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Firms struggling to fill strategic roles as artificial intelligence transforms the workplace Forty two per cent of IT departments in larger companies believe they are understaffed. Overall, 29 per cent of IT departments do not believe they have enough staff to function properly, according to a survey by recruitment agency Robert Half Technology. The study, which asked chief ...

At its annual Computing Conference held this week in Hangzhou, China, Alibaba laid out a roadmap for the development of cutting-edge technologies over the next five years that include its own quantum computing processors and customized AI chips. Making the chip The Alibaba DAMO Academy will start developing its own quantum processors with high-precision, multi-qubit hardware...

The winners will be announced at the Capacity Global Carrier Awards ceremony and gala dinner on Wednesday 24 October at the Troxy Theatre in London. The shortlist has been compiled by a panel of analysts, industry experts and the senior editorial team of Capacity Media. Some stand out awards and nominees below. We would like to congratulate any of our current clients nominat...

Colt Technology Services has announced that it’s working with social enterprise Night Zookeeper, to provide grants to UK schools that are looking to benefit from digital education. As part of this partnership Colt will support education specialists Night Zookeeper, who have developed a world-leading literacy platform that emphasises creativity and self-expression, all the wh...

Sunit Patel is leaving his position as Executive Vice President and Chief Financial Officer at CenturyLink to become the new Executive Vice President, Merger and Integration Lead at T-Mobile. CenturyLink, Inc. and T-Mobile US made both announcements on Monday. Patel's resignation is effective Sept. 28. He'll start at T-Mobile, effective October 1. In his new role at T-Mobile...

Singtel won a total of five awards at the SIAS Investors’ Choice Awards 2018 this week. The wins include the Golden Circle Award as the overall winner for Most Transparent Company, two Singapore Corporate Governance Awards for big-cap companies and diversity, the Most Transparent Company Award in the telecommunication services category, and the Shareholder Communication Exce...

The purse strings have been well and truly opened at ServiceNow as the company has announced a major German expansion Germany has been identified as one of the fastest growing hubs in Europe (particularly Frankfurt), and ServiceNow’s announcement substantiates that. ServiceNow will be launching two new cloud services data centres in Dusseldorf and Frankfurt and has plans in ...

BT is trying to persuade Worldpay boss Philip Jansen to become its next CEO, replacing Gavin Patterson at the helm of the embattled UK phone incumbent, according to reports originating with Sky News. Jansen, who has not previously been linked with the role, is now said to be the preferred candidate for the CEO job and is expected to accept it, according to unidentified sourc...

BT's broadband woes are over as the company confirms it has resolved the issues its London-based customers were facing. A BT spokesperson told the Standard: “We’ve resolved an issue that affected some of our customers in London earlier today. "As soon as we became aware of the problem we worked as quickly as possible to restore full service, and we apologise for any inconven...

NICE InContact Named Leader In Cloud Contact Centre Research NICE inContact have announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been named a leader for Cloud Contact Centres by Forrester Research. CXone received the highest possible score in the market presence category and is top ranked in the current offering category. The Forre...