Blog

Dropbox just overhauled the designed of its flagship file-sharing product. "It's the biggest change we've ever made to our product," Dropbox CEO and co-founder Drew Houston said at a press event. Dropbox started as cloud storage for files, but now it views itself as a virtual workspace for companies, the company announced Tuesday. For instance, employees tend to use an array...

Contact centres are often described as modern-day factories, and their employees just as vulnerable to automation as factory workers were in the early days of manufacturing automation in the 1960s. As automation becomes intelligent, and conversational AI replaces the need for (some) human interactions, what will the contact centre of the future look like? Will it even exist?...

Yamaha Unified Communication has announced a partnership with Huddly, with the new Yamaha ESB-1080 Enterprise Sound Bar to be bundled with Huddly’s AI wide-angle USB camera to create the Yamaha Collaboration Kit. The kit will be among the latest video and audio collaboration solutions to be unveiled by Yamaha UC at InfoComm. “Meeting participants demand two things no matter ...

Rapid early momentum and enthusiasm for 5G has led Ericsson to forecast an extra 400 million enhanced mobile broadband subscriptions globally by the end of 2024. The June 2019 edition of the Ericsson Mobility Report forecasts 1.9 billion 5G subscriptions – up from 1.5 billion forecasted in the November 2018 edition – an increase of almost 27 percent. Other forecasts have als...

Arkadin has won the 2019 Microsoft Intelligent Communications Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. Awards were presented in several categories, with winners chosen from a set of more than 2,900 entrant...

Security, multi-cloud, 5G, Wi-Fi 6, IoT and compliance were just a few of the topics at the opening keynote at Cisco Live 2019. Cisco CEO Chuck Robbins said there is a continued explosion of the Internet of Things (IoT), blockchain, virtual reality (VR) and augmented reality (AR), and there's a strong need to rearchitect networking to accommodate dynamic environments. Speaki...

BT is to close 270 offices in the UK as part of its plans to reduce its operational expenses by £1.5 billion, according to a company release. BT's "Better Workplace Programme" will see the company consolidate its real estate footprint from 300 locations to just 30. Today, BT announced the first eight locations for its ambitious new office plan. Offices will open in Belfast, ...

Kao Data, the home of innovation and UK’s leading entrant to the wholesale colocation data centre market, has announced it will operate using 100 per cent renewable energy and be cost neutral to its customers. When the campus is operating at full load (43.5MVA), this will effectively reduce CO2 emissions by +80,000 tons per annum, the equivalent of removing +30,000 vehicles ...

Google Cloud experienced widespread issues on Sunday, June 2, impacting the search giant's own services, as well as that of its cloud customers. The intermittent outage, which has since been resolved, was blamed on "high levels of network congestion." Networking not working Google services like YouTube, Nest and Gmail, as well as Cloud customers like Snapchat, Shopify, Vimeo...

On Monday, AMD and Samsung announced a licensing agreement whereby Samsung would license AMD Radeon graphics technology to be incorporated into future Samsung chips. If you missed the announcement, that’s likely because it came on the opening day of Apple’s WWDC, which of course garnered massive coverage. But for all the intense interest in Apple, the AMD announcement may ac...