Mitel Partners with Liverpool FC
Canadian telecomms firm Mitel has increased its presence in the English Premier League by signing a multi-year partnership with Liverpool Football Club.
Mitel is the choice of the MLB’s Boston Red Sox, who like Liverpool FC, are owned by John Henry’s Fenway Sports Group.
The new Liverpool partnership will see Mitel become the Global Unified Communications Partner, tasked with implementing a new cloud-based comms platform for the Merseyside club to improve fan experiences, employee collaboration and efficiency.
Earlier this year Mitel agreed a similar partnership with Tottenham Hotspur Football Club, providing the London club’s telecommunications systems for Spurs’ new stadium.
The agreement with Liverpool will be implemented across Anfield, head offices, the Club’s Melwood training facility and retail facilities, with its unified cloud platform focused on delivering reliability, efficiency and security.
The Club plans to use this partnership to also deliver an improved fan experience by reducing wait times. The telecoms firm claims its omnichannel functionability will link supporter contacts across all voice and digital platforms to provide a more universal view of interactions. Service agents will also benefit from deeper insights into each supporter’s engagement history, resulting in a more tailored fan experience.
Commenting on its latest venture into the Premier League, Jeremy Butt, Mitel’s senior vice president (international) said: “Highly competitive organisations like Liverpool Football Club understand the importance of building all aspects of performance into their game plans, including the key role communications and collaboration play on and off the pitch. Mitel is honoured to partner with LFC and deliver cloud services that will help elevate their Club operations, increase staff productivity and support fan engagement.”
Billy Hogan, managing director and chief commercial officer at Liverpool Football Club, added: “We are always looking for ways to enhance the experience that we provide to our supporters. With Mitel’s expertise, we will upgrade our technology and improve the speed and quality of our service.”
News of the partnership with Liverpool arrives a week after Mitel were announced as the title partner of the historic Major League Baseball (MLB) London Series, which will feature the New York Yankees and Boston Red Sox next summer in London Stadium.
Mitel signed a multi-year partnership with Major League Baseball in February, which saw it become the Official Technology and Communications Partner for the MLB, further enhancing its presence in the US.
In an interview with Sport Industry Group, Mitel vice president Richard Roberts has described the first MLB to be staged in Europe as “an opportunity we had to grab” and one they envisage will “blow people away.”
Source: sportindustryIndustry: Unified Communication news
Latest Jobs
-
- Public Sector Cyber Security Sales | UK
- England
- N/A
-
Public Sector Cyber Security Sales | UK UK | Remote / Hybrid A cyber security provider is seeking a Public Sector Sales professional to drive growth across UK government and public sector organisations. Must have current Cyber Security sales experience. Responsibilities Generate new business selling cyber security solutions into UK public sector Build relationships with CIO, CISO and senior technology stakeholders Manage the full sales cycle from opportunity to contract close Develop pipeline across central government, local government and public sector bodies Support bids, tenders and framework opportunities Experience Proven cyber security sales experience in the UK Track record selling into public sector organisations Familiarity with CCS, G Cloud or other government frameworks Strong stakeholder engagement and deal management skills Location UK based Security Requirements Eligible to obtain UK Security Clearance
-
- Security Architect | MoD - Security Cleared. OUTSIDE IR35 | Hampshire
- N/A
- Outside IR35
-
Security Architect | MOD | Security Cleared | Outside IR35 | Hampshire Commutable The successful candidate must be willing to undergo DV Clearance, ideally already holding active clearance. You will produce high and low level security architecture documentation, guiding and validating designs for systems deployed within sensitive environments. The role requires providing specialist security input into solution design, service transition and change initiatives, working closely with engineering, operations, client and third party stakeholders. You must have current hands on architectural experience, including VMware secure platform design and virtualisation architecture, alongside AWS expertise. This is an outside IR35 contract- 6 month rolling. Part of a longer term MoD project
-
- Active Directory | RBA engineer | UK Remote | SC Clearable
- United Kingdom
- N/A
-
Technical Active Directory (AD) and RBA specialist needed to play a key part in complex, enterprise scale Active Directory and access transformation programmes. You will work alongside senior team, helping reshape access models, modernise legacy directory structures and strengthen security posture across secure environments. This is hands on delivery within high impact projects where your work directly improves access control, compliance and operational resilience. Active UK Security Clearance required. This is a remote role with client travel. Implementation of Role Based Access Control across large AD estates Restructuring complex permission models, security groups and delegated access Supporting domain controller upgrades and core directory improvements Applying security hardening standards and remediating audit findings Enhancing authentication, policy and access governance frameworks Troubleshooting and resolving technical AD challenges within live environments Producing robust technical documentation and identifying project risks You must have the following technical experience Enterprise Active Directory administration Role Based Access and permission remediation OU design and governance Group Policy management Security group delegation models DNS and DHCP services Kerberos authentication / NTLM PowerShell scripting and automation Azure AD | Entra ID Hybrid identity environments Identity Governance PAM
-
- Identity and Access Management Consultant (Saviynt & Microsoft Entra) | UK
- United Kingdom
- N/A
-
Role summary Technical IAM consultant delivering identity governance and cloud identity solutions to enterprise clients. What you will do Implement / Configure / Deploy Saviynt IGA / Microsoft Entra solutions: Lead technical workshops, gather requirements and translate into solution designs. Troubleshoot complex issues, support testing and deployments. Produce technical artefacts and configuration guides. Key skills Hands-on Saviynt IGA experience (workflow, connectors, access governance). Strong practical knowledge of Microsoft Entra ID / Azure AD identity and access controls. Understanding of identity protocols (SAML, OAuth, OpenID Connect) and hybrid identity. Experience with APIs / REST for integrations and automation. What we are looking for Proven delivery experience in IAM / IGA projects, preferably in consulting. Confident communicator with client-facing delivery exposure.