Mitel Partners with Liverpool FC
Canadian telecomms firm Mitel has increased its presence in the English Premier League by signing a multi-year partnership with Liverpool Football Club.
Mitel is the choice of the MLB’s Boston Red Sox, who like Liverpool FC, are owned by John Henry’s Fenway Sports Group.
The new Liverpool partnership will see Mitel become the Global Unified Communications Partner, tasked with implementing a new cloud-based comms platform for the Merseyside club to improve fan experiences, employee collaboration and efficiency.
Earlier this year Mitel agreed a similar partnership with Tottenham Hotspur Football Club, providing the London club’s telecommunications systems for Spurs’ new stadium.
The agreement with Liverpool will be implemented across Anfield, head offices, the Club’s Melwood training facility and retail facilities, with its unified cloud platform focused on delivering reliability, efficiency and security.
The Club plans to use this partnership to also deliver an improved fan experience by reducing wait times. The telecoms firm claims its omnichannel functionability will link supporter contacts across all voice and digital platforms to provide a more universal view of interactions. Service agents will also benefit from deeper insights into each supporter’s engagement history, resulting in a more tailored fan experience.
Commenting on its latest venture into the Premier League, Jeremy Butt, Mitel’s senior vice president (international) said: “Highly competitive organisations like Liverpool Football Club understand the importance of building all aspects of performance into their game plans, including the key role communications and collaboration play on and off the pitch. Mitel is honoured to partner with LFC and deliver cloud services that will help elevate their Club operations, increase staff productivity and support fan engagement.”
Billy Hogan, managing director and chief commercial officer at Liverpool Football Club, added: “We are always looking for ways to enhance the experience that we provide to our supporters. With Mitel’s expertise, we will upgrade our technology and improve the speed and quality of our service.”
News of the partnership with Liverpool arrives a week after Mitel were announced as the title partner of the historic Major League Baseball (MLB) London Series, which will feature the New York Yankees and Boston Red Sox next summer in London Stadium.
Mitel signed a multi-year partnership with Major League Baseball in February, which saw it become the Official Technology and Communications Partner for the MLB, further enhancing its presence in the US.
In an interview with Sport Industry Group, Mitel vice president Richard Roberts has described the first MLB to be staged in Europe as “an opportunity we had to grab” and one they envisage will “blow people away.”
Source: sportindustryLatest Jobs
-
- VOIP / SIP App Developer. Contract. SIP | VOIP experience needed. SC Cleared Outside IR35 Contract. London
- London
- OUTSIDE IR35
-
SIP | VOIP Developer. SC Cleared Contract. London Looking for a SC Cleared SIP / VOIP Developer to develop an application that interacts with a set of voice and video signalling API’s You will also work on developing in-house applications, browser plugins and automated tooling to support secure communication systems. Responsibilities Develop an application that will manage number mapping and associated identities using commercial SBC API’s. Develop new user-facing features using React.js or other modern JavaScript frameworks. Build reusable components and front-end libraries for future use. Collaborate with the design team to translate UI/UX design wireframes into code. Work closely with backend developers to integrate front-end code with server-side logic. Conduct code reviews and provide constructive feedback to team members. Stay up-to-date on emerging technologies and industry trends to continuously improve our front-end development practices. Troubleshoot and debug issues that arise during development and in production environments. Maintain high coding standards and practices and ensure code is well-documented. Requirement Experience of developing specialist applications using REST API’s. Good knowledge of Go, Java and Python (open to alternative combinations of languages). Proficiency in front-end languages and frameworks such as HTML, CSS, JavaScript, React.js, etc. Strong understanding of web standards, responsive design, and cross-browser compatibility. Experience with version control systems such as Git. Knowledge of RESTful APIs and asynchronous request handling. Familiarity with UI/UX design principles and tools.
-
- Senior Data Privacy Consultant. Client Facing | London
- London
- N/A
-
Senior Data Privacy Consultant. Client Facing | London Senior Data Privacy Consultant needed for a key client facing opportunity. Must be willing to undergo SC Security Clearance. Hybrid role- onsite with customer / office 2-3 days a week. London Key Responsibilities: Lead and support client facing data privacy projects. Assess compliance, define and deliver strategic projects / implement privacy solutions. Manage project teams and develop business opportunities. Required Experience: Experience in data protection and privacy standards. Background in consulting. Skills and Qualifications: Business consulting experience IAPP Privacy Manager / Privacy Technologist Location Greater London UK based role. Not able to provide VISA sponsorship.
-
- Security Analyst - Internal role. London commutable. Permanent
- London
- N/A
-
Security Analyst - Internal role. London commutable opportunity. Operational Security - Investigate, escalate and proactively work to ensure household name remains protected. Project Security - Coordinate, log change requests with project delivery teams to meet security requirements Policy / compliance - work with team to aid in uplifting these as and where needed This role is role to investigate, escalate and proactively work to protect a globally recognised brand. You must have current hands on operational analytical security experience with Microsoft technology stack Someone with a SOC Analyst / security engineering background would be well suited. This position will join a small team and would suit someone that has broad experience across the security threat landscape. Experience / knowledge across industry GRC standards such NIST, ISO27001 etc very advantageous and a priority. You will work across multiple teams proactively working to secure the business. Must be able to commute to Central London 3 days a week. Visa sponsorship not available Apply today to find out more.
-
- Network / Security Infrastructure Engineer | West London | Permanent
- London
- N/A
-
Network / Security Infrastructure Engineer | West London | Current Config, Install, upgrade experience On prem / Datacetner experience essential. Hands on experience MUST include: Routing, Switching, Network Security (firewall, IDS etc), Microsoft exchange / Exchange 365. Scripting / automation experience wanted. Python, Powershell etc Regular travel to West London is required. Visa sponsorship not available. Apply today for more information chris.holt@dclsearch.com Use this whatapp link to reach out https://wa.me/message/6USF5RAQBOZIP1