Service Manager (Telecommunications)
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Location
Frankfurt
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Sector:
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Job type:
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Salary:
Up to €80,000 plus benefits and bonus
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Contact:
Robert Anderton
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Contact email:
robert.anderton@dclsearch.com
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Job ref:
RA7296
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Published:
over 5 years ago
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Expiry date:
2019-03-07
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Consultants:
ConsultantDrop
Service Manager with telecommunications experience is required for a tier 1 service provider. You will be responsible for managing a key global account, acting as the voice of the customer within the business.
Your key objectives will be:
- Responsibility for overall service relationship with the customer
- To enhance the customer experience
- To protect and grow customer revenues
You will be working within a global business where you will be managing different services from different parts of the globe and therefore must be able to demonstrate where you have ideally worked within a similar environment.
You will be a key member of the service management team responsible for managing a key global account.
You must have experience as a Service Manager from either a telecoms or hosting business dealing services to corporate accounts, you will need to have a knowledge around telecoms solutions.
Reference Number: RA7296