Zoom Lauded by Frost & Sullivan for Leading the Hosted IP Telephony Market with Zoom Phone, its Differentiated Video-centric UCaaS Offering
.jpg)
February 25, 2020 — Based on its recent analysis of the North American hosted Internet protocol (IP) telephony and Unified Communications-as-a-Service (UCaaS) market, Frost & Sullivan recognizes Zoom Video Communications, Inc. with the 2019 North American Competitive Strategy Innovation and Leadership Award. Zoom has redefined the UCaaS competitive landscape by introducing the Zoom Phone, a cloud private branch exchange (PBX). With this launch, the company now offers a full suite of end-to-end business communications and a consistent experience across enterprise voice, video meetings, content collaboration, webinars, team chat with presence, and file sharing.
The Zoom Phone creates upsell and cross-sell opportunities for Zoom as its video conferencing customers seek to streamline vendor relationships and consolidate their multiple cloud services into more tightly integrated communication suites. The new offering also enables Zoom to tap into the rapidly growing and still underpenetrated hosted IP telephony and UCaaS market. As anticipated, Zoom Meetings is creating a strong pull-through for Zoom Phone among existing accounts, which represent the majority of Zoom Phone's current users.
"With its rapid pace of feature release, Zoom Phone is quickly approaching parity with some of the most advanced solutions in the industry. Zoom has also quickly expanded the solution's geographic availability to include Australia, Canada, Ireland, Puerto Rico, United Kingdom, and the United States," said Elka Popova Vice President of Research. "Unlike most competitors that use third-party platforms, Zoom uses the same proprietary technology stack to deliver PBX, messaging and conferencing services. Owning the technology stack enables Zoom to innovate more flexibly and address evolving customer and partner needs and deliver services more cost-effectively."
Significantly, all of Zoom Phone's bundles provide access to video, meetings, chat, and free internal calling. Zoom also built in the ability to elevate calls to meetings, integrate Zoom Phone with Salesforce and third-party contact center, support for more than 50 devices, and bring a third-party session initiation protocol (SIP) trunking provider. Zoom also enhanced its architecture to support an active-active design and thus, ensure greater service reliability. It now aims to focus on scalability and manageability, support for global dial plans in hybrid environments with third-party PBXs, and dynamic E911.
"Zoom provides a variety of service options to address specific customer requirements with the right feature set, at the right price. It also understands the importance of security to businesses and therefore, offers TLS 1.2 authentication, SRTP for media encryption, private network peering with carrier partners, and data encryption at rest," noted Popova. "With a compelling and continually expanding feature set, broad geographic availability, strategic service provider partnerships, and the impending launch of a new reseller channel program, Zoom Phone is well positioned to experience accelerated growth."
source prnewswire
Industry: Unified Communications

Latest Jobs
-
- IAM Consultant- OKTA
- Germany
- upto €90,000 plus benefits
-
I am looking for an experienced IAM process Manager to help drive forward a series of IAM implementation for a global Manufacturing business, Ideally you will be skilled with Okta and have knowledge of PAM Solutions, You will be responsible for: Driving the design and continuous improvement of complex IAM solutions in close collaboration with business partners Consult on the optimisation of IAM processes and design proper IT-based solutions to meet availability and quality targets Define technical specifications for SW-development (standards, design patterns, test cases, scenarios) and manage the life cycle of designed solutions Actively scan for relevant innovations and new technologies to identify further potential for improving IAM solutions and processes using OKTA Analyse new features of the regular Okta releases We are looking for someone with strong IAM experience as an Architect, Analyst, Technical Engineer, or similar role in the Identity and Security domain Experience with relevant certifications in development/administration, design and configuration of the Okta IAM platforms Familiar with LCM - joiners, movers, leavers, application federation - SAML, OIDC, SCIM and many other IAM terms Good mix of competences in IAM business process and project management concepts and tools e.g., ServiceNow, Jira, PRINCE2, SCRUM (agile)
-
- SAP Security Consultant
- France
- upto €70,000 plus benefits
-
I am looking for an experienced SAP Security Consultant. The ideal candidate will have a strong understanding of SAP security concepts and be able to apply them to real-world scenarios. ideally you will also have experience with Securitybridge or Onapsis, or a similar SAP security tool. Your responsibilities will include: Reviewing and auditing SAP security settings and controls Identifying and remediating security vulnerabilities Implementing security best practices Educating users on SAP security Experience experience in SAP security Experience with Securitybridge or Onapsis, or a similar SAP security tool would be very advantageous Strong understanding of SAP security concepts Excellent problem-solving and analytical skills Excellent communication and presentation skills Fluent in French & English
-
- Post Grad MSc Cyber security - Junior Cyber Risk Analyst wanted. UK
- United Kingdom
- Entry role
-
The perfect start to your new Cyber Security Career. Post Graduate Cyber Risk Analyst Wanted. Are you are fresh from earning your Cyber Security MSc and eager to start your career in Cyber Security? We are looking for a recent post graduate to join a forward thinking Cyber Security Consultancy for the ideal entry role into Cyber Security. Whilst employed industry experience is not expected, as full training and support will be provided, a history of recent education in Cyber Security / Cyber Risk is essential. We are looking for someone with an inquisitive mind, who is confident to ask the right questions and who isn't afraid to challenge the status quo. Superb communication skills are a must (in person, written and verbal) This is a UK based role that is remote first with monthly travel (1-2 a month) to meet with the team and in time to meet clients. If you aren’t available to travel this isn’t the opportunity. We are unable to provide VISA sponsorship as there will be a requirement to achieve Security clearance If you're adaptable, open to fresh perspectives, and excited to be part of a forward-thinking team and looking for an opportunity to help make a difference in a Cyber consulting role, this opportunity is for you. For more information apply here……
-
- Microsoft Exchange Contractor | London | OUTSIDE IR35 | SC Cleared
- London
- OUTSIDE IR35
-
Microsoft Exchange Contractor | London | OUTSIDE IR35 | SC Cleared • We require someone that has experience of migration exchange from windows server 2012 to 2019. • In depth understand of On-Prem exchange server management and deployment. • Experience migrating On-Prem exchange servers from 2012 upwards. • Secure Email Gateway experience essential Due to the nature of the requirement the individual must be commutable to London 2-3 days a week.