Blog

Avaya Holdings Corp, a global leader in solutions to enhance and simplify communications and collaboration, has this week announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies. Recognized as a Lea...

According to a recent report by StarLeaf, 90% of respondents say that they face challenges when connecting to video conferencing calls. The research examined responses from over 500 IT decision-makers and business leaders across the US, UK, Germany, and France. According to the data, 64% of enterprises have begun to see an increase in video conferencing software being used i...

Research by charity Business in the Community (BITC) revealed 40 per cent of small businesses had not taken any action on cyber security over the past 12 months. In addition, more than three-quarters of firms said they have no policy for controlling access to their data systems. BITC warned small businesses must do more to protect themselves from the growing number of data b...

Small and medium-sized enterprises will be spending more money on security this year, as well as hiring new staff, according to new research from Armor. Apparently, they’re more aware of the huge importance of having airtight cybersecurity. According to the report, four in five SMEs will be looking to spend 14 per cent more this year, compared to last year. Almost nine in te...

SecureLink, the leader in vendor privileged access, has this week released key financials for 2018, illustrating significant revenue growth and strong demand for the company’s technology platform. SecureLink reported an impressive 48 percent year-over-year (YOY) revenue increase, based on steady quarterly growth. Results for 2018 exceeded target projections and the record-se...

In 2016, the government announced it was to invest £1.9 billion in a National Cyber Security Strategy. The announcement came with a lot of fanfare and claims about where the money would be invested. The Strategy was designed as a cross government approach to making the UK more secure. Of the £1.9bn, £1.3bn was allocated to the UK 2016-2021 National Cyber Security Programme. ...

Kew Gardens, National History Museum, Tate Gallery and Imperial War Museum have been hammered by a total of 109 million cyber attacks over the last few years according to Parliament Street. The research firm issued a Freedom of Information (FOI) request to the four leading tourist attractions in London to uncover just how secure their IT processes are. Kew Gardens made up th...

The latest cybersecurity workforce study from ISACA, the State of Cybersecurity 2019 (Part 1) report, paints a worrying picture regarding cyber-security team staffing. While the skills gap has been editorialised to death, less attention has been given to the problem of retaining those skilled staff once an organisation has recruited them. According to the ISACA research, som...

In June 2018, Visa’s payment system was struck down by a hardware failure, impacting millions of customers across the UK and the rest of Europe. People were left unable to pay for goods and services across the continent, while the outage was not associated with any unauthorised access or cyber-attack. At the time, the Bank of England immediately contacted Visa to find out wh...

If you haven’t searched for a job in recent years, things have changed significantly and will continue to evolve thanks to artificial intelligence (AI). According to a Korn Ferry Global survey, 63% of respondents said AI had altered the way recruiting happens in their organization. Not only do candidates have to get past human gatekeepers when they are searching for a new jo...