Service Delivery manager- Telecoms
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Location
Frankfurt am Main
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Sector:
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Job type:
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Salary:
Upto €100,000 plus benefits
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Contact:
Robert Anderton
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Contact email:
Robert.anderton@dclsearch.com
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Contact phone:
0044 (0) 7957 493 501
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Job ref:
RA8369
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Published:
almost 2 years ago
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Expiry date:
2023-09-22
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Consultants:
ConsultantDrop
Service Manager with telecommunication experience, is required for a tier 1 service provider. You will be responsible for managing a key global account, acting as the voice of the customer within the business.
Your key objectives will be:
- Responsibility for overall service relationship with the customer
- To enhance the customer experience
- To protect and grow customer revenues
You will be working within a global business where you will be managing different services from different parts of the globe and therefore must be able to demonstrate where you have ideally worked within a similar environment.
You will be a key member of the service management team responsible for a number of key accounts.
You must have experience as a Service Manager from either a telecoms or hosting business, dealing with services to corporate accounts, you will need to have a knowledge around telecoms solutions
Applicants will need to be fluent in German for this opportunity