Dixons Carphone: Yeah, so, about that hack we said hit 1.2m records? Multiply that by 8.3
Retailer says probe found 10m records hit – but no evidence of fraud
Dixons Carphone today admitted that the data breach it discovered last month affected nine times as many people as first believed.
The retailer 'fessed up to the hack in June this year, saying that it had involved 5.9 million payment cards and 1.2 million personal data records.
However, in a statement issued today (PDF), Dixons Carphone revised this number, saying about 10 million records may have been accessed.
The firm said that it now had evidence that "some of this data may have left our systems", but that the records don't contain payment card or bank account details. "There is no evidence that any fraud has resulted," it added.
The biz – which owns Carphone Warehouse and Currys PC World – has now nearly completed a full investigation of the unauthorised access that it said took place in 2017.
As a result, Dixons Carphone said it was contacting all of its customers "as a precaution" to apologise and advise them on how to reduce the risk of fraud.
"We have taken action to close off this access and have no evidence it is continuing," it said.
"We continue to make improvements and investments at pace to our security environment through enhanced controls, monitoring and testing."
The incident is being investigated by the Information Commissioner's Office, which earlier this year fined Carphone Warehouse £400,000 for a 2015 data breach that hit 3 million customers.
The admission of further impact comes at a bad time for Dixons Carphone, which last month reported a 24 per cent dive in annual pre-tax profits, and has recently announced plans to shutter 92 of its 650 stores.
In today's statement CEO Alex Baldock, who only started in April, said: "We're disappointed in having fallen short here, and very sorry for any distress we've caused our customers. I want to assure them that we remain fully committed to making their personal data safe with us."
- Security infrastructure Engineer - Firewall | IDS | NAC | Cloud. Exclusive project, £75,000+
- United Kingdom
Security infrastructure Engineer - Firewall | IDS | NAC | Cloud. Exclusive project DCL Search exclusive Identifier Project. To join a financial services business. Key hire to be part of / influence the cyber security capability and direction within the business. Hands on experience managing / monitoring / upgrading / implementing / using the following; · Firewalls: SonicWall and or Palo Alto · NAC: Cisco OR Macmon · WAF | CASB | MDM Experience with SIEM monitoring / vulnerability analysis also highly desirable. MUST have current hands on experience with vulnerability management tooling and best practice. Current Financial services is a nice to have. Learn new skills working within a collaborative team. Grow as a security professional.
- Outside IR 35 CONTRACT SC CLEARED Cyber Security Operations Analyst SPLUNK ES- UK REMOTE- £500 a day.
6 month contract Outside IR35 Operational Cyber Security Analyst. Hands on Splunk Security Enterprise and Security clearance is required As is someone that holds SC clearance. SOC and Vulnerability management experience. Vulnerability Analysis / Management - Tenable
- SailPoint Consultant
- Upto €80,000
SailPoint Consultant is need for this rapidly expanding global business, The business is currently in the middle of a SailPoint Deployment, they require an experienced Consultant who is able to help them on this Journey You will be responsible for helping to configure and deploy SailPoint as well as on board applications onto the platform You will also work with the business to understand workflow and process to help align the way the business works to ensure that the business gets the most from the deployment We are looking for an experienced SailPoint consultant who has experience with both Deployment and BAU work and is interested in joining a business which is at the start of an interesting IAM Journey
- SOC Manager Security Operations. SIEM, Threat / Vulnerability, IR, SOC Service- Exclusive
- United Kingdom
SOC Manager- SIEM, Threat / Vulnerability, Incident response. Exclusive Project. Management and on growth growth of Security Operations Centre capability. Managing and maturing the team, technical services line and fronting client engagements where needed. An in-depth technical background is essential, experience across SOC SIEM/ Threat Hunting (IR) tools, processes, techniques, operational is a MUST. The role will include, but not limited to; evolving the technical process, building operational capability, managing and hiring team, involved at a high level overviewing policy/playbooks, fine turning of the go-to-market collateral etc.