​Service Manager with telecommunication experience, is required for a tier 1 service provider. You will be responsible for managing a key global account, acting as the voice of the customer within the business.

Your key objectives will be:

- Responsibility for overall service relationship with the customer

- To enhance the customer experience

- To protect and grow customer revenues

You will be working within a global business where you will be managing different services from different parts of the globe and therefore must be able to demonstrate where you have ideally worked within a similar environment.

You will be a key member of the service management team responsible for a number of key accounts.

You must have experience as a Service Manager from either a telecoms or hosting business, dealing with services to corporate accounts, you will need to have a knowledge around telecoms solutions

Applicants will need to be fluent in German for this opportunity

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