Service Manager with telecommunication experience is required for a tier 1 service provider. You will be responsible for managing a number of key global accounts, acting as the voice of the customer within the business.

Your key objectives will be:

• Responsibility for overall service relationship with the customer
• To enhance the customer experience
• To protect and grow customer revenues

You will be working within a global business where you will be managing different services from different parts of the globe and therefore must be able to demonstrate where you have ideally worked within a similar environment.

You will be a key member of the service management team responsible for a number of key accounts.

You must have experience as a Service Manager from either a telecoms or hosting business dealing services to corporate accounts, you will need to have a knowledge around telecoms solutions

The role will be based in the Paris with visit to client site.

Reference Number: RA7283