Avaya and Pixcom Deliver Enhanced Cloud Communications to SMEs
Accelerating cloud communications for SMEs
Avaya, a global leader in the world of digital communications, recently announced that it would be working alongside Pixcom, a turnkey technology provider, to offer UC and contact centre solutions to SMEs in the UAE. Avaya will be combining their expertise in cloud deployments for UC&C with Pixcom’s knowledge of IP telephony and innovative systems to deliver new communication solutions through the cloud.
The service comes from the “Powered by Avaya” cloud offering, where Pixcom will market and sell UCaaS and CCaaS solutions to help smaller enterprises access the advantages that come with today’s digital applications. The unified communication and contact centre as a service offerings will be provided under fixed pay-per-month agreements, which allows businesses to expand their needs as necessary while minimising costs wherever possible. It’s a highly attractive business model for the current marketplace, as many organisations around the world are moving away from costly on-premises systems in exchange for the flexibility and scalability of the cloud.
A Service for Digital Transformation
According to the Director of Cloud and Midmarket solutions for Avaya in MEA, APAC & South Europe, Khalid Khan, the partnership will be ideal for businesses undergoing digital transformation (DX). As the marketplace continues to evolve, companies everywhere are changing the way they communicate, with tools that can simplify and enhance contact centre experiences. By partnering with Pixcom, Avaya hopes to save SMEs in the UAE as much time and money as possible.
The Avaya solutions that Pixcom are set to deliver will include video, voice, data, and web communication applications for teams on the go, and in the office. The cloud-based solutions also feature an open-architecture for broader interoperability and compatibility across a range of spaces. This means that companies can make their journey to the cloud at a pace that suits them.
Pixcom already provides Avaya on-premises services to customers in the UAE as a Diamond level Avaya partner, but they hope to take things up a notch with this new cloud service.
Making a move to the Cloud
Though there are still many companies managing their communication infrastructure on-premises, it’s safe to say that the cloud represents a powerful and flexible solution for many firms – particularly smaller enterprises. According to the CEO of Pixcom technologies, Shihas Kizhisseri, organisations throughout the world are searching for the digital tools they can use to get an edge over their competitors. In a press release, Shihas noted that Pixcom’s Powered by Avaya services will give them the flexibility to work with customers in designing a new cloud future.
Cloud technologies represent a powerful component in the move to digital communication tools in the UAE SME segment – which currently makes up about 90% of the registered businesses in the area. As the popularity of cloud continues to grow, Pixcom and Avaya’s partnership should provide a fantastic route for small to mid-sized enterprises.
Source: uctoday
Latest Jobs
-
- Public Sector Cyber Security Sales | UK
- England
- N/A
-
Public Sector Cyber Security Sales | UK UK | Remote / Hybrid A cyber security provider is seeking a Public Sector Sales professional to drive growth across UK government and public sector organisations. Must have current Cyber Security sales experience. Responsibilities Generate new business selling cyber security solutions into UK public sector Build relationships with CIO, CISO and senior technology stakeholders Manage the full sales cycle from opportunity to contract close Develop pipeline across central government, local government and public sector bodies Support bids, tenders and framework opportunities Experience Proven cyber security sales experience in the UK Track record selling into public sector organisations Familiarity with CCS, G Cloud or other government frameworks Strong stakeholder engagement and deal management skills Location UK based Security Requirements Eligible to obtain UK Security Clearance
-
- Security Architect | MoD - Security Cleared. OUTSIDE IR35 | Hampshire
- N/A
- Outside IR35
-
Security Architect | MOD | Security Cleared | Outside IR35 | Hampshire Commutable The successful candidate must be willing to undergo DV Clearance, ideally already holding active clearance. You will produce high and low level security architecture documentation, guiding and validating designs for systems deployed within sensitive environments. The role requires providing specialist security input into solution design, service transition and change initiatives, working closely with engineering, operations, client and third party stakeholders. You must have current hands on architectural experience, including VMware secure platform design and virtualisation architecture, alongside AWS expertise. This is an outside IR35 contract- 6 month rolling. Part of a longer term MoD project
-
- Active Directory | RBA engineer | UK Remote | SC Clearable
- United Kingdom
- N/A
-
Technical Active Directory (AD) and RBA specialist needed to play a key part in complex, enterprise scale Active Directory and access transformation programmes. You will work alongside senior team, helping reshape access models, modernise legacy directory structures and strengthen security posture across secure environments. This is hands on delivery within high impact projects where your work directly improves access control, compliance and operational resilience. Active UK Security Clearance required. This is a remote role with client travel. Implementation of Role Based Access Control across large AD estates Restructuring complex permission models, security groups and delegated access Supporting domain controller upgrades and core directory improvements Applying security hardening standards and remediating audit findings Enhancing authentication, policy and access governance frameworks Troubleshooting and resolving technical AD challenges within live environments Producing robust technical documentation and identifying project risks You must have the following technical experience Enterprise Active Directory administration Role Based Access and permission remediation OU design and governance Group Policy management Security group delegation models DNS and DHCP services Kerberos authentication / NTLM PowerShell scripting and automation Azure AD | Entra ID Hybrid identity environments Identity Governance PAM