British Airways check-in vulnerability exposes passenger information
British Airways has put passenger personal information at risk after it was found to be emailing unencrypted links to customers in part of its online check-in e-ticketing process.
Researchers at security firm Wandera said such check-in links could be easily intercepted by attackers, say those lurking on a public Wi-Fi network, and allow malicious actors to view and change the flight booking details and personal information of passengers.
“In an effort to streamline the user experience, passenger details are included in the URL parameters that direct the passenger from the email to the British Airways website where they have logged in automatically so they can view their itinerary and check-in for their flight,” explained Wandera. “The passenger details included in the URL parameters are the booking reference and surname, both of which are exposed because the link is unencrypted.”
Other information that could be exposed by the flaw includes email address, phone number, membership number, first and last name, booking reference, itinerary, flight number, flight times, seat number and baggage allowance.
Wandera’s threat research team discovered the flaw last month after someone accessed BA’s e-ticketing system from its network. The firm has previously discovered similar vulnerabilities affecting airlines such as Southwest, KLM, Air France, Jetstar, Thomas Cook, Vueling, Air Europa and Transavia.
It recommends that airlines adopt encryption throughout their check-in process, require user authentication for steps where personal information could be accessed, utilise one-time time tokens for email links and ensure users have mobile security deployed.
Israel Barak, the chief information security officer at Cybereason, said: "The British Airways vulnerability again sheds light on the difficulty airlines, and all corporations for that matter, are having protecting the backbone of their organisations - customer data.
“This isn't the first vulnerability either, as many as 10 airlines were reportedly investigating a similar vulnerability earlier this year. Kudos to British Airlines for acknowledging the incident and for them working quickly to solve any outstanding issues.
“For the consumer flying with British Airways, or with other carriers, they should be working under the assumption that their personal information has been compromised many times over. “
The news comes after nearly 300 flights were delayed or cancelled at London's Heathrow, Gatwick and City airports when BA faced a major IT outage. And in July, it was fined a record £183 million for GDPR violations.
Industry: Cyber Security
- Security Operations Senior Technical Analyst, Financial Services. Exclusive to DCL Search
- 75000 + benefits
Exclusive Security Operations - Senior Technical Analyst (x2) needed within a forward thinking financial services business head quartered in London. DCL Search have been engaged on an Identifier Project to attract the very best cyber talent to this business. Influence the cyber security capability and direction within the business. Learn new skills working within a collaborative team. Grow as a security professional. ROLE Triaging and troubleshooting security alerts. Improve tooling, reducing false positives. Improve processes and documentation Reviewing, approving, escalating security change management requests. Day to day operations, management and scalability of existing cyber security systems. Implementing new cyber security systems. Managing of and maturing security tooling such as; SIEM Vulnerability management Firewalls Patch management CASB Ideal technical experience Vulnerability Management: Qualys Forcepoint: CASB, DLP, web security, email security Microsoft Defender for Endpoint SIEM (Splunk) Firewalls: Cisco, Palo Alto, Juniper, Sonicwall IDS: Alert Logic Microsoft Cloud App Security Microsoft Azure ManageEngine ADAudit Plus Darktrace, Cloudflare, Cisco Umbrella, Imperva WAF Appreciation of ISO27001, GDPR, PCI, etc 2 days a fortnight in London- or more if you want.. Hybrid reworking.
- It's Pen Testing Chris, but not as we’ve know it.
- United Kingdom
5 reasons, as long as you are a skilled penetration tester (and a nice person) this may be different enough for you. Healthy package for the right talents- before you ask up to 95k+ (depending on skillset). Yes permanent only. Remotely based with the occasional time to meet up- unless you enjoy retiring from society. BUT UK based but not UK client focused. Research and training time- A dedicated trainer with budget for you to sharpen / develop skills. You can make your stamp. It’s a new role for someone technical to deliver, lead and shape a testing capability. No political shenanigans etc Exclusive to DCL Search and not one of the usual names. So you can dramatically increase your chances of securing it. Infrastructure pen testing and Web app / Manual penetration testing experience highly valued. Someone that can scope, deliver pen testing, report and not be useless in front of clients. Apply today to find out more. Or email Chris.Holt@dclsearch.com Or call 07884666351 This is a UK based role.
- Ping Contractor-
- Depends on skills and experience
Looking for experienced PIng Consultants, Looking for consultant with Implemenation or Architect experience in the Ping product set (Ping Identity, Ping Federate, Ping Access, Ping Directory, Ping Adapter development, SDK etc) This would be for implementation projects, working across UK. You will be responsible for providing implementation services to our clients from information gathering through to implementation. Evaluating client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs. Manage Client expectations, Stakeholder Managment, ensuring design Matches business requirements
- Cyber Security Operations Engineer / Analyst. AWS experience. Remotely based. UK
- United Kingdom
Cyber Security Operations Engineer / Analyst. AWS experience. REMOTE UK. In house role. Senior role to technically lead and grow where required a security operations capability within an in house role. New position. Exclusive to DCL Search. You role will touch on the following Security Monitoring- Threat Analysis, Maturing monitoring capability. Utilising SIEM tools Vulnerability Management- Identifying threats to internal assets- working with internal teams to patch. Cloud based vulnerability tool experience preferred. Access Control Management- Mature policy and process of RBAC. Ideally AWS KMS experience. Vulnerability Testing- Aiding with Pen test scoping in line with identified vulnerabilities. Working internally to plan and track remediation actions. Security Incident Management- Triaging alerts, evidence capture, escalation, diagnose and fix. Working within a Cloud based environment. Ideally AWS. Security Patch Management Support & Assistance – Approach methods, solutions, and policy alignment. Disaster Recovery planning Change Management AWS CLOUD experience essential. Contact me today for more information Chris.Holt@dclsearch.com/ 07884666351