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Job

Data Centre Service Delivery Manager

  • Location

    Hertfordshire

  • Sector:

    Data Centre

  • Job type:

    Permanent

  • Salary:

    Up to £50,000 + Package

  • Contact:

    Bradley Penfold

  • Contact email:

    bradley.penfold@dclsearch.com

  • Job ref:

    BP7113

  • Published:

    3 months ago

  • Expiry date:

    2018-10-23

A Data Centre Service Delivery Manager is needed to join a specialist connectivity provider in Hertfordshire.

The company is going through a huge growth programme and this is an excellent opening for someone to join a business who are working with globally recognised organisations.

You’ll be responsible for:

  • Supporting the Commercial Director with management of existing and potential customers being the main point of contact.
  • Maintaining and improving the company’s current and new services
  • Customer relationship management
  • Attending customer meetings in order to provide guidance to customers
  • Keeping up a high quality level of service
  • Updating appropriate documentation such as policy and procedures and making sure these are in place and followed
  • Change and Incident management
  • Service Level Agreements

Experience required

  • Must have current experience working in a Data centre environment in a Service Delivery role.
  • An understanding of Data Centre technology and terminology.
  • Experience of dealing with people of all levels within a business (Engineers to Board level)

In return you'll have the ability to work in a cutting edge environment and work with a variety of well known international clients