Amazon opens Alexa for Business to third-party devices
Amazon's AI voice assistant platform for enterprises, Alexa for Business, is now compatible with third-party devices from vendors including Polycom.
The third-party partnerships should make it easier for enterprises to adopt Amazon's AI voice assistant by letting them use hardware they already own, such as Polycom Trio conference room phones. Previously, the service ran only on Amazon Echo devices.
Alexa for Business syncs with a company's email, calendar and business apps so that its employees can perform basic tasks with their voice. For example, a worker could command an Alexa-enabled device in a conference room to start an online meeting.
Amazon has partnered with Plantronics (which owns Polycom), iHome, BlackBerry, Linkplay and Extron to make devices with those vendors compatible with the Alexa Voice Service SDK. Businesses will be able to manage Echo devices and the third-party phones and speakers from the same interface.
Amazon faces competition from UC vendors Microsoft and Cisco, which have added AI voice assistants to the collaboration apps Microsoft Teams and Cisco Webex. Amazon is also always battling with Google and Apple, which have invested heavily in AI voice assistants for the consumer market.
Earlier this year, Amazon and Microsoft announced they had integrated the consumer version of Alexa with Microsoft Cortana for some basic commands. However, the partnership appears initially targeted at consumers, given that it excluded Alexa for Business.
Many enterprises have concerns about the security of AI voice assistants, said Irwin Lazar, analyst at Nemertes Research, based in Mokena, Ill. IT administrators want to know where the voice data is being processed and stored, and some are worried the devices may be passively listening to confidential conversations.
"We've found virtual voice assistants to be of interest, but not something that enterprises are putting a lot of effort into researching right now," Lazar said.
Amazon gradually builds out Alexa for Business features
Amazon also announced this week that it was adding several significant features to the AI voice assistant platform.
The service will now help workers find free time in their schedule. For example, a worker could ask, "When do I have 45 minutes free on Thursday?" And the AI voice assistant would generate a list of possibilities.
Alexa for Business will also let workers create morning greetings. The phrase "Alexa, good morning" -- or something similar -- will trigger a customizable set of responses, such as the weather forecast, traffic reports or upcoming calendar events.
Meanwhile, Amazon is partnering with a small handful of companies -- including Kayak, the National Hockey League and TV Guide -- to roll out an API for setting reminders about important events. For example, the Kayak feature could automatically remind users of an upcoming flight.
Industry: unified communication news
- Information Security Risk Consultant, London. ISO 27005
REFCH7901 Information Security Risk Consultant, London. ISO 27005 Information Security Risk consultant needed for a London based client. The ability to achieve SC security clearance will be required. ISO 27005 Risk Assessment experience is essential. The role will cover, Risk identification, Assessment and Advisory consulting. This is a client facing role, single client- not multiple. Experience working with multiple teams and internal stakeholders is essential. The information Security Risk Consultant should ideally have a breath of information Security and IT technology based security experience. Prior experience within the public sector is desirable, but not essential. Broad knowledge across Security IT transformation, Cloud is also key. Broad experience across GRC, iso27001, NIST is key. Ongoing support and training provided. Apply today for more information, all details kept in confidence.
- Google Cloud platform Security Engineer, Contract, inside IR35
- United Kingdom
REF CH7897 Google Cloud platform Security Engineer, Contract, Inside IR35 Looking for a Google Cloud platform Security Engineer will define, document, design, implement, harden and generally improve the security capability of a Google Cloud Platform. The ability to configure, and deploy the following Google Cloud Platform security solutioons is essential; Command Security Centre, Cluster Security, APIGEE, GCP Cloud Armor Hands on technical expertise security experience with Terraform, Kubernetes Security, Container (Docker) security, Secret Manager is essential as is experience securing Google Kubernetes Engine Workloads. It is essential that you have a proven track record of securing a GCP environment and expertise in automating that with Terraform. Scripting experience with the above where appropriate is a key ability. You will be highly technical and have the ability to engage with stakeholders to ultimately deliver a secure and hardened Google Cloud Platform.
- Security Analyst, London. Financial Services. End user.
CH7885. Security Analyst, London. Financial Services. End user. Immediate role. £55,000 Security Analyst needed to monitor and manage a security suite of tools within Financial Servicecs end user . The Security Analyst will be responsible monitoring, configuring, fine tuning, incident management and generally improving the security tool capability. Specific experience with CyberArk, Tripwire Log Center and Tripwire Enterprise is highly desirable). Current experience with Vulnerability management and penetration testing is highly desirable. Specifically the ability to effectively manage 3rd party pen tests. You will be working within a specialist security team reporting to the CISO. Experience working within a regulated end user environment within financial services is highly desirable. This role will run a hyrbid working schedule, partly remote, partly office based in London (once permitted) This is an exclusive role to DCL Search & Selection. https://calendly.com/chris-holt/call-with-chris-holt-dcl-search
- IAM Consultant- Identity Governance
- United Kingdom
- Upto £80,000 plus benefits
Identity and Access Management Consutlant is required for this established business who put their employees first. the role entails • Develop and maintain IAM services. • Further develop IAM tool integration with Service Now to provide automated JML processes and application access requests and fulfilment. • Provide guidance over Role Based Access in terms of Location based Roles, Application Roles and Business Roles and act as SME over any future RBAC project. • Work closely with our other Technology teams on integrating IAM services with Technology and business systems to increase efficiency through automation around areas such as JML processes, application access request fulfilment and attestation. • Work with the Governance Risk & Compliance (GRC) team to provide application access attestations and toxic combination alerting and reporting. • Involvement with Identity Management initiatives such as Single Sign On (SSO) and Privileged Access Management (PAM), to ensure security and business processes are in line with industry best practice. • Assist in ensuring that all IAM capabilities are mapped to internal processes, policies, and standards. Develop metrics to measure and improve the alignment. • Complete monthly review and report on sensitive group access, i.e., service accounts, admin accounts, etc. validating I&O processes are effective. • Provide information to both internal and external Auditors in response to findings. • Collate audit evidence for AAF audit and control reviews, taking responsibility for identifying service and process improvements to ensure compliance with our controls and standards. We are looking for someone with Hands on technical experience with the IAM tools, you need to have been involved in the integration of the IAM solution into 3rd party software like Servicenow, You will have worked with an IAM tools that are focused into Identity Goveranance, like RSA, CA Identity Suite, Fischer Identity, Hid Global, IBM IGL, Net IQ Identity Goverance, Omada, Ping or Oracle Post covid, this role will invovle a mix of home and office work, the business have a number of office spread across the UK so locaton is flexible for this position