Rapid Growth in UCaaS with Different Vendors Leading in Each Segment
New data from Synergy Research Group shows that the installed base of UCaaS subscribers will grow by an average annual rate of 26% over the next five years, with growth being increasingly driven by enterprise customers. Small and mid-sized businesses still account for almost 90% of all UCaaS subscribers, but the enterprise segment is growing far more rapidly. In 2018 the number of enterprise UCaaS subscribers grew by 57% while the mid-market and small business segments grew by 36% and 23% respectively. In terms of UCaaS service providers, each segment had a different market share leader, with Fuze leading in enterprise, RingCentral in mid-market and Mitel in small business. Other notable UCaaS providers include Cisco (Broadsoft), 8x8, Vonage, LogMeIn and Broadview.
Total UCaaS subscriber numbers are now well over the eight million mark and have doubled since late 2015, with the market split between retail and wholesale business models. On the larger retail side RingCentral and 8x8 are the leading providers and in the wholesale Mitel and Cisco/Broadsoft lead. The worldwide market continues to be dominated by the US, with market development still being in the early days in most other countries.
“UCaaS took off in the small and mid-market segments first. We are now seeing UCaaS growth rates in small businesses start to tail off a little, while growth in the mid-market remains strong. But it is in the nascent enterprise segment where UCaaS growth is really booming,” said Jeremy Duke, Synergy Research Group’s founder and Chief Analyst. “UCaaS penetration of the PBX installed base has barely passed the 10% mark so we project continued strong growth throughout the forecast period. UCaaS growth will be particularly strong in the enterprise market and also in countries beyond the US.”
Latest Jobs
-
- Security Analyst - Internal role. London commutable. Permanent
- London
- N/A
-
Security Analyst - Internal role. London commutable opportunity. Operational Security - Investigate, escalate and proactively work to ensure household name remains protected. Project Security - Coordinate, log change requests with project delivery teams to meet security requirements Policy / compliance - work with team to aid in uplifting these as and where needed This role is role to investigate, escalate and proactively work to protect a globally recognised brand. You must have current hands on operational analytical security experience with Microsoft technology stack Someone with a SOC Analyst / security engineering background would be well suited. This position will join a small team and would suit someone that has broad experience across the security threat landscape. Experience / knowledge across industry GRC standards such NIST, ISO27001 etc very advantageous and a priority. You will work across multiple teams proactively working to secure the business. Must be able to commute to Central London 3 days a week. Visa sponsorship not available Apply today to find out more.
-
- Network / Security Infrastructure Engineer | West London | Permanent
- London
- N/A
-
Network / Security Infrastructure Engineer | West London | Current Config, Install, upgrade experience On prem / Datacetner experience essential. Hands on experience MUST include: Routing, Switching, Network Security (firewall, IDS etc), Microsoft exchange / Exchange 365. Scripting / automation experience wanted. Python, Powershell etc Regular travel to West London is required. Visa sponsorship not available. Apply today for more information chris.holt@dclsearch.com Use this whatapp link to reach out https://wa.me/message/6USF5RAQBOZIP1
-
- SailPoint File Access Manager Consultant/ Architect
- N/A
- discussed on applications
-
SailPoint File Access Manager (SailPoint FAM) Consultant/ Architect is required for an up coming projects, Ideally looking for someone with experience in Designing and deploying SailPoint FAM , this is a new Deployment, you will work with customer in the initial workshop phase, to understand requirements and to get the initial design, you will then be responsible for deploying the solution. This is a home based role, with some onsite visits required during the length of the project. We are looking for someone who has previous experience in Deploying SailPoint FAM (ideally done design work) Need to have experience with SharePoint and ideally Azure and Share file
-
- DV Cleared CyberArk Consultant- Contract
- City of London
- Upto £700 per day
-
CyberArk Consultant is needed to be responsible for leading the deployment of CyberArk solutions for this Secure government site You will work with customer, helping to create CyberArk Strategic Roadmaps, on-boarding accounts, product and process integration into the CyberArk Solution and Proviso of Installation and technical Documentation. We are looking for this individual to have experience in: In CyberArk deployment, and ideally leady the deployment both strategically and also technically for this project we need the consultant to hold current DV cleared status For the right individual this could be a long term project.