Premier status for Masergy on Cisco Customer Journey Platform
Masergy has been named as a global Premier partner for Cisco's Customer Journey Platform.
Bob Laskey, EVP and Chief Revenue Officer, Masergy, said: “We are passionate about improving customer experience and optimising business performance by seamlessly migrating customers to the cloud.
“To meet our growing customer demand, we are expanding our business unit focused on Contact Centre as a Service and adding critical personnel and software resources.”
Baker Johnson, Senior Director of Strategy and Planning for Cisco, added: “Customer experience is the new competitive standard for businesses of every size in an era of accelerating globalisation and digital proliferation.
“We are continually investing in and developing on the Customer Journey Platform to enable our customers to innovate and differentiate themselves on the basis of those experiences.
"Our partnership with Masergy delivers that for our customers and the cloud market.”
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