We are currently working on behalf of an IT Service Provider based in Wiltshire who are on the lookout for a Service Desk Analyst.

The Service Desk Analyst will be responsible for logging, managing and escalating internal & external incidents and requests.

This is an excellent opportunity to join a business recognised for what they do and work with a number of top UK businesses. You’ll be able to manage your career development and gain additional training e.g. certifications etc.

This role will include a shift (4 days on then 4 days off) which covers 24/7 12 hour shifts

The ideal candidate will possess some current experience within a customer service / service desk / support role ideally in an IT Company.

Reference Number: PG7440

(Service Desk Administrator, Analyst, Support, Service Desk Support, shift work, traning, Information Technology, Customer service, Customer support)