Winds of change at Sabio as Gale takes on CEO mantle
.jpg)
Avaya partner Sabio has welcomed Jonathan Gale as its new group CEO.
He replaces Andy Roberts, who has held the mantle since 2016 and who moves into a vice-chairman position at the company.
Gale's most recent role was as chief exec of cloud contact centre NewVoiceMedia, which he headed for seven years until it was acquired by Vonage for over $750m (£570m) late last year.
He has also been SVP of product at Mimecast and ran Symantec's product management and business development unit.
"We're really excited about the appointment of Jonathan. He's going to bring some additional skills and capabilities into the business," Mike Andrews, VP of commercial strategy at Sabio, told CRN.
"We're really excited about how that's going to enable us to ensure that our clients can embrace the latest innovation and technologies from our partners, and also technologies that we develop ourselves to help them continue to redefine the great customer experience.
"Andy is completely a part of this whole process. He's transitioning into the role of vice-chairman and continuing with his inorganic growth activities and continuing to support the transition of leadership over to Jonathan."
Horizon Capital (then called Lyceum) shelled out £28m for a 56 per cent stake in the contact centre specialist in 2016 and has since gone on an M&A spree, making six acquisitions.
It generated £71.8m for its fiscal year ending 30 September 2018, which represented a 45 per cent growth on the previous 12-month period.
Though it has locations in France, Spain, the Netherlands, Italy, Malaysia and Singapore, the UK still generates over 50 per cent of its top line.
"We're really keen to double down in a number of those areas and really continue to maintain our growth and our leadership position across those territories," Andrews said.
Gale said of his new position: "I am delighted to be joining the outstanding team at Sabio and working with our incredible customer base to lead them through this unprecedented period of customer experience evolution.
"Our focus is on enabling our clients to fully embrace and maximise the value from the very latest technologies such as AI-powered self-service, truly channel-agnostic customer engagement tools and endlessly scalable and elastic cloud platforms.
"I look forward to working with everyone at Sabio, our clients and our partners to help redefine world-class customer experience."
source channelweb
Industry: Unified Communications

Latest Jobs
-
- Contract (outside) Cyber Incident manager – current SC clearance ESSENTIAL
- United Kingdom
- N/A
-
Contract (outside) Cyber Incident manager – current SC clearance ESSENTIAL Outside IR35 Client facing (Remote UK) with occasional site visit. Must have current Cyber incident response / management experience. Both proactive planning, escalation, coordination and coordinating response. Stakeholder engagement both technical and non technical teams. Prior experience with Technical incident / digital forensics / crisis management. Immediate role.
-
- Tenable Vulnerability Analyst - CONTRACT outside IR35. SC cleared.
- United Kingdom
- N/A
-
6 month rolling contract Outside IR35- immediate start. Threat and Vulnerability Analyst. Tenable.sc experience needed. The ability to deploy agent, configure environments, run active and passive scans, produce reports and prioritise remediation activities based on output Current and ACTIVE SC clearance is required
-
- ForgeRock Consultant
- N/A
- £600 per day
-
ForgeRock Consultant required for 6 Month Contract (with potential to extend) Outside IR35, Must be willing to work Europe hours (GMT+1) This is a remote position, Looking for a lead ForgeRock Technical Consultant with strong experience of ForgeRock to lead the next phase of deployment. Good understanding of ForgeRock Directory Services. · Responsible for the design and implementation of ForgeRock stack · Install and configure ForgeRock stack to meet customer authentication and authorization requirements, · Design and implement OAuth2 protocol using ForgeRock OpenAM, · Design and develop OpenAM custom authentication modules, · Configure ForgeRock stack to protect RESTful API, · Troubleshoot and support ForgeRock IAM stack. · Designed and developed Restful APIs, This is a great project with an expanding ForgeRock Partner, where you will get to work on some high level deployment projects We are looking for someone with the above experience, who is comfortable hitting the ground running and taking on the reins mid project
-
- Network Security Engineer
- Germany
- €550 a day
-
German- based contract opportunity This is an onsite based position, we would need the Network Security engineer to be able to work on the client site 5 days a week Seeking an experienced Network Security Engineer for a leading technology company. Strong expertise in firewall/IPS solutions, proxy solutions, and certificate management is required. Good hands-on experience in networking and web-related technologies necessary. Strong problem-solving skills and the ability to work under pressure are essential. we are looking for a Network Security Engineer with the following experience: · Expertise in Administration, Management & Troubleshooting of Firewall / IPS solutions / Proxy solutions/Certificate Management Solutions · Good Hands-on Experience on security devices (PaloAlto/ /McAfee Proxy/CISCO ISE/Certificate Management) · Good Hands-on Experience in Networking with skills of switching, routing & wireless Technologies · Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocol · Configuration of NAT / PAT, firewall policies, profiling, objects, AD-Integration, backup – restore · Knowledge of Subnetting TCP/IP Communication, VLSM Configuration of VLAN VTP · Configuration of Routing Protocols e.g. RIPv1 & v2, OSPF, EIGRP, BGP Knowledge of standard and extended ACL 12 month contract