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Comments Off on BT Integrates Cisco Spark Into Collaboration Platform

BT Integrates Cisco Spark Into Collaboration Platform

Posted by Admin | July 4, 2017 | Unified Commuication

BT has embedded Cisco Spark into its own voice services to create BT One Collaborate Spark, a tool to help teams work better together, whatever devices they’re using.

The platform combines Cisco’s Spark collaboration tools with the voice capabilities of the BT One Cloud Cisco platform including team messaging, online meetings, voice and video calling and interactive drawing.

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Because calls are routed via Spark rather than the company’s network, local, national and international calls are cheaper and it provides a better experience for end users, making employees more productive too.

“Our research shows that improving collaboration across the business is one of the key factors in determining the success of digital transformation,” Andrew Small, vice president of unified communications and collaboration, customer relationship management and mobility at BT’s Global services division, said.

“BT One Collaborate Spark helps our customers create productive digital environments for their employees while reducing the cost of international calls. It gives their employees the ability to collaborate more simply and intuitively regardless of where they are or what devices they’re using.”

The solution is available as a native iOS app or for other specialist desktop and room-based collaboration devices, including the 55in Cisco Spark Board, which doubles up as a digital whiteboard and video conferencing tool.

Users can easily switch between Spark-enabled devices, BT said, for example from an iPhone to a Spark Board to a room-based collaboration device, with the platform automatically recognising other Spark-equipped equipment for seamless streaming.

“Cisco and BT have enjoyed a successful relationship for over 25 years bringing together our expertise to offer innovation to cloud-based collaboration tools,” said Rowan Trollope, senior vice president and general manager of IoT and applications at Cisco.

“We’re delighted that BT customers will now be able to message, meet, and call anyone, anywhere, anytime, through this intuitive, complete collaboration Spark service.”

Source: cloudpro

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