Avaya and Pixcom Deliver Enhanced Cloud Communications to SMEs
Accelerating cloud communications for SMEs
Avaya, a global leader in the world of digital communications, recently announced that it would be working alongside Pixcom, a turnkey technology provider, to offer UC and contact centre solutions to SMEs in the UAE. Avaya will be combining their expertise in cloud deployments for UC&C with Pixcom’s knowledge of IP telephony and innovative systems to deliver new communication solutions through the cloud.
The service comes from the “Powered by Avaya” cloud offering, where Pixcom will market and sell UCaaS and CCaaS solutions to help smaller enterprises access the advantages that come with today’s digital applications. The unified communication and contact centre as a service offerings will be provided under fixed pay-per-month agreements, which allows businesses to expand their needs as necessary while minimising costs wherever possible. It’s a highly attractive business model for the current marketplace, as many organisations around the world are moving away from costly on-premises systems in exchange for the flexibility and scalability of the cloud.
A Service for Digital Transformation
According to the Director of Cloud and Midmarket solutions for Avaya in MEA, APAC & South Europe, Khalid Khan, the partnership will be ideal for businesses undergoing digital transformation (DX). As the marketplace continues to evolve, companies everywhere are changing the way they communicate, with tools that can simplify and enhance contact centre experiences. By partnering with Pixcom, Avaya hopes to save SMEs in the UAE as much time and money as possible.
The Avaya solutions that Pixcom are set to deliver will include video, voice, data, and web communication applications for teams on the go, and in the office. The cloud-based solutions also feature an open-architecture for broader interoperability and compatibility across a range of spaces. This means that companies can make their journey to the cloud at a pace that suits them.
Pixcom already provides Avaya on-premises services to customers in the UAE as a Diamond level Avaya partner, but they hope to take things up a notch with this new cloud service.
Making a move to the Cloud
Though there are still many companies managing their communication infrastructure on-premises, it’s safe to say that the cloud represents a powerful and flexible solution for many firms – particularly smaller enterprises. According to the CEO of Pixcom technologies, Shihas Kizhisseri, organisations throughout the world are searching for the digital tools they can use to get an edge over their competitors. In a press release, Shihas noted that Pixcom’s Powered by Avaya services will give them the flexibility to work with customers in designing a new cloud future.
Cloud technologies represent a powerful component in the move to digital communication tools in the UAE SME segment – which currently makes up about 90% of the registered businesses in the area. As the popularity of cloud continues to grow, Pixcom and Avaya’s partnership should provide a fantastic route for small to mid-sized enterprises.
Source: uctoday
Latest Jobs
-
- Information Security Risk Consultant, HMG, Public sector
- Yorkshire
- £55,000
-
A Public Sector Information Security Risk Consultant is needed for a long term project in the Yorkshire area. This is a Security consultancy role so travel to other client site locations across the country will be expected. The Public Sector Information Security Risk Consultant MUST have current security clearance and ideally have a breath of information and technology security experience. Broad knowledge across IT transformation, Cloud is also key. Public Sector Information Security Risk Consultant should be versed in working within the public sector HMG environments and be experienced in conducting security risk assessments on sizable IT systems. Broad experience across GRC, ISO27001, NIST is key. Career progression, personal development and excellent training provided. All details kept in the strictest of confidence Salary: £55,000 Location: Yorkshire Ref: GM7720 (Cyber Security Jobs, Information Security Jobs, IT Security Jobs, Cyber Security Jobs in Yorkshire)
-
- Greenfield opportunity SOC / Threat Hunting Services Lead
- Bracknell
- £85,000+ Base
-
Exclusive Greenfield opportunity to DCL Search & Selection. We are looking for an experienced SOC / Threat Hunting Services Lead to build a NEW Security Operation Centre (SOC) / Threat hunting service within an existing security consultancy. This is a brand new service offering for the client. The successful SOC / Threat Hunting Services Lead must, therefore, have previous experience in building a SOC / Threat hunting (IR) service from the beginning. Everything including, but not limited to; selection of the systems, platforms, kitting out the physical office space. Customisation, setting the policies, playbooks, go to market collateral, recruitment (through DCL obviously) establish processes, management of the team, service delivery, refinement, development etc. Essentially the end to end creation of the capability and then the day to day management and expansion of the service. An in-depth technical background is essential, experience across SOC SIEM/ Threat Hunting (IR) tools, processes, techniques, operational etc The goal is to create, spin up and deliver a SOC/threat hunting (IR) offering to clients ASAP in 2020. Investment and board sign off approved. Apply today for more information or contact me directly on Chris.Holt@dclsearch.com or 07884666351. Candidates must be UK based and commutable to Bracknell. Sponsorship can not be provided to Non-EU Candidates. Ref CH7713 £85,000+ Base
-
- IT Managed Services Account Director
- London
- Up to £80,000 + Double OTE
-
IT Managed Services Account Director We are currently working with a growing multi managed service provider who specialises in Cloud & Connectivity services who are currently looking for an IT Managed Services Account Director in London. The IT Managed Services Account Director will be responsible for selling (Increase revenue, develop pipeline etc.) into our client’s current enterprise customers selling public cloud solutions. The IT Managed Services Account Director should have Current experience selling public cloud solutions (preferably Microsoft Azure) into enterprise customers. Currently working for an IT managed services business Commutable to London, Home working is available (Non-EU candidates are not able to be sponsored). Consistent tenure in current and previous positions. Ref BD7703 Salary: Up to £80,000 + Double OTE (Cloud Jobs, Cloud Computing Jobs, Cloud Sales Jobs, Azure Jobs)
-
- Service Delivery Lead (Data Centre)
- Wiltshire
- Up to £60,000 Base
-
A State of the Art Data Centre business are looking for a Service Delivery Lead-in Wiltshire. The Service Delivery Lead will be responsible for maintaining and improving current services to our client's customers. The Service Delivery Lead will also be responsible for a service desk team (reviews, hiring, training etc.) Other responsibilities include: Acting as a senior point of escalation for any customer incidents making sure these are raised quickly and efficiently Root cause analysis Maintain and improve ITIL disciplines Experience required ITIL v3 Certified Current experience within a Data Centre / Data Center Environment Current experience within a Senior Service Desk role. Candidates must be UK based. Sponsorship is not available for Non-EU candidates. Ref BD7701 Up to £60,000 Base (Data Centre Jobs, Data Center Jobs, Service Delivery Jobs)