TSB IT meltdown blamed on data centre test failure
The IT meltdown that left nearly 2m TSB customers without access to online banking is set to be partly blamed on the company’s failure to test one of its new data centres.
A long-awaited inquiry by City law firm Slaughter and May has concluded that the decision to test only one of the new data centres ahead of a huge IT upgrade made it “impossible to identify the problems” with the new system, Sky News reported.
The failure to identify these problems, in turn, led to a huge meltdown, which cost chief executive Paul Pester his job and TSB roughly £370m in compensation and expenses.
The report, which will be published tomorrow, is expected to outline a raft of failings at the bank, with some of the criticisms levelled at top executives.
One source told Sky News that the report will accuse the TSB board of failing to address “common sense challenges” about aspects of the upgrade.
Another insider said it had concluded that the decision not to test both data centres was taken by Sabis, the tech division of TSB’s Spanish owner Sabadell.
Sabadell is said to have refused to cooperate with the inquiry, placing the responsibility for the meltdown with Sabis.
Yesterday it emerged that Slaughter and May’s report will also name and shame Carlos Abarca - the bank’s head of IT.
Abarca reportedly failed to warn board members about “shortcomings” with the testing of the new system and has been accused of making an “ill-judged” assessment of the company’s readiness to go ahead with the migration.
Industry: Data Centre / Data Center
- OUTSIDE IR35 Contract- Functional tester- SC clearance Microsoft Windows Server
- Outside IR35 contract
Front End Functional tester with SC clearance needed for an Outside IR35 project. Current valid SC clearance is required Experience with functional testing with exchange, sharepoint, SQL and other applications relating across a windows server Migration to 2019. Must be able to get to Central London 3 days a week. Jira, Wiki documentation and automation experience highly desirable.
- ForgeRock Consultant- UK
- United Kingdom
- Upto £100,000 plus benefits
ForgeRock Consultant/ Architect is require for niche consultancy who are looking to expand their presence within the UK/European Market Looking for a lead IAM architect, ideally with ForgeRock experience but would consider other vendors, But looking for someone who is able to advice and consultant with Clients but have the implementation background so they can get involved in projects as and when needed. Key duties will be: Provider IAM consultancy to clients, with a focus on ForgeRock Product stack ·Responsible for the design and implementation of ForgeRock solutions ·Install and configure ForgeRock stack to meet customer authentication and authorization requirements, ·Design and implement OAuth2 protocol using ForgeRock OpenAM, ·Design and develop OpenAM custom authentication modules, ·Configure ForgeRock stack to protect RESTful API, ·Troubleshoot and support ForgeRock IAM stack. This is a great role to join a niche play as they look to kick of their European expansion
- ForgeRock Consultant- Netherlands
ForgeRock Consultant required for 6 Month Contract This will be a mix of on site and home based, so need people to be based in the Netherlands We are looking for a lead ForgeRock Technical Consultant/ Architect with strong experience of ForgeRock to lead a new deployment project. ·Responsible for the design and implementation of ForgeRock stack ·Install and configure ForgeRock stack to meet customer authentication and authorization requirements, ·Design and implement OAuth2 protocol using ForgeRock OpenAM, ·Design and develop OpenAM custom authentication modules, ·Configure ForgeRock stack to protect RESTful API, ·Troubleshoot and support ForgeRock IAM stack. ·Designed and developed Restful APIs, This is a great project with an expanding leading IAM player within Europe, We are looking for someone with the above experience, who is comfortable hitting the ground running and taking on the reins at the start of a project