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Service Delivery manager- Telecoms

Service Delivery manager- Telecoms

  • Location

    Frankfurt am Main

  • Sector:

    Technology-Based Security Teams

  • Job type:

    Permanent

  • Salary:

    Upto €100,000 plus benefits

  • Contact:

    Robert Anderton

  • Contact email:

    Robert.anderton@dclsearch.com

  • Contact phone:

    0044 (0) 7957 493 501

  • Job ref:

    RA8369

  • Published:

    about 1 month ago

  • Expiry date:

    2023-09-22

  • Consultants:

    ConsultantDrop

​Service Manager with telecommunication experience, is required for a tier 1 service provider. You will be responsible for managing a key global account, acting as the voice of the customer within the business.

Your key objectives will be:

- Responsibility for overall service relationship with the customer

- To enhance the customer experience

- To protect and grow customer revenues

You will be working within a global business where you will be managing different services from different parts of the globe and therefore must be able to demonstrate where you have ideally worked within a similar environment.

You will be a key member of the service management team responsible for a number of key accounts.

You must have experience as a Service Manager from either a telecoms or hosting business, dealing with services to corporate accounts, you will need to have a knowledge around telecoms solutions

Applicants will need to be fluent in German for this opportunity