Avaya: Where transforming an enterprise starts with transforming business communications
Creating superior customer experiences with artificial intelligence and machine learning, Avaya is ready for the digital age of communications.
Needing to simplify this proliferation of new technologies, enterprises of all sizes are now turning their attention to new, innovative approaches like unified communication.
By allowing employees to send messages through one medium and receive the same communication on another medium, this integrated way of communicating aims to improve employee efficiency, effectiveness, workforce mobility, customer service and, ultimately, competitiveness.
Carving its path as a global leader in digital communications services, Avaya is all too aware of how technology can transform both communication and the customer experience alike.
With a far-reaching offering, the company strives to break down the barriers between disparate systems and seamlessly connect business stakeholders and customers.
Avaya’s product portfolio can be divided into three core areas – unified communications, cloud solutions, and customer experience and contact centers – and it’s clear they’ve been a hit, with Avaya solutions being used by 95% of all Fortune 500 companies.
Jean Turgeon, Vice President and Chief Technologist, says that the firm’s cutting-edge digital platform as well as its ability to integrate new technologies is helping it streak ahead of its competitors.
“We deliver an automated digital framework, which I describe as a puzzle with different pieces inclusive of an innovative communications platform,” explains Turgeon. “So, we have to take different technology innovations and we bring them all together to be able to transform and deliver a digital experience.
“We have a delivered an open architecture bringing together unified communication portfolio, a contact center portfolio, automated workflow capabilities with a high degree of sophistication, and we’ve demonstrated our ability to take other technologies, such as CRM from Salesforce, AI with Afiniti and more, tightly integrated within our ecosystem.”
Taking its cutting-edge portfolio further, Turgeon says that Avaya’s ability to integrate new technologies gives it a unique competitive edge as customers can use the portfolio but still keep up-to-date with the latest industry trends.
- Professional Services Security Engineer
- United Kingdom
Professional Services Security Engineer with current checkpoint experience is needed for the UK focused client facing implementation/migration, configuration position. The role will be utilising the latest versions of Checkpoint, so someone accredited with either CCSA or CCSE, on at least version R80 is ideal. The Professional Services Security Engineer must have current technical implementation experience using Checkpoint, however, I would look at someone with strong firewalling experience around other vendors such as Palo Alto and Fortinet. Being a multi-vendor professional services business, there is scope for this person to receive training and experience within other vendors. This is a UK wide role, the company in question has 2 offices across the UK, however, there is scope for this person to be home based when not on client site. Vendor training and exposure actively promoted.
- eDiscovery / Forensic Consultant, London, £65,000
Senior eDiscovery / forensic consultant needed to join a business is recognised for helping top tier clients across eDiscovery, Forensics, Incident Response, Advisory etc. Known the for quality, consistency of work throughout the world. This individual MUST be London based, client facing with deep technical hands on experience with eDiscovery / forensic tools, techniques and best practice. Hands on experience using Relativity is essential. The position is split between engaging with client stakeholders to provide consultancy, technical engaging to identify, preserve, collect, process, review and produce electronically stored information in litigation and manage / provide support for the other internal business functions. This will include, but not be limited to; manging client engagements, collecting / processing data within Relativity, delivering / providing guidance customisation on reports, advising clients. Any of the following certifications are highly desirable. • Relativity Certified Administrator (RCA) • Relativity Processing Specialist • Relativity Analytics Specialist Travel to client site will be involved. Fluency in multiple European languages is highly desirable. All details kept in the strictest of confidence. Contact me on Chris.email@example.com 07884666351 or 02086634030
- Public Sector Sales Consultant, Cyber, London, 140 OTE +, Uncapped earnings!
- Up to £140,000 OTE
Public Sector Sales Consultant is needed in London as a new hire into a cybersecurity services, solutions and advisory business. Ideally, the Public Sector Sales Consultant should have experience selling cyber solutions, services and advisory but this is not essential. (Training can be provided) What is essential is the sales consultant must have a successful history overachieving against target selling into the Public Sector (Healthcare, Defence, Emergency Services, Government etc.).. This target for this opportunity will be £1.3m. The role will be split in delivering NEW BUSINESS into existing accounts (account management through existing partners, framework, direct etc) and new Logo NEW business. A full suite of solutions is available to the successful Public Sector Sales consultant. More importantly, there is an Uncapped earning for overachievement. A KEY requirement is an ability for the individual to achieve UK security clearance- UK passport holder is a must. There is a strong preference for will be given to those that already have clearance. Training, development, support and a warm inviting team. All details kept in the strictest of confidence. Ref: CH7497
- Partner Sales Director
- Up to €165,000 Base + Double OTE
We are currently working on behalf of a global cybersecurity provider who are currently looking for a Partner Sales Director in Germany. The Partner Sales Director will be responsible for the go to market strategy for current Cyber Security OEM’s and new alliances across EMEA and CALA. Other responsibilities include; Sales strategy development and implementation, Partner development, Sales leadership etc. Experience Required Must have current experience in a sales leadership role specialising in Cyber Security (vendor experience with Cisco, Check Point etc.) Proven sales record of being able to lead, grow teams and exceed expectations. This individual MUST be based in Germany Ref: BD7496 (Partner Sales, Alliances Sales, Cyber Security Sales Jobs)