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Interxion Announces New Data Centres in Frankfurt and Marseille
4 months ago by Lucy CinderInterxion have announced this week that in response to continued customer demand, Interxion will construct new data centres in Frankfurt (“FRA15”) and Marseille (“MRS3”). “Interxion Frankfurt is the leading cloud and connectivity hub in Germany with over 20 cloud deployments from the leading global cloud platforms and 235 network service providers present,” said David Ruberg...
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CyrusOne Signs Novel Dutch Deal To Build Europe’s Biggest Data Centre Campus
4 months ago by Lucy CinderThe US company’s land deal is seen as a first in the industry, and it means that it doesn’t have to lay out millions of dollars before it has signed up the tenants to fill the hyperscale facilities it intends to build. CyrusOne has struck a deal with Agriport A7 for the development of hyperscale data centres in Middenmeer, the Netherlands. Under the terms of the agreement, C...
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Rackspace invests heavily in bold new European expansion plan
4 months ago by Lucy CinderRackspace today announced it is embarking on its most ambitious EMEA expansion plan to date, investing heavily in growing its footprint in Germany and Northern Europe. This move enables it to deliver even better services to existing customers in these regions, and meet the growing demand for innovative cloud solutions from businesses there. This investment responds to both R...
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Video conferencing company Zoom readies IPO, say sources: Reuters
4 months ago by Lucy CinderZoom Video Communications Inc, a conferencing company started by an early engineer at collaboration software maker Webex, is preparing for an initial public offering (IPO), people familiar with the matter said on Friday. Zoom is aiming to be valued in the IPO at several billion dollars more than the $1 billion valuation it achieved in its most recent funding round in 2017, w...
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GCI implements major SfB project
4 months ago by Lucy CinderCost reduction and remote working were key drivers behind a complex multi-site international project undertaken by GCI for global law firm Osborne Clarke, delivering Skype for Business Enterprise Voice to 1,600 employees. GCI implemented a hybrid environment housing the existing on-premise system and hosted Skype for Business platforms, as well as the new GCI Skype for Busin...
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Slack blanks the channel: no foreseeable plans to engage
4 months ago by Lucy CinderAt its recent Ignite conference, Microsoft went out of its way to say that new adoption of its Teams collaboration tool had out-paced adoption of Slack. That Microsoft let this be known is notable because it shows that Microsoft has decided it wants in on the messaging-driven collaboration market that Slack pioneered. Microsoft is using its usual playbook to get Teams moving...
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Who’s Big in Contact Centre 2018?
4 months ago by Lucy CinderIt’s safe to say that the contact centre environment is evolving, with new players and solutions entering the market all the time. Today’s contact centre isn’t just a room full of ringing phones; it’s a multi-channel hub dedicated to customer experience, workforce optimisation, and constant analytics and reporting. We caught up with Chris Marron, the contact centre analysis ...
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Twilio Autopilot looks to simplify contact center AI
4 months ago by Lucy CinderTwilio has released a platform to help developers build AI chatbots and voice assistants for use in the contact center. The vendor will go head to head with tech giants, including Amazon and Google, in the growing market for cloud-based AI tools. Twilio Autopilot aims to simplify the process of building conversational AI interfaces, including chatbots, interactive voice resp...
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8X8 Acquires Jitsi Video Communications Technology from Atlassian
4 months ago by Lucy Cinder8x8, Inc, a leading cloud provider of voice, video, collaboration and contact centre solutions for over one million users worldwide, today announced that it has acquired the Jitsi open source video communications technology and its highly skilled team of open source video technology experts. The Jitsi technology further extends 8x8’s cloud technology platform and adds to the...
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Search for Chrome on Bing, and you might get a nasty surprise
4 months ago by Lucy CinderIt’s 2018, and you can still end up with your computer compromised by searching for the world’s most popular browser. That fact was brought home once again by Twitter user Gabriel Landau who, immediately upon firing up his brand new Windows 10 laptop and trying to download Google Chrome, was directed instead by Bing (the default search engine used by Windows 10’s default Mic...
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