broad … If there were someone with nefarious intentions, it wouldn’t be hard to identify [people on the recordings].”
Compounding the issue, Siri responds to the question “are you always listening?” by saying “I only listen when you’re talking to me,” providing a false sense of security regarding accidental activations. The most frequent accidental recordings come from Apple Watches and HomePod speakers, the whistleblower said, without specifying ratios for Apple’s other devices, such as iPhones, iPads, and Apple TVs.
Asked for comment, Apple suggested that the requests aren’t associated with the user’s Apple ID, and claimed that Siri responses are analyzed in “secure facilities” by reviewers who are all “under the obligation to adhere to Apple’s strict confidentiality requirements.” The company said that only a random subset of under 1% of daily Siri activations are used for accuracy grading — a number that could be massive, given that there are at least 500 million Siri devices out there — and most recordings are only a few seconds long.
Apple has positioned itself as the world’s most privacy-conscious tech giant, in recent months marketing its devices as particularly secure with users’ personal data. In January, it launched a gigantic billboard at CES under the theme “what happens on your iPhone, stays on your iPhone,” and representatives have portrayed the company as wholly disinterested in what’s on users’ devices — apart from keeping their content safe from unwanted inspection. The company also explicitly said last year that iPhones aren’t spying on users, though bugs in its FaceTime Audio system have twice enabled other users to surreptitiously hear private conversations in the vicinity of iPhones
Industry: Cyber Security
- Security Operations Senior Technical Analyst, Financial Services. Exclusive to DCL Search
- 75000 + benefits
Exclusive Security Operations - Senior Technical Analyst (x2) needed within a forward thinking financial services business head quartered in London. DCL Search have been engaged on an Identifier Project to attract the very best cyber talent to this business. Influence the cyber security capability and direction within the business. Learn new skills working within a collaborative team. Grow as a security professional. ROLE Triaging and troubleshooting security alerts. Improve tooling, reducing false positives. Improve processes and documentation Reviewing, approving, escalating security change management requests. Day to day operations, management and scalability of existing cyber security systems. Implementing new cyber security systems. Managing of and maturing security tooling such as; SIEM Vulnerability management Firewalls Patch management CASB Ideal technical experience Vulnerability Management: Qualys Forcepoint: CASB, DLP, web security, email security Microsoft Defender for Endpoint SIEM (Splunk) Firewalls: Cisco, Palo Alto, Juniper, Sonicwall IDS: Alert Logic Microsoft Cloud App Security Microsoft Azure ManageEngine ADAudit Plus Darktrace, Cloudflare, Cisco Umbrella, Imperva WAF Appreciation of ISO27001, GDPR, PCI, etc 2 days a fortnight in London- or more if you want.. Hybrid reworking.
- It's Pen Testing Chris, but not as we’ve know it.
- United Kingdom
5 reasons, as long as you are a skilled penetration tester (and a nice person) this may be different enough for you. Healthy package for the right talents- before you ask up to 95k+ (depending on skillset). Yes permanent only. Remotely based with the occasional time to meet up- unless you enjoy retiring from society. BUT UK based but not UK client focused. Research and training time- A dedicated trainer with budget for you to sharpen / develop skills. You can make your stamp. It’s a new role for someone technical to deliver, lead and shape a testing capability. No political shenanigans etc Exclusive to DCL Search and not one of the usual names. So you can dramatically increase your chances of securing it. Infrastructure pen testing and Web app / Manual penetration testing experience highly valued. Someone that can scope, deliver pen testing, report and not be useless in front of clients. Apply today to find out more. Or email Chris.Holt@dclsearch.com Or call 07884666351 This is a UK based role.
- Ping Contractor-
- Depends on skills and experience
Looking for experienced PIng Consultants, Looking for consultant with Implemenation or Architect experience in the Ping product set (Ping Identity, Ping Federate, Ping Access, Ping Directory, Ping Adapter development, SDK etc) This would be for implementation projects, working across UK. You will be responsible for providing implementation services to our clients from information gathering through to implementation. Evaluating client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs. Manage Client expectations, Stakeholder Managment, ensuring design Matches business requirements
- Cyber Security Operations Engineer / Analyst. AWS experience. Remotely based. UK
- United Kingdom
Cyber Security Operations Engineer / Analyst. AWS experience. REMOTE UK. In house role. Senior role to technically lead and grow where required a security operations capability within an in house role. New position. Exclusive to DCL Search. You role will touch on the following Security Monitoring- Threat Analysis, Maturing monitoring capability. Utilising SIEM tools Vulnerability Management- Identifying threats to internal assets- working with internal teams to patch. Cloud based vulnerability tool experience preferred. Access Control Management- Mature policy and process of RBAC. Ideally AWS KMS experience. Vulnerability Testing- Aiding with Pen test scoping in line with identified vulnerabilities. Working internally to plan and track remediation actions. Security Incident Management- Triaging alerts, evidence capture, escalation, diagnose and fix. Working within a Cloud based environment. Ideally AWS. Security Patch Management Support & Assistance – Approach methods, solutions, and policy alignment. Disaster Recovery planning Change Management AWS CLOUD experience essential. Contact me today for more information Chris.Holt@dclsearch.com/ 07884666351