8x8 Joins Forces with MLL Telecom to Offer X Series to the Public Sector
8x8, a leading Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform, has last week announced its new partnership with leading network solution provider MLL Telecom.
MLL Telecom is one of the UK’s most trusted suppliers of full-managed networks. The company designs and manages reliable and secure networks for all the UK’s Mobile Operators and many UK public sector organisations including local government, blue light and health and social care organisations. MLL Telecom’s customers include EastNet and Fife Council.
Partnering with 8x8 gives MLL’s clients access to 8x8 X Series, which brings voice, video, chat and contact centre capabilities together with intelligent analytics to help transform customer and employee experiences. 8x8’s solution gives MLL Telecom the opportunity to approach new, larger prospects, and also upsell to existing customers.
MLL Telecom has recently been named as a supplier on Crown Commercial Service’s RM3808 government framework meaning through the partnership 8x8 X Series will be available to a much larger public sector marketplace. As a result, 8x8 and MLL Telecom are now perfectly positioned to help public sector organisations achieve digital transformation.
The new partnership, which has been in place for just two months, is already generating new business opportunities. Only a few months since they started working with 8x8, MLL Telecom has further developed its ongoing relationship with Suffolk County Council expanding into another service area by implementing a 200 seat contact centre service.
MLL Telecom has been impressed with 8x8’s hands-on training and support throughout the sales process. In particular, the 8x8 support team advises MLL Telecom customers on how best to use 8x8 X Series, ensuring they receive the maximum return on investment.
Darren Hogan, Director of Products, MLL Telecom, said: “As a principle, we are incredibly discerning when conducting our supplier partnering process. We work closely through our selection process to ensure that we work with a select group of partners who share our ambition to deliver the next generation of digital solutions for customers.”
“MLL Telecom’s commitment to provide robust and secure network services dovetails perfectly into 8x8’s heritage in delivering enterprise-class voice solutions, and we look forward to growing together within the public sector.”
Graham Kedzlie, Director, Business Development, 8x8, said: “MLL Telecom are a key strategic partner for 8x8 in the public sector space. We are very pleased to announce our first partnership deal in securing the Contact Center for Suffolk County Council. The legacy infrastructure had approached the end of life and 8x8’s pure cloud CCaaS was deployed rapidly delivering immediate productivity and cost benefits to the council. The 8x8/MLL Telecom partnership is just getting started, we are very much looking forward to sharing more success stories over the coming months.”
source totaltele
Industry: Unified Communications
Latest Jobs
-
- Contract SailPoint Programme Manager - UK 12 month+ project
- United Kingdom
- N/A
-
Programme manager with SailPoint IdentityIQ IAM experience is needed for a 12 month rolling contract. To engage and manage a enterprise client programme of work focused around SailPoint. This is a hybrid role, some limited travel to London / Reading maybe required. You must have enterprise level programme management, a focused and recent history within Identity and Sailpoint project experience. Exclusive project, interview immediately.
-
- Outside IR 35 contract- Threat & vulnerability analyst - SC CLEARED UK REMOTE
- N/A
- £550
-
6 month rolling contract Outside IR35- immediate start. Threat and Vulnerability Analyst. Tenable.sc experience needed. The ability to deploy agent, configure environments, run active and passive scans, produce reports and prioritise remediation activities based on output Current and ACTIVE clearance is required
-
- Chief Information Security Officer- CISO. London
- London
- N/A
-
Chief Information Security Officer (CISO) is needed to join a senior leadership team that is driving change across a London based FTSE business. You will have responsibility and accountability to define and execute an information & Cyber Security strategy. To be successful you should have the following experience; Experience defining, presenting and executing against your information AND cyber security strategy. Experience delivering / managing functions across information security GRC / Audit and technical Cyber Security capabilities. Senior stakeholder management to the executive committee. Embedding Info / cyber security within a Cloud focused environment. Further develop, expand and mature the information / cyber security function | team. Be able to regularly commute to London Financial services experience is desirable. If this sounds like an opportunity you are interested in then please use the below form to schedule a call. This is an exclusive project to DCL Search. All conversations are kept in confidence.
-
- IAM Business Analyst- ForgeRock
- European Union
- £500 per day
-
IAM Business Analyst with ForgeRock experience is need for a 12 months contract The client is in the middle of a large scale ForgeRock deployment and the BA will sit between the technical teams and the business helping to ensure the project is a success You will need to be a strong business communicator and have experience of mapping business needs against ForgeRock features This will be a remote project dealing with teams in different geographies, you must have strong English communications skills and be happy working remotely and able to be proactive to ensure your side of the project is a success